Confidence Ford of Norman

Inability to perform a 126 point check that included tires 126 point inspection and a pre delivery both failed to notice a cut/gouge in SIDEWALL of tire ... Accepted zero responsibility .. Cost me $500.00 to 126 point inspection and a pre delivery both failed to notice a cut/gouge in SIDEWALL of tire ... Accepted zero responsibility .. Cost me $500.00 to fix by replacing tires. Will till the end of my days be sure to never recommend Reynolds More

Car Purchase Every step of this process was easy. The dealer gave me access to available vehicles for me to review before arriving, brought a vehicle from another Every step of this process was easy. The dealer gave me access to available vehicles for me to review before arriving, brought a vehicle from another dealership after I expressed interest, listened to what I wanted in a new vehicle, and listened to my targeted budget for the purchase. More

It was fast and easy, I loved it! It was a great experience with great customer service, they answered all of my questions and gave me the best deal possible. They it was fast and plus It was a great experience with great customer service, they answered all of my questions and gave me the best deal possible. They it was fast and plus they made it easy. More

Service was awesome!! No pressure, very friendly atmosphere! My husband and I had a great experience here!! Everyone listened to what we wanted and went above and beyond to get us the truck of my husbands dreams My husband and I had a great experience here!! Everyone listened to what we wanted and went above and beyond to get us the truck of my husbands dreams! Even after the sale was final, they did whatever they had to do to make sure we were completely satisfied with our truck! They made us feel like we were their number one customers!! More

Good experience Everyone was very helpful, not pushy. Very pleasant experience.I have bought several new vehicles here and only here. I have all my vehicles serviced Everyone was very helpful, not pushy. Very pleasant experience.I have bought several new vehicles here and only here. I have all my vehicles serviced here also and absolutely a great job everytime. More

Best new car buying experience Manny Lopez was a pleasure to work with on finding the exact car I was looking for. He arranged to have my car brought in from 500 miles away. It's th Manny Lopez was a pleasure to work with on finding the exact car I was looking for. He arranged to have my car brought in from 500 miles away. It's the model, color, and the exact factory option packages I requested. He also made sure that the paperwork was completed in time to receive all the incentives possible, all on the day they were to expire. Jason Benson helped us out too. He took me out on the test drive and explained all the bells & whistles. They were both there when it was time for me to take delivery and I was proud to take a picture with them for the scrapbook. Their professionalism is to be commended. Manny was there for every step; from ensuring all the dealer installed options were right, to setting up the Bluetooth link for me and making sure that I knew how to use all the functions and options. I will definitely recommend these guys to my friends and would gladly buy my next car from them again. Beautiful showroom too - very clean. More

Fabulous experience Manny Lopez did everything possible to make sure we had great experience and left with car we wanted. Process in business office went very well also Manny Lopez did everything possible to make sure we had great experience and left with car we wanted. Process in business office went very well also More

Easy car buying experience I found the car I wanted. Was pleased with my salesman because he was not pushy. He also took the time to find the answers to my questions. Most im I found the car I wanted. Was pleased with my salesman because he was not pushy. He also took the time to find the answers to my questions. Most importantly, i was in and out quickly with no hassles! More

Experience was great! Not a pushy environment. Mike Wicker is a old friend and he set me up with Jason who made everything run very seamless. Good group of guys with a good buying environment. Mike Wicker is a old friend and he set me up with Jason who made everything run very seamless. Good group of guys with a good buying environment. More

Service Department Sucks I showed up 30 minutes prior to close and they refused to service my vehicle. I mean why even have opetating hours when they won't honor them. Try Dav I showed up 30 minutes prior to close and they refused to service my vehicle. I mean why even have opetating hours when they won't honor them. Try David Stanley Ford or Hibdons instead for service. Check your cameras for 8/24/16 at 3:35PM and you'll see me in my 2016 silver escape. More