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Confidence Ford of Norman

Norman, OK

4.0
1,041 Reviews
Welcome to Reynolds Ford Inc! Located in Norman, OK, Reynolds Ford Inc is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Reynolds Ford Inc a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-902-5236 for your No-Obligation Internet Price Quote from our Internet Department.
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825 N Interstate Dr.

Norman, OK

73069

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Showing 1,041 reviews

July 03, 2016

Easy to work with Jason was very helpful and enjoyable to work with. He managed to make, what I consider to be a unpleasant experience, a very pleasant afternoon. I wo More

by Ali dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dougherty, Jason Benson
Jul 08, 2016 -

Confidence Ford of Norman responded

Thank you for taking the time to write this review. We are glad to hear that Jason was able to help you with the purchase of your new vehicle! We appreciate you and your business very much and we look forward to seeing you in the future! Best Wish Mike Lang-GM

July 03, 2016

Jason was absolutely Oustanding!!! I found the truck I wanted and even though it took a couple of extra days to get my wife down to take a look at the truck, everyone, Jason, Franco and More

by tomricejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Jason Benson, Dan Smith
Jul 08, 2016 -

Confidence Ford of Norman responded

Thomas, thank you for the kind words and for this great review. We also appreciate the drive you took to visit our dealership. Jason, Franco and Dan are all great assets to our team here at Reynolds, we are glad you also agree! Thank you for your business. Mike Lang – GM

June 30, 2016

Jason couldnt have been more helpful . We were treated like friends and Jason and Randy couldn't have been more helpful. They were honest with us on all levels .We will certainly deal wi More

by dzmiers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Priest, Sean Porterfield, Jason Benson
Jul 05, 2016 -

Confidence Ford of Norman responded

We are proud to have Jason and Randy on our team here at Reynolds. They like the rest of the team treat others the way they themselves want to be treated. We are glad to hear you had a great experience at our dealership. Thank you for taking the time to fill out this review and thank you for your business. Best Wishes. Mike Lang - GM

June 30, 2016

Very Positive Experience Found the used truck I might be interested in online and called to make sure they had it. They did have it and it was waiting at the front door when I More

by jreed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac Salada
Jul 05, 2016 -

Confidence Ford of Norman responded

We are glad you found our online shopping was satisfactory. We work hard to deliver what our customers expect and deserve. Thank you for taking the time to fill out this review and thank you for your business. Mike Lang- GM

June 27, 2016

Not a bad experience after all Other than waiting to make final payment, the entire experience went way better than any we've had before!! Highly recommend Reynolds Ford, Stephen & More

by marbil
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Stephen Clark
Jul 05, 2016 -

Confidence Ford of Norman responded

Thank you for choosing us for your car purchasing experience. We appreciate your business and the time you took to fill out this review. Best Wishes - Mike Lang

June 22, 2016

Great sales person/ Bad follow-up We had Taylor as a sales person, very nice person, tried very hard to sell us the Explorer. I told her that if they didn't want to fix the windshield, More

by Jwheat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor, Franco DelCastillo
Jun 28, 2016 -

Confidence Ford of Norman responded

"We have been calling the 403-5991 number that we have on file for you. We have it set up for Rico at R&M Auto Glass to come to you wherever you need him to. So, you can call Mr. Wicker, or you can just call Rico to set it up with him. His number is (405)618-6898. Mike Lang"

June 18, 2016

Reynolds Ford is a Norman favorite! Our salesman, Kristan Ford, was very knowledgable , professional and polite. He didn't seem so fake and full of bs like a lot of car salesmen can be. More

by TWarren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Priest, Franco DelCastillo, Kristian Ford
Jun 24, 2016 -

Confidence Ford of Norman responded

We know the process can take time and it's hard to be patient during that time. However, we are very happy to hear that you made it through with a smile. We very much appreciate you and your business. We also believe that Kristian is a great salesman who is honest and ethical, we believe our team here really knows how to treat our customer’s right. Thank you for choosing Reynolds and thank you for this review. Best Wishes Mike Lang- GM

June 17, 2016

Wonderful Enjoyable experience buying our new Ford Flex. Will be going back. Ishmael was great to work with. We've always had great experiences at Reynolds. More

by Rosie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Priest, Dan Smith, Ismail Calhoun, Joe Galindo
Jun 24, 2016 -

Confidence Ford of Norman responded

We are glad to hear that Ishmael was able to help you find the Ford Flex you were looking for! Thank you for this great review and thank you for your business.

June 15, 2016

Great service Took my truck into the body shop. It came out great. It looks like a new truck. They went way above in service and end result.of course they always ha More

by Hotrodok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Saltus, Joanne Defazio
Jun 24, 2016 -

Confidence Ford of Norman responded

It's great to hear that we have met and exceeded your expectations. Thank you for your loyal support and for your continued business. Best Wishes - Mike Lang

June 10, 2016

Expedition This was a good car buying experience with a very nice sales staff. All my needs were met. I would recommend them all., especially Manny Lopez, our sa More

by Ike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Manny Lopez
Jun 15, 2016 -

Confidence Ford of Norman responded

We believe Manny is a great asset to our team as well. Thank you for your business and for this great review. Best Wishes - Mike Lang

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