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Confidence Ford of Norman

Norman, OK

4.0
1,041 Reviews
Welcome to Reynolds Ford Inc! Located in Norman, OK, Reynolds Ford Inc is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Reynolds Ford Inc a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-902-5236 for your No-Obligation Internet Price Quote from our Internet Department.
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825 N Interstate Dr.

Norman, OK

73069

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Showing 1,041 reviews

June 07, 2016

Awesome!! I took my car in for recalls and Bryan reminded me that I have earned a free oil change , and they also ran my car through the was bay and vacuumed i More

by Topcat6619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Beninger
Jun 10, 2016 -

Confidence Ford of Norman responded

We very much appreciated you and your business, we are glad to hear your needs were met. Enjoy your newly washed and vacuumed car! Mike Lang - GM

June 01, 2016

2015 Taurus Stephen was very helpful and experienced, comfortable process just a little lengthy since we were not financing with you! Other than that was a great More

by vancurend@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Clark
Jun 07, 2016 -

Confidence Ford of Norman responded

Thank you for taking the time to fill out this review. It's wonderful to hear that you had a great experience when visiting our dealership. We do however apologize that finance took a little extra time. We understand our customer’s time is important so we work hard to get our customers through the process as quickly as possible. Thank you for your business we do appreciate you. Mike Lang - GM

May 26, 2016

Wonderful Tyler know what he was doing, great experience. The cleanliness of the dealership was great. We have a great overall experience at your dealership in More

by Hogan6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Evans
Jun 02, 2016 -

Confidence Ford of Norman responded

Thank you for the 5 Star and for taking the time to fill out this review. We are glad to hear that we met expectations with your overall experience. From Tyler and the team here at Reynolds we appreciate you and your business very much. Make sure you give us a call if you need anything else or if you have any questions. Mike Lang – GM

May 23, 2016

Excellent service! Everyone we dealt with was very professional and friendly. After working with their staff I can see why they have been a successful dealership for so More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Stephen Clark
Jun 02, 2016 -

Confidence Ford of Norman responded

Richard, thank you for taking the time to fill out this review and thank you for the kind words. We do believe that our team is what makes the difference here at Reynolds. We work hard to let each customer know they are appreciated. Mike Lang - GM

May 22, 2016

Great experience F-150 Truck It was so easy, we found what we wanted on the Internet; sent an e-mail; they had the truck ready to test drive. We loved it; it was the easiest we ha More

by PSW53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Stephen Clark
May 23, 2016 -

Confidence Ford of Norman responded

Our online shopping has been transformed to make it easy to shop and buy! We are glad you took advantage of our site and all we have to offer. Thank you also for your business along with this review. Have a great day. Best Wishes Mike Lang- GM

May 20, 2016

Nothing but the best Awesome service awesome customer service great people to deal with and free coffee. Very clean show floor just an excellent overall experience . Would More

by Jason Cozad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, John Williamson
May 23, 2016 -

Confidence Ford of Norman responded

Jason, we are grateful to hear that you enjoyed your visit along with our coffee machine! Thank you for your visit along with this review. Best Wishes. Mike Lang - GM

May 18, 2016

Everyone was nice and helpful but not pushy! Jeff Tullius was wonderful! He was informative but not pushy and very easy to talk to! Answered our questions and took great care of us! Love my new More

by Nwerner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Tullius, Sean Porterfield
May 23, 2016 -

Confidence Ford of Norman responded

Thank you for choosing us for your new car purchase. We have to agree that Jeff is a great team member here at Reynolds. Thank you for taking the time to fill out this review. Enjoy your new Ford Escape! Mike Lang- GM

May 15, 2016

Amazing absolutely no pressure! Such a nice experience from start to finish.....they were totally concerned about your needs.They were very honest and up front on what the best finan More

by Jeffory h Beadles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Guerrero, Joe Galindo
May 18, 2016 -

Confidence Ford of Norman responded

Mr. Beadles, thank you for your business along with this review. We work hard to make sure each customer is treated the way we would want to be treated. We are glad to hear that we are succeeding in our goals. Thank you again and best wishes. Mike Lange - GM

May 14, 2016

Under warranty,,clunking noise coming from back of the car I am impressed with the service that I received here. I was told after the repair was complete, that they took care of a recall notice for me. I live More

by Boomer Sooner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Dougherty
May 18, 2016 -

Confidence Ford of Norman responded

We are very sorry to hear that the other dealership never called back but we are grateful to hear you chose us for your vehicle needs. We know its a drive but be rest assured we will take care of you! Thank you for your review as well as your business. Best Wishes Mike Lang- G

May 13, 2016

Painless Purchased from out of state (1500 miles away) because they had the car I wanted. From the very 1st phone call, Scott didn't BS me just to get me to "c More

by BigA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Womack, Franco DelCastillo
May 16, 2016 -

Confidence Ford of Norman responded

Thank you for this great review. We are glad to hear that we didn’t disappoint. We work hard at Reynolds to create a painless free purchase along with creating a smooth process. We appreciate the confidence you had in Scott along with our team to make such a long trip here. We appreciate you along with your business. Enjoy your new car. Best Wishes Mike Lang - GM

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