Confidence Ford of Norman

Easy to work with no hassles Possibly the easiest vehicle purchase I have made. Kristian was easy to work with and Franco breezed through the finance process. I am very pleased Possibly the easiest vehicle purchase I have made. Kristian was easy to work with and Franco breezed through the finance process. I am very pleased overall. More

Confident Long Distance Purchase I found the vehicle I was looking for at the dealership, but living 5 hours away, I was a little concerned about purchasing the vehicle sight unseen. I found the vehicle I was looking for at the dealership, but living 5 hours away, I was a little concerned about purchasing the vehicle sight unseen. Patrick (Michael Ruiz) inspected the vehicle for me and answered numerous questions. He even made a video to introduce himself. His excellent customer service skills along with numerous photos of the vehicle and detailed information on the website made me feel confident enough to make the drive and purchase the vehicle. Patrick was out of town the day we purchased, but he called that morning to let us know that Jason Benson would take care of us when we arrived. Jason was wonderful and took extra time to show us vehicle features and to set up preferences without our even asking. Jason did an excellent job and gave us plenty of attention. Patrick followed up with us the next day to make sure that we were happy and has since helped with some paperwork we needed since we live out of state. Having looked for this particular vehicle for quite awhile, I had dealt with several other dealerships and salesmen. What really bothered me about other dealerships was that they were constantly leaving messages on my phone when I made it clear that I was still shopping and not ready to purchase. I really appreciated that Patrick did not constantly call me while I was making my decision and arranging my financing. I also appreciated that I was always able to reach him when I had questions. Finally, I felt that we received an exceptional value for the vehicle. The advertised price was more than fair and I would like to think I got a very good deal. There was no haggling or game playing. It's nice to have a clear idea of what you will end up paying for the vehicle instead of hoping you get a price you are happy with. I highly recommend Patrick and Jason if you are looking for a pleasant experience purchasing your next vehicle. More

Fair Experience! The salesman was extremely helpful with finding the exact truck I had in mind and looking for ways to make the deal equal on both sides. He was very k The salesman was extremely helpful with finding the exact truck I had in mind and looking for ways to make the deal equal on both sides. He was very knowledgeable of all the features this truck had to offer and made learning how to use these features as easy as possible. More

No problems and not pushy. No complaints, really. They were friendly and didn't make us feel like we had to buy right now. Even though we did because we found what we were looki No complaints, really. They were friendly and didn't make us feel like we had to buy right now. Even though we did because we found what we were looking for. They answered all of our questions appropriately and politely. I will recommend them to my friends. More

Warranty Service on 2014 Ford 150 This was my first visit to the Service Department of Reynold's Ford. My service manager, Bryan, was very helpful and completed the repairs in a timel This was my first visit to the Service Department of Reynold's Ford. My service manager, Bryan, was very helpful and completed the repairs in a timely manner. More

Happy Experience very happy with the way Ismail helped me find what I was looking for and at a price I could live with. Also the finance guys were very friendly and he very happy with the way Ismail helped me find what I was looking for and at a price I could live with. Also the finance guys were very friendly and helpful in what they had to do in a short amount of time. More

Purchased Used 2015 Explorer Scott Womack responded to my chat request while shopping online and helped my through the process of purchasing the "new to me" 2015 Ford Explorer. S Scott Womack responded to my chat request while shopping online and helped my through the process of purchasing the "new to me" 2015 Ford Explorer. So far, everything has been great and Scott was a real professional. I recommend him and Reynolds Ford to anyone looking for a smooth purchase experience. Their no-haggle pricing made for a pleasant vehicle purchase. More

Easiest Buying Experience Ever I live 1 hour and 45 minutes from the dealership, so I was not wanting to make the drive without having a deal lined out. Manny worked with me over t I live 1 hour and 45 minutes from the dealership, so I was not wanting to make the drive without having a deal lined out. Manny worked with me over the phone, through texts and emails and delivered on 100% of the terms of the deal we set. By far the best experience I have ever had buying a car. I told them what I wanted and they made it happen. Not only that, but Franco put in extra time working with the bank and when the final contract was written he worked a lower interest rate and saved me 2% and almost $30/month. More

The easiest car buy I have had I wanted a specific vehicle and they went out and got it for me. I was kept up to date and got it in a reasonable time. Everyone was great. I wanted a specific vehicle and they went out and got it for me. I was kept up to date and got it in a reasonable time. Everyone was great. More