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Confidence Ford of Norman

Norman, OK

3.9
1,038 Reviews

825 N Interstate Dr.

Norman, OK

73069

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Showing 1,038 reviews

April 02, 2016

it was great You had the vehicle in stock that we had been looking for, a 2016 Explorer and Taylor Bishop did a great job demonstrating it and her follow up is app More

by pam
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Mike Wicker, Taylor Bishop
Apr 07, 2016 -

Confidence Ford of Norman responded

Pam, we are glad to hear that Taylor was able to help you find the vehicle you were looking for! Thank you so much for your business and the time you took to fill out this review. Enjoy your new Explorer. Best Wishes Mike Lang - GM

April 02, 2016

Honest, straightforward, and respectful of the customer I asked for a fair offer and I asked them to be respectful of my time. They were great to work with, made me a straight forward offer and managed me q More

by Wheezerstrike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric McClintock, Kristian Ford, Al Guerrero
Apr 07, 2016 -

Confidence Ford of Norman responded

Our goal is to make each and every experience smooth and hassle free, this in turn allows the process to move quickly. Thank you so much for letting us know we are fulfilling our goal, and thank you for taking the time to fill out this great review. We appreciate you and your business. Enjoy your new vehicle. Best Wishes Mike Lang - GM

April 01, 2016

Yet another great experience! This is the 3rd vehicle we have purchased from Reynolds and we couldn't be happier! Ray Skinner was extremely helpful and pleasant to talk to, found u More

by nathanvanwilder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Dan Smith, Ray Skinner
Apr 04, 2016 -

Confidence Ford of Norman responded

Mr. Wilder, thank you for your continued support. We appreciate you and your business very much. We are glad to hear that Ray and Sean were able to meet your needs during your visit to our dealership. Our goal is to make each experience a great one! Thank you once again for your business along with this review. Don't forget to give us a call when you need an oil change, we hope to see you soon! Best wishes Mike Lang - GM

March 29, 2016

Surpassed my Expectations for a Dealership My boyfriend and I visited the Reynolds Ford dealership interested in purchasing a new or used car after our 2003 Honda CRV was deemed a total loss. I More

by Kimbie97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Williamson, Joe Galindo
Apr 01, 2016 -

Confidence Ford of Norman responded

Thank you for taking the time to share your experience along with writing this great review. We do appreciate you and your business very much and I am glad it showed through our team members both John and Joe. Sometimes it’s hard to say goodbye to a car that we love but in return it's a great feeling to say hello to another amazing car. I know you will love the Escape and the Titanium Edition is just icing on the cake! Thank you again for your business and remember us when you need your oil changed. We hope to see you again! Best Wishes Mike Lang – GM

March 28, 2016

The greatest close to and interesting internet sales order! I inquired about a 2013 Toyota Tundra Limited via Cars.com website. I reached out to Stephen Clark to let him know my situation and he immediately con More

by Quevon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Clark
Apr 01, 2016 -

Confidence Ford of Norman responded

Thank you for taking the time to share your experience along with writing this review. Sometimes we run into small hiccups but we are always able to work around any issue that may arise. Thank you for giving Stephen and the team the opportunity to fix the issue.. Best Wishes Mike Lang-GM

March 28, 2016

2015 F-150 Crew Sport Edition Very pleased so far with the purchase and all those involved. Taylor Bishop did a great job finding us what we were looking for in a truck! More

by myprincess14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Bishop
Apr 01, 2016 -

Confidence Ford of Norman responded

Thank you for the review. I am glad to hear that Taylor and the team were able to help you with the purchase of your new vehicle. Thank you for your business and time. Best Wishes Mike Lang – GM

March 27, 2016

Used Car purchase Reviewed car online, Stephen Internet Sales rep. was very courteous and willing to work with us on our schedule. Defiantly will be using Stephen in th More

by BlanchardGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Clark, Joe Galindo
Mar 30, 2016 -

Confidence Ford of Norman responded

We are glad to hear that Stephen was able to help you during your search online. Our goal is to make your search online easy, quick and smooth in finding the perfect vehicle. We are glad to hear we were successful and we look forward to seeing you in the future. Thank you and best wishes Mike Lang - GM

March 25, 2016

Always a great experience with Reynolds. Very friendly and competitive team at Reynolds. I was in and out quickly, and the guys in the service department were very helpful. Keep it up. More

by Matthew T. Serlo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Priest, Doug Sandlin, Dan Smith, Al Guerrero, Joe Galindo
Mar 30, 2016 -

Confidence Ford of Norman responded

Matthew, thank you for using us for your vehicle servicing needs. Our goal is to make each visit smooth and easy for our customers. We appreciate you and your business very much and we look forward to seeing you at your next visit. Best Wishes Mike Lang - GM

March 20, 2016

New Car Purchase Manny made our experience very enjoyable. I researched the car I wanted on the website. Sent Manny an email, showed up. Took the car I wanted on a tes More

by albertson733
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Manny Lopez
Mar 23, 2016 -

Confidence Ford of Norman responded

Thank you for this great review and for taking the time to write this review. Your feedback is very important to us. We are glad to hear that Manny and Franco were able to help you during your visit to our dealership! Thank you Mike Lang - General Manager

March 19, 2016

Nice conversation. Helpful but not pushy. It was a pleasant transaction. Dustin was polite, helpful and friendly. It was late in the day but everyone reassured us it didn't matter. They sta More

by texas102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dusty Marsh, Joe Galindo
Mar 23, 2016 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Dustin was able to help you with the purchase of your new car! We appreciate you and your business very much. Mike Lang - General Manager

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