Confidence Ford of Norman

Very Positive Experience Found the used truck I might be interested in online and called to make sure they had it. They did have it and it was waiting at the front door when I Found the used truck I might be interested in online and called to make sure they had it. They did have it and it was waiting at the front door when I arrived later in the day. Negotiations went smoothly and the document signing went fairly quickly. Overall I'm very satisfied with the experience. More

Not a bad experience after all Other than waiting to make final payment, the entire experience went way better than any we've had before!! Highly recommend Reynolds Ford, Stephen & Other than waiting to make final payment, the entire experience went way better than any we've had before!! Highly recommend Reynolds Ford, Stephen & Franco!! More

Great sales person/ Bad follow-up We had Taylor as a sales person, very nice person, tried very hard to sell us the Explorer. I told her that if they didn't want to fix the windshield, We had Taylor as a sales person, very nice person, tried very hard to sell us the Explorer. I told her that if they didn't want to fix the windshield, we would have to pass on this Explorer. She came back and told us that they would fix it. We bought the truck, she said just call and make an appointment and we can get it fixed. I have called and she was going to return our call after two phone calls we were told she doesn't work for them any longer. The person that we gave the information to after the fact also said I will look into it and return your call. That was on 5/31/2016 as of today 4 more calls and still no answers. I take my our truck to the service department and our insurance company uses the body shop, both we have had NO PROBLEMS with. The sadist part of our experience is that we were VERY HAPPY buying a car from Reynolds Ford and due to the "I don't care about the customer after the sale" mind set. We will not be repeat customers.. More

Reynolds Ford is a Norman favorite! Our salesman, Kristan Ford, was very knowledgable , professional and polite. He didn't seem so fake and full of xx like a lot of car salesmen can be. Our salesman, Kristan Ford, was very knowledgable , professional and polite. He didn't seem so fake and full of xx like a lot of car salesmen can be. I worked in the business , I know a little about how it works! :) We were very happy with our auto buying experience!! I am very impatient but made it through with a smile!!! More

Wonderful Enjoyable experience buying our new Ford Flex. Will be going back. Ishmael was great to work with. We've always had great experiences at Reynolds. Enjoyable experience buying our new Ford Flex. Will be going back. Ishmael was great to work with. We've always had great experiences at Reynolds. More

Great service Took my truck into the body shop. It came out great. It looks like a new truck. They went way above in service and end result.of course they always ha Took my truck into the body shop. It came out great. It looks like a new truck. They went way above in service and end result.of course they always have. I don't go anywhere else More

Expedition This was a good car buying experience with a very nice sales staff. All my needs were met. I would recommend them all., especially Manny Lopez, our sa This was a good car buying experience with a very nice sales staff. All my needs were met. I would recommend them all., especially Manny Lopez, our sales representative. More

Awesome!! I took my car in for recalls and Bryan reminded me that I have earned a free oil change , and they also ran my car through the was bay and vacuumed i I took my car in for recalls and Bryan reminded me that I have earned a free oil change , and they also ran my car through the was bay and vacuumed it!! Nice job! More

2015 Taurus Stephen was very helpful and experienced, comfortable process just a little lengthy since we were not financing with you! Other than that was a great Stephen was very helpful and experienced, comfortable process just a little lengthy since we were not financing with you! Other than that was a great experience! More

Wonderful Tyler know what he was doing, great experience. The cleanliness of the dealership was great. We have a great overall experience at your dealership in Tyler know what he was doing, great experience. The cleanliness of the dealership was great. We have a great overall experience at your dealership in Norman. More