Confidence Ford of Norman

Above and Beyond Every one I dealt with went above and beyond to make my buying experience a good one. Thank you very much. You guys are awesome Every one I dealt with went above and beyond to make my buying experience a good one. Thank you very much. You guys are awesome More

Very Patient I started playing with the idea of getting a new car/suv about 2 years ago and inquired about a couple of different vehicles through several different I started playing with the idea of getting a new car/suv about 2 years ago and inquired about a couple of different vehicles through several different dealerships. I also was looking at 3 or 4 different Makes and Models. Through the entire process, the representative at Reynolds was always professional and answered my questions quickly. Most of my initial contact was through email up until I scheduled a test drive. Scott was able to find what I was looking for within my price range before we ever met! Once at the dealership, I felt completely at ease. Everyone I dealt with seemed to enjoy what they do and genuinely happy to help. More

The customer comes first with Reynolds! These guys get it - the art of doing business, service as a priority and straight forward dealings with the customer. I can't say how much I was impr These guys get it - the art of doing business, service as a priority and straight forward dealings with the customer. I can't say how much I was impressed with my experience with Reynolds, from Jason in sales to Ed in finance, I even had a chance to talk with the GM - Mike. Everyone of them treated me fair and went above and beyond in our dealings. No tricks or gimmicks. I reside in Dallas, TX, with dealerships galore, but anytime I am in the market, I will reach out the folks at Reynolds Ford for my new and used car needs. Keep up the great work guys and thank you sincerely. More

Great job! We were very satisfied with the salesperson and his quick responses to our requests. Our brief contacts with other persons in the dealership were ple We were very satisfied with the salesperson and his quick responses to our requests. Our brief contacts with other persons in the dealership were pleasant. Our only area where our expectations were not met initially was with the detailing department, but our salesperson assured us that he would personally see that the issue would be corrected to our satisfaction. More

Above and way beyond expectations Reynolds took great care of us. The Jeep was our second purchase from the dealership due our purchases being priced fairly, the quality of their vehi Reynolds took great care of us. The Jeep was our second purchase from the dealership due our purchases being priced fairly, the quality of their vehicles and the efficiency of their buying process. I have family members interested in automotive purchases in the next year and I will be recommending them to Reynolds. Thank you! More

It was great! Everyone was very hospitable and helpful! Happy to help attitude! We were greeted quickly. We had requested Steve Adams from previous car purchases Everyone was very hospitable and helpful! Happy to help attitude! We were greeted quickly. We had requested Steve Adams from previous car purchases. He was tied up with other customers at the time. John Williamson filled in with exceptional service. Steve came over to assist when he was free. Overall great service! More

Very Pleasant first car buying experience! Even though I live in Kansas, the salesman Kristian was extremely helpful and so was Ed. I already knew what I wanted and when I got there, they alrea Even though I live in Kansas, the salesman Kristian was extremely helpful and so was Ed. I already knew what I wanted and when I got there, they already had my car ready to go I just had to sign a couple papers. My only complaint is that it has been very difficult to get back in touch with anyone other than the receptionist regarding questions on the purchase. Overall, awesome place to get a car! More

Service Visit I purchased my 2013 Lincoln from Reynolds Lincoln in Edmond, OK. I have taken it to Edmond for service which is about a 40 minute drive from my home I purchased my 2013 Lincoln from Reynolds Lincoln in Edmond, OK. I have taken it to Edmond for service which is about a 40 minute drive from my home in Washington. I needed my oil changed and called Reynolds Ford in Norman to see if they could help. Rick was very helpful and in fact found several other things that needed to be done on my car while under warranty. I really appreciated his help and service. I will always call the Norman dealership first, to see if they can help with my car before I make the drive to Edmond. Edmond does a good job but Norman is closer to home. Thank you Rick and the crew at Norman. More

used car sales My sales man was Jason Benson and I want to tell you he is the best sales man I will do all my business with him and all my friends as well My sales man was Jason Benson and I want to tell you he is the best sales man I will do all my business with him and all my friends as well More

Good easy Truck buying experience. Looked all over OKC for the exact truck I wanted and found several. Was trading my Toyota Tundra off for the Ford F150. 2 other ford dealers told be b Looked all over OKC for the exact truck I wanted and found several. Was trading my Toyota Tundra off for the Ford F150. 2 other ford dealers told be basically that my Tundra was junk. Joe Cooper in midwest city OK salesman told me Toyota tried but just could didnt succeed at making a truck just minutes of me pulling on the lot. Got back in my truck and left even though they had several of the trucks I wanted. Bob Moore in South OKC salesman waited until we got into negations until he told me how bad they thought Toyotas are. Little more classy with his words but still not professional. Here is the deal, I loved my Tundra and just wanted a change since it was just out of warranty. You dont tell a potential customer the car they are driving is junk. Great way to xxxx them off. I tried to explain to both dealers that telling them their truck is junk is not the right way to sell cars. Both just tried to talk their way out of it. Sorry, to late. I know 2 bad salesmen dont represent the whole dealer but they are your first spokesperson. Reynolds Ford sales manager Eric and salesman Jordan Prestwood both mentioned how nice my Tundra was and were not trying to down play it to how great the F150 is over it. Nice classy move. Both professional guys with no pressure sales to "buy it today". No one likes that game. Moral of the story? No matter if your right or wrong, do not tell people their truck sucks and that you should buy theirs instead. I personally loved my Tundra. Great truck. Dont pull the buy today high pressure crap. Treat them right and be honest. That is why Reynolds and Eric and Jordan won my business. More