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Confidence Ford of Norman

Norman, OK

3.9
1,042 Reviews
Welcome to Confidence Ford of Norman! Located in Norman, OK, Confidence Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Confidence Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 405-321-2411 for your No-Obligation Internet Price Quote from our Internet Department.
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825 N Interstate Dr.

Norman, OK

73069

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Showing 1,042 reviews

October 10, 2021

Bought a pickup out of town. Brought it to Reynolds for a bumper to bumper inspection. The entire service group was very professional, communicated through each step. I highly recommend Reynolds Ford!!! More

by Omc1800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KyOnda Martin
Oct 11, 2021 -

Confidence Ford of Norman responded

Thank you for taking the time to give our service department this review. I am very glad we had the opportunity to serve you! Please let us know if there is anything else we could assist you with. Best Wishes, Mike Lang - GM

October 01, 2021

Kendall was very helpful and was able to answer all of my question both the day of the sale and afterwards. More

by yelsnik31313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lang, J Adam Kelley, Kendall Bryson
Oct 04, 2021 -

Confidence Ford of Norman responded

I am very glad to hear that Kendall was able to help you both during the sale and after. Please feel free to call anytime if you have more questions! Thank you for your business and for this review! Best wishes, Mike Lang - GM

October 01, 2021

My vehicle was vandalized while being serviced at Reynolds Ford in Norman. The tailgate was stolen off my pickup. The service manager said I was lucky they didn't steal my catalytic converters as wel More

by Cw denton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
KyOnda Martin
September 12, 2021

I went in for a recall and Reynold kept the Truck for 3 days Scratch my window tint and other areas. Taken my truck elsewhere to repair the tint. Left 2 permanent scratches on glass window. No apology. More

by Vince Doan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
KyOnda Martin
Oct 22, 2021 -

Confidence Ford of Norman responded

Mr. Doan, We do, and did apologize for the scratch in your tint that occurred during the removal of your door panel for the recall in question. We were glad to replace the tint at our expense, and while we had your vehicle as to not inconvenience you anymore than necessary. Wish things like this never happened, but we are certainly human and make an error occasionally. When we do, we make it right!! Thanks for the feedback! Ken Hines, Fixed Operations Director

September 08, 2021

One of the best salesman I have ever had, not pushy, very friendly and knowledgeable. Finance person was amazing, he definitely knows his job and does it well. More

by romine1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Roberto Lino
Sep 10, 2021 -

Confidence Ford of Norman responded

Thank you for taking the time to give Roberto and Sean this amazing review. I am very glad to hear you enjoyed your visit and time during your purchase. Thank you again for this review and for your business. Best Wishes, Mike Lang - GM

July 23, 2021

I took my car in because it kept over heating and I was about at my wits end and decided to take my car to Reynold's. So I called the service department and spoke with Josh and told him what was going on. More

by RonnieB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Feltner
Jul 28, 2021 -

Confidence Ford of Norman responded

Thank you Ronnie for giving us such an outstanding review. I am very glad to hear you listened to your dad's advice and gave us an opportunity to win you as a customer for life. Josh and our team always strives to deliver only the best customer service, I am glad that showed during your visit to our service department. Like Josh said, if you need anything else, please do not hesitate to call us. Best Wishes, Mike Lang - GM

July 21, 2021

Matthew was a breath of fresh air!! He was kind, very professional, and easy to talk to. We told him what we were looking for and he found us the perfect car right from the start. His customer service wa More

by Carlilelrc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Potter
Jul 21, 2021 -

Confidence Ford of Norman responded

Thank you for taking time to give Matthew this amazing review. I am very glad to hear that Matt was able to help you find the perfect vehicle that fit your needs. Thank you again for this review and thank you for your business. Best Wishes, Mike Lang - GM

July 09, 2021

Contacted by Nickey Jones from on line sales department after I "built" my F150 on the Ford web site. Nickey met with me at the dealership, helped me fine tune what we wanted, set up a test drive for us, More

by Dshauberger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickey Jones
Jul 14, 2021 -

Confidence Ford of Norman responded

Thank you for this excellent review. I am glad to hear that Nickey was able to help you get your new F-150 ordered to your specific requirements. We hope you enjoy your new truck for many years to come! Thank you again for this great review and for your business.

June 29, 2021

Nolan is the best car salesman I have ever dealt with! He did everything he said he would do for me and went far and beyond to do it! Superior customer service! Very happy with my new car! Great deale More

by DKolch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Peterson
Jun 29, 2021 -

Confidence Ford of Norman responded

Thank you for taking the time to give Nolan this amazing review. Our team always strives to deliver above and beyond all expectations, I am glad you had a chance to witness our excellent customer service during your visit. Thank you again for this great review and for your business, we appreciate you! Best Wishes, Mike Lang - GM

June 29, 2021

I just purchased my 3rd new car from Reynolds since 2008 and I couldn't be happier with each purchase. From Matthew helping me find the right car and showing me how everything worked on the car from More

by Barbara C
Recommend Dealer
Yes
Employees Worked With
Joe Galindo, Matthew Potter
Jun 29, 2021 -

Confidence Ford of Norman responded

Barbara, I am very glad to hear that Matthew and Joe both helped make your visit to our dealership an excellent one. Thank you for your continued business and thank you for this great review, we very much appreciate you! Best Wishes, Mike Lang - GM

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