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Confidence Ford of Norman

Norman, OK

3.9
1,042 Reviews
Welcome to Confidence Ford of Norman! Located in Norman, OK, Confidence Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Confidence Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 405-321-2411 for your No-Obligation Internet Price Quote from our Internet Department.
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825 N Interstate Dr.

Norman, OK

73069

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Showing 1,042 reviews

October 21, 2015

We just bought a "cream puff" 2013 F150 Crew Cab Jeff Tullius at Reynolds Ford of Norman just hit another home run for us by finding us not only a vehicle we could afford, that had everything on it i More

by Earlene & Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Smith, Customer Service Representative, Jeff Tullius, Ed Rider, Dan Smith
Oct 21, 2015 -

Confidence Ford of Norman responded

Earlene & Jim Thank you for taking the time to fill out this wonderful review. We are so glad that you were pleased with the level of service we provided as well as continually choosing us for your vehicle transportation needs. We take serving you very seriously. I'm glad Jeff was able to meet and exceed your expectations. We look forward to serving you and your family in the future. Best Wishes - Mike Lang GM

Oct 22, 2015 -

Earlene & Jim responded

Thanks Mike, We have been doing business with Reynolds since the late 70's and I have to say that each experience has been better than the one before. This last one was fabulous. Loved talking to Dan Smith and Ed Rider-and of course Jeff. Before Reynolds I did business with him and his father. Great people. Jim

Oct 28, 2015 -

Confidence Ford of Norman responded

Earlene & Jim, it's exciting to hear this! We truly appreciate you and your business very much. Thank you again for choosing us for your vehicle purchases. You are great customers and we are glad you have chosen us. - Mike Lang

Nov 05, 2015 -

Confidence Ford of Norman responded

"Earlene & Jim, it's exciting to hear this! We truly appreciate you and your business very much. Thank you again for choosing us for your vehicle purchases. You are great customers and we are glad you have chosen us. - Mike Lang"

October 12, 2015

"Returning Customer" This is my fifth vehicle purchase at the dealership. Jeff Tullius, sales associate, has always found the perfect vehicle and at the price we were ex More

by Randall Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Tullius, Franco DelCastillo, Tammy Barrett
Oct 12, 2015 -

Confidence Ford of Norman responded

Randall, thank you for your continued support and for looking to us for your vehicle purchases. We are very pleased to serve you. We take your business serious and we appreciate you and your business. We are so glad to hear that Jeff was able to help you and take care of all your needs. We also appreciate the time you took to fill out this great review! We look forward to seeing you in the near future. Best Wishes Mike Lang- General Manager

Oct 16, 2015 -

Confidence Ford of Norman responded

Randall, thank you for your continued support and for looking to us for your vehicle purchases. We are very pleased to serve you. We take your business serious and we appreciate you and your business. We are so glad to hear that Jeff was able to help you and take care of all your needs. We also appreciate the time you took to fill out this great review! We look forward to seeing you in the near future. Best Wishes Mike Lang- General Manager

October 10, 2015

Bait and switch Jason Benson is a great and honest salesman, but the management team needs a lot of work. You expect a vehicle advertised on their website at a certa More

by jughead1713
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Franco DelCastillo, Mike Wicker, Jason Benson
Oct 22, 2015 -

Confidence Ford of Norman responded

I am sorry to hear of the experience you encountered. I have looked into the situation and understand that we had an incorrect price posted on the vehicle you inquired on due to an input typo error made when we posted the vehicle to our inventory system. I can assure you that the error was totally an accident and not done intentionally. I apologize for any confusion this caused. I understand that we explained the unfortunate mistake and offered to make you a great deal but you refused. Our offer still stands should you want to reconsider. Again I am sorry for the mistake. We do value your business very much and hope you give us a second chance. Respectfully, Mike Lang General Manager (405) 321-2411

October 10, 2015

Last stop Service was attentive the salesman was attentive and listened. He showed me some cars and as I was fixing to leave I saw the one I wound up getting. More

by 20x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield
Oct 12, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Mike Lang - General Manager

Oct 16, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Mike Lang - General Manager

October 09, 2015

new vehicle purchase The staff is very customer service oriented. Ed came over to Chickasha twice to close the transaction which states a lot for the dealership wanting t More

by satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
Oct 09, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Ed was able to help you with the purchase of your new vehicle! We appreciate you and your business very much and we look forward to seeing you in the near future. Mike Lang - General Manager

Oct 12, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Ed was able to help you with the purchase of your new vehicle! We appreciate you and your business very much and we look forward to seeing you in the near future. Mike Lang - General Manager

October 08, 2015

CPO Purchase The staff and salesman were all very helpful and friendly. They did not try to push me into a purchase but sincerely wanted to help me. It was an ex More

by jeff3701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Kristian Ford, Dan Smith
Oct 09, 2015 -

Confidence Ford of Norman responded

Jeff, thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Also, thank you for looking to us for vehicle purchase. We look forward to seeing you in the near future! Mike Lang - General Manager

Oct 12, 2015 -

Confidence Ford of Norman responded

Jeff, thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Also, thank you for looking to us for vehicle purchase. We look forward to seeing you in the near future! Mike Lang - General Manager

October 06, 2015

no pressure, great price!! I recently moved from North Carolina to OK (military) and found this dealership online and through word of mouth. Great experience no pressure and co More

by frog1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismail Calhoun
Oct 09, 2015 -

Confidence Ford of Norman responded

We are very glad that you were pleased with the level of service we provided as well as choosing us for your vehicle transportation needs. We take serving you very seriously. I'm glad Ismail was able to meet and exceed your expectations. We look forward to serving you and your family in the future. Thank you for your service, we appreciate all military men and women. Best Wishes - Mike Lang GM

Oct 12, 2015 -

Confidence Ford of Norman responded

We are very glad that you were pleased with the level of service we provided as well as choosing us for your vehicle transportation needs. We take serving you very seriously. I'm glad Ismail was able to meet and exceed your expectations. We look forward to serving you and your family in the future. Thank you for your service, we appreciate all military men and women. Best Wishes - Mike Lang GM

October 01, 2015

Easy, No pressure, Great Price My family has purchased many vehicles from this dealership. We are always met with courtesy and a no pressure salesman. We have no problem leaving sat More

by abshure, blake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo
Oct 02, 2015 -

Confidence Ford of Norman responded

Thank you so much for your continued support and for looking to us for your vehicle purchases. We are very pleased to serve you. We take your business serious and we appreciate you and your business. We also appreciate the time you took to fill out this great review! We look forward to seeing you in the near future. Best Wishes Mike Lang- General Manager

Oct 05, 2015 -

Confidence Ford of Norman responded

Thank you so much for your continued support and for looking to us for your vehicle purchases. We are very pleased to serve you. We take your business serious and we appreciate you and your business. We also appreciate the time you took to fill out this great review! We look forward to seeing you in the near future. Best Wishes Mike Lang- General Manager

September 30, 2015

A+ Experience, I'll Be Back For My Next Purchase Beyond thrilled with my experience. Stephen Clark is an amazing individual who cares about the job he does. He treated me with honesty, respect, and h More

by HGFireHazard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Clark
Oct 02, 2015 -

Confidence Ford of Norman responded

We are so glad that you were pleased with the level of service we provided as well as choosing us for your vehicle transportation needs. We take serving you very seriously. I'm glad Stephen was able to meet and exceed your expectations. We look forward to serving you and your family in the future. Enjoy your new Mustang! Best Wishes - Mike Lang GM

Oct 05, 2015 -

Confidence Ford of Norman responded

We are so glad that you were pleased with the level of service we provided as well as choosing us for your vehicle transportation needs. We take serving you very seriously. I'm glad Stephen was able to meet and exceed your expectations. We look forward to serving you and your family in the future. Enjoy your new Mustang! Best Wishes - Mike Lang GM

September 26, 2015

Purchasing my new truck. This is the 4th vehicle I have purchased from this dealer. I have always received excellent service during and after the sale. I think that the fact More

by Davidlaw1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Mike Wicker
Sep 28, 2015 -

Confidence Ford of Norman responded

David, we are very glad that you’re always pleased with the level of service we provide. We take serving you very seriously. I'm glad our team meets and exceeds your expectations. We look forward to serving you and your family in the future. Thank you for your continued support and business! Best Wishes - Mike Lang GM

Sep 30, 2015 -

Confidence Ford of Norman responded

David, we are very glad that you’re always pleased with the level of service we provide. We take serving you very seriously. I'm glad our team meets and exceeds your expectations. We look forward to serving you and your family in the future. Thank you for your continued support and business! Best Wishes - Mike Lang GM

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