Confidence Ford of Norman

Good easy Truck buying experience. Looked all over OKC for the exact truck I wanted and found several. Was trading my Toyota Tundra off for the Ford F150. 2 other ford dealers told be b Looked all over OKC for the exact truck I wanted and found several. Was trading my Toyota Tundra off for the Ford F150. 2 other ford dealers told be basically that my Tundra was junk. Joe Cooper in midwest city OK salesman told me Toyota tried but just could didnt succeed at making a truck just minutes of me pulling on the lot. Got back in my truck and left even though they had several of the trucks I wanted. Bob Moore in South OKC salesman waited until we got into negations until he told me how bad they thought Toyotas are. Little more classy with his words but still not professional. Here is the deal, I loved my Tundra and just wanted a change since it was just out of warranty. You dont tell a potential customer the car they are driving is junk. Great way to xxxx them off. I tried to explain to both dealers that telling them their truck is junk is not the right way to sell cars. Both just tried to talk their way out of it. Sorry, to late. I know 2 bad salesmen dont represent the whole dealer but they are your first spokesperson. Reynolds Ford sales manager Eric and salesman Jordan Prestwood both mentioned how nice my Tundra was and were not trying to down play it to how great the F150 is over it. Nice classy move. Both professional guys with no pressure sales to "buy it today". No one likes that game. Moral of the story? No matter if your right or wrong, do not tell people their truck sucks and that you should buy theirs instead. I personally loved my Tundra. Great truck. Dont pull the buy today high pressure crap. Treat them right and be honest. That is why Reynolds and Eric and Jordan won my business. More

Brake repair Took my 2015 mustang to have the front brake pad and discs replaced for squealing. Bryan and the entire staff were very helpful in order erring the pa Took my 2015 mustang to have the front brake pad and discs replaced for squealing. Bryan and the entire staff were very helpful in order erring the parts and quickly fixing my car. They We're very committed to making sure I was completely satisfied and so far my car is all good. More

Tejay at Reynolds Ford was ah-ma-za-zing We really enjoyed working with Tejay and the finance department was topnotch. We actually went in with no intention of buying a car that day, but the We really enjoyed working with Tejay and the finance department was topnotch. We actually went in with no intention of buying a car that day, but the service and the deal was amazing!! We would recommend them tk anyone. More

A Great Car Buying Experience I submitted an online request for a Fusion Titanium. Kristian Ford called and worked to find us a car that fit our needs. He found one at another Reyn I submitted an online request for a Fusion Titanium. Kristian Ford called and worked to find us a car that fit our needs. He found one at another Reynolds dealership. He worked to get the car through service and transferred to the Norman store. Franco DelCastillo did a great job of finding the best financing possible and taking care of all the paperwork. This is the 4th car we have purchased from Reynolds Ford in Norman. All of the previous experiences were great, but this one was the best. They come highly recommended in my book. More

Very easy comfortable experience - thank you Jeff Tullius! I was in the market for a truck and researched on-line for the best inventory and pricing. It lead me to Reynolds in Norman. My experience there with I was in the market for a truck and researched on-line for the best inventory and pricing. It lead me to Reynolds in Norman. My experience there with Jeff Tullius could not have been better. Jeff was extremely knowledgable and courteous throughout the entire process. There was no pressure or sales tactics only support and information. I had an idea of what I wanted to pay and the number was met without any haggling. We then met Ed Rider in financing and he again was very informative and personable. Ed saved us money again by laying out a great financing plan. My wife and I would definitely recommend Reynolds to anyone in the market for a vehicle. More

Thanks for Your Help Stephen & Jordan Due to the great service, I bought a new car and was in & out in 2 hours - buying a new vehicle is usually an entire day's event at most dealer's. St Due to the great service, I bought a new car and was in & out in 2 hours - buying a new vehicle is usually an entire day's event at most dealer's. Stephen Clark had the paperwork ready when we arrived and Jordan Prestwood jumped in to help out since Stephen had previous customers waiting ahead of us. The dealership was extremely busy when we arrived but Stephen Clark saw to it that we were taken care of right away. Jordan Prestwood concluded the purchase. Both Stephen & Jordan were very professional and made our shopping experience enjoyable. If Reynolds Ford continues to staff their business with employees like Stephen & Jordan, we will continue to purchase vehicles there. Sincerely, Robert Bruce More

Pleased purchaser Stephen Clark was very helpful, & got me everything I wanted, very efficient! Ed Rider worked very hard to get me just the right deal! Perfect! Stephen Clark was very helpful, & got me everything I wanted, very efficient! Ed Rider worked very hard to get me just the right deal! Perfect! More

Worth driving a distance to do business at After doing business at several dealerships in the metro area, this has been the best experience by far. The were no higher pressure and no guilt tri After doing business at several dealerships in the metro area, this has been the best experience by far. The were no higher pressure and no guilt trips. I really appreciate that! These gentleman went above and beyond to find me the truck I was looking for. More

New ford truck Very pleased with the ford trucks we have purchased from Jeff at Reynolds Ford in Norman OK. We have purchased 4-5 cars or trucks in the past 4 years Very pleased with the ford trucks we have purchased from Jeff at Reynolds Ford in Norman OK. We have purchased 4-5 cars or trucks in the past 4 years and will continue to shop there. More

Great Service, friendly people, and a hassle-free process I pulled into the lot and I was able to look at a few different vehicles (about 2-3 minutes,) prior to being greeted by a salesperson. Once I spoke wi I pulled into the lot and I was able to look at a few different vehicles (about 2-3 minutes,) prior to being greeted by a salesperson. Once I spoke with the salesperson, he listened to my needs and helped me look at different vehicles within my price range. I wanted to wait a day to think over all my options before making a decision. The dealership offered a great deal but I still declined to think over all of my options. I returned to the dealership the next day and the manager stood behind the deal he had made the previous night. I would definitely recommend this dealership to my family and friends. I had visited six different car lots on the same day, and this was the best experience of the day. The salesmen are not aggressive, the staff listens, and they are all extremely friendly and helpful. More