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Confidence Ford of Norman

Norman, OK

3.9
1,042 Reviews
Welcome to Confidence Ford of Norman! Located in Norman, OK, Confidence Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Confidence Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 405-321-2411 for your No-Obligation Internet Price Quote from our Internet Department.
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825 N Interstate Dr.

Norman, OK

73069

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Showing 1,042 reviews

November 14, 2015

Pleasant, profitable and quick Selection of vehicles good, sales and management personnel better than professional, I'd say professional with class. Other dealers we've been to jus More

by Old Tymer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lang, Doug Sandlin, Sean Porterfield, Jason Benson, Dan Smith
Nov 16, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Here at Reynolds Ford of Norman we put forth every effort to make each experience smooth, and easy while providing a large inventory of great vehicles to choose from. We are glad to hear that we were able to help you! We appreciate you and your business very much. Mike Lang - General Manager

Nov 18, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Here at Reynolds Ford of Norman we put forth every effort to make each experience smooth, and easy while providing a large inventory of great vehicles to choose from. We are glad to hear that we were able to help you! We appreciate you and your business very much. Mike Lang - General Manager

November 11, 2015

Scott Womack, Great Salesman Scott Womack made this very easy too say yes. It was great to deal with a salesman who answered all our questions and was very promp to answere all o More

by Jimboii
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Womack, Ed Rider
Nov 13, 2015 -

Confidence Ford of Norman responded

Thank you for the kind words. I'm glad you were pleased with the level of service that Scott, Ed and the team provided. We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Best Wishes - Mike Lang GM

Nov 13, 2015 -

Confidence Ford of Norman responded

Thank you for the kind words. I'm glad you were pleased with the level of service that Scott, Ed and the team provided. We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Best Wishes - Mike Lang GM

Nov 13, 2015 -

Confidence Ford of Norman responded

Thank you for the kind words. I'm glad you were pleased with the level of service that Scott, Ed and the team provided. We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Best Wishes - Mike Lang GM

November 04, 2015

Scott Womack was terrifically helpful! My buying experience at Reynolds Ford was excellent and painless! Scott Womack couldn't have been more helpful, both before and after I purchased my n More

by A Frosty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Womack, Ed Rider, Rick Dougherty
Nov 09, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Scott was able to help you with the purchase of your new vehicle! We appreciate you, your business and your referrals very much. Mike Lang - General Manager

Nov 11, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Scott was able to help you with the purchase of your new vehicle! We appreciate you, your business and your referrals very much. Mike Lang - General Manager

November 03, 2015

Brad and Ed are Awesome Brad and Ed were extremely pleasant and helpful together they made this car buying experience great I would recommend Reynolds Ford to others looking More

by Kbozz31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rider
Nov 04, 2015 -

Confidence Ford of Norman responded

Thank you for taking the time to fill out this review. I'm glad you were pleased with the level of service that Brad and Ed provided. We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Best Wishes - Mike Lang GM

Nov 09, 2015 -

Confidence Ford of Norman responded

Thank you for taking the time to fill out this review. I'm glad you were pleased with the level of service that Brad and Ed provided. We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Best Wishes - Mike Lang GM

November 03, 2015

very easy and simple transaction I went to Reynolds Ford looking for s specific car I had seen on their website, the exact car was there and in a short period on time I drove away in More

by taurus guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Womack, Ed Rider, Dan Smith
Nov 04, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is important to us. We appreciate you and your business and look forward to servicing you in the near future. Mike Lang- General Manager

Nov 09, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is important to us. We appreciate you and your business and look forward to servicing you in the near future. Mike Lang- General Manager

November 02, 2015

No pressure; Willing to work with me Not only does this dealership have a good selection of vehicles, the people are willing to work with you to get what you need. I never thought I woul More

by Okie972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Priest, Franco DelCastillo, Kristian Ford
Nov 04, 2015 -

Confidence Ford of Norman responded

Thank you so much for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive hard to deliver the level of service you expect and deserve. I'm glad we didn't let you down! Best Wishes - Mike Lang GM

Nov 09, 2015 -

Confidence Ford of Norman responded

Thank you so much for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive hard to deliver the level of service you expect and deserve. I'm glad we didn't let you down! Best Wishes - Mike Lang GM

November 01, 2015

Service Got my car in for 5000 mile service. It was done very quickly and delivered as promised. Wish they would have cleaned the interior though More

by Nitamay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Johns
Nov 02, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much and we look forward to servicing you in the near future. Best Wishes - Mike Lang General Manager

Nov 04, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much and we look forward to servicing you in the near future. Best Wishes - Mike Lang General Manager

October 30, 2015

terrible service My 77 year old aunt and 81 year old uncle bought a new Lincoln suv and went home realizing the following day that the tailgate was not powered and the More

by rush4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
OWNER as well, Mike Wicker
Nov 05, 2015 -

Confidence Ford of Norman responded

We're disappointed to read this review. I have looked into the purchase details and found that at the time of the sale, your Aunt and Uncle along with another couple who accompanied them, were informed that the vehicle they chose to purchase did not have a power lift gate. They were shown one that did but decided to choose the vehicle they did because it was less expensive. Since their purchase, the vehicle was reported as sold to both Ford and the State of Oklahoma Motor Vehicle Commission. Upon learning of their dissatisfaction, we offered to trade them out of the vehicle for one they now say they want. The vehicle they now want is higher priced due to the power lift gate, etc. They refused any of our assistance short of us trading them out with no out of pocket expense on their part. We do value their business and regret of their dissatisfaction with the vehicle and features they knew about up-front prior to the purchase. Respectfully, Mike Parks General Manager – Reynolds Ford Lincoln of Edmond (405) 475-9000.

October 28, 2015

new vehicle purchase I was able to work out what I needed done. The car buying experience is not one of my favorite things to have to do. More

by land2015
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
John VanEaton, Franco DelCastillo
Oct 31, 2015 -

Confidence Ford of Norman responded

Thanks for taking the time to write this review. We appreciate you and your business very much. Mike Lang - General Manager

Nov 02, 2015 -

Confidence Ford of Norman responded

Thanks for taking the time to write this review. We appreciate you and your business very much. Mike Lang - General Manager

October 25, 2015

Long standing customer from the 60's I remember the first experience from buying a car from Reynolds, it was in 1966 a used Ford Falcon, and as with all the following autos I purchased fr More

by US Navy Vet Viet Era
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rider, Manny Lopez
Oct 26, 2015 -

Confidence Ford of Norman responded

Thank you so much for your continued support and for looking to us for your vehicle purchases. We are very pleased to serve you. We take your business serious and we appreciate you and your business. We look forward to seeing you in the near future. Best Wishes Mike Lang- General Manager

Oct 28, 2015 -

Confidence Ford of Norman responded

Thank you so much for your continued support and for looking to us for your vehicle purchases. We are very pleased to serve you. We take your business serious and we appreciate you and your business. We look forward to seeing you in the near future. Best Wishes Mike Lang- General Manager

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