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Confidence Ford of Norman

Norman, OK

3.9
1,042 Reviews
Welcome to Confidence Ford of Norman! Located in Norman, OK, Confidence Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Confidence Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 405-321-2411 for your No-Obligation Internet Price Quote from our Internet Department.
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825 N Interstate Dr.

Norman, OK

73069

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Showing 1,042 reviews

September 11, 2015

Excellent customer service! Our salesman Stephen Clark went above and beyond to us with the purchase of a used vehicle. He made us feel comfortable about driving two hours just More

by Garrett H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Smith, Customer Relations, Sean Porterfield, Stephen Clark, Jason Benson
Sep 11, 2015 -

Confidence Ford of Norman responded

Wow, what a drive! Thank you so much for looking to us for your vehicle purchase. We are very pleased to serve you and we are so glad to hear that Stephen was able to help and take care of all your needs. We take your business serious and we appreciate you and your business. We look forward to seeing you in the near future. Best Wishes Mike Lang- General Manager

Sep 21, 2015 -

Confidence Ford of Norman responded

Wow, what a drive! Thank you so much for looking to us for your vehicle purchase. We are very pleased to serve you and we are so glad to hear that Stephen was able to help and take care of all your needs. We take your business serious and we appreciate you and your business. We look forward to seeing you in the near future. Best Wishes Mike Lang- General Manager

September 10, 2015

Salesman was excellent! The salesman and the closer were both excellent! Jason(salesman) was informative about the vehicle. He patiently explained the new devices on the car More

by ssellersharrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Jason was able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Mike Lang - General Manager

Sep 21, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Jason was able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Mike Lang - General Manager

September 06, 2015

Kristian Ford is a great salesman Kristian Ford was an awesome sales man. I got a great deal for the money. I didn't need a truck but he kept me looking and interested. Made the buying More

by Jlangley10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Tammy Barrett, Kristian Ford
Sep 07, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Here at Reynolds Ford of Norman we put forth every effort to make each experience smooth, and easy while providing a large inventory of great vehicles to choose from. We are glad to hear that Kristian was able to help! We appreciate you and your business very much. Mike Lang - General Manager

Sep 09, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Here at Reynolds Ford of Norman we put forth every effort to make each experience smooth, and easy while providing a large inventory of great vehicles to choose from. We are glad to hear that Kristian was able to help! We appreciate you and your business very much. Mike Lang - General Manager

September 03, 2015

Great Experience We purchased a new 2015 Transit Wagon. Our salesman, Jeff Tullius, was great! The experience was laid back and very comfortable. No high pressure s More

by jasonchildress
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Lang, Jeff Tullius, Ed Rider
Sep 04, 2015 -

Confidence Ford of Norman responded

Jason, thank you for taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Also, thank you for looking to us for your vehicle purchasing needs! We look forward to seeing you in the near future! We absolutely love referrals. Mike Lang - General Manager

Sep 07, 2015 -

Confidence Ford of Norman responded

Jason, thank you for taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Also, thank you for looking to us for your vehicle purchasing needs! We look forward to seeing you in the near future! We absolutely love referrals. Mike Lang - General Manager

September 03, 2015

Reynold's new car sales and service. I have purchased some 4 or 5 new vehicles from Reynolds and always had them serviced there throughout the warranty period. I have never encountered a More

by piano tuner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Beninger
Sep 04, 2015 -

Confidence Ford of Norman responded

Thank you so much for your continued support and for looking to us for your vehicle purchases. We are very pleased to serve you. We take your business serious and we appreciate you and your business. We also appreciate the time you took to fill out this great review! We look forward to seeing you in the near future. Best Wishes Mike Lang- General Manager

Sep 05, 2015 -

piano tuner responded

You are welcome

Sep 07, 2015 -

Confidence Ford of Norman responded

Thank you so much for your continued support and for looking to us for your vehicle purchases. We are very pleased to serve you. We take your business serious and we appreciate you and your business. We also appreciate the time you took to fill out this great review! We look forward to seeing you in the near future. Best Wishes Mike Lang- General Manager

September 02, 2015

Customer Service! Fantastic customer service. We dealt with Jordan Prestwood (salesman) & Franco (finance) and they were great. Very friendly and none of the pushy sale More

by kennethragreer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo
Sep 02, 2015 -

Confidence Ford of Norman responded

Kenneth, thanks for the kind words and for your continued support. . I'm glad you were pleased with the level of service that Jordan and Franco provided. We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Best Wishes - Mike Lang GM

Sep 04, 2015 -

Confidence Ford of Norman responded

Kenneth, thanks for the kind words and for your continued support. . I'm glad you were pleased with the level of service that Jordan and Franco provided. We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Best Wishes - Mike Lang GM

September 01, 2015

DONT BUY HERE WILL NEVER GET YOUR WARRANTY REFUND I purchased a 2015 F150 Brand New from this dealership, they were very nice and helpful until after the sale!!!! I purchased the all the extended war More

by Lois1909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dale Daniels-Owner, Mike Lang, Ed Rider, Franco DelCastillo, Stephen Clark
Sep 03, 2015 -

Confidence Ford of Norman responded

Mr. Jenkins, again we are sorry for delay that you are experiencing in your cancellation request and can understand your frustration. We respect the opinion of all of our customers and try to operate our dealership in a professional manner. Our office promptly processed your cancellation request within 24 hours when you provided us with the request documentation. We have contacted Ford Credit again today and they still have not received our cancellation check. They informed us that they have issued a “check search” within their office to see if it accidentally got delivered to a wrong department. They have instructed us to not send a replacement check at this time because it would further delay the cancellation request. We are working with them and will do whatever they instruct us to do. They have stated that they have contacted you and are keeping you updated. Respectfully Dale Daniels (405) 321-2411

Oct 07, 2015 -

Confidence Ford of Norman responded

"Mr. Jenkins, again we are sorry for delay that you are experiencing in your cancellation request and can understand your frustration. We respect the opinion of all of our customers and try to operate our dealership in a professional manner. Our office promptly processed your cancellation request within 24 hours when you provided us with the request documentation. We have contacted Ford Credit again today and they still have not received our cancellation check. They informed us that they have issued a “check search” within their office to see if it accidentally got delivered to a wrong department. They have instructed us to not send a replacement check at this time because it would further delay the cancellation request. We are working with them and will do whatever they instruct us to do. They have stated that they have contacted you and are keeping you updated. Respectfully Dale Daniels (405) 321-2411 "

September 01, 2015

Excellent Experience Had a great experience here. Fast and easy process. Had the truck I wanted. Trade in value was good as well. Thank you Reynolds for another great buyi More

by JayB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lang, Randy Priest
Sep 02, 2015 -

Confidence Ford of Norman responded

Jay, thank you for taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Also, thank you for looking to us for vehicle purchase. We look forward to seeing you in the near future! Mike Lang - General Manager

Sep 04, 2015 -

Confidence Ford of Norman responded

Jay, thank you for taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Also, thank you for looking to us for vehicle purchase. We look forward to seeing you in the near future! Mike Lang - General Manager

August 21, 2015

Good experience I let Kristian Ford know when I arrived and after looking over the vehicle, Kristian had us test driving within ten minutes of being there. Very court More

by mcneffs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Kristian Ford
Aug 21, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and for taking the time to write this review. Your feedback is important to us. I'm glad that Kristian and Sean were able to help. We appreciate you and your business and we look forward to servicing you in the near future. Mike Lang - General Manager

Aug 24, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and for taking the time to write this review. Your feedback is important to us. I'm glad that Kristian and Sean were able to help. We appreciate you and your business and we look forward to servicing you in the near future. Mike Lang - General Manager

August 21, 2015

Friendly and Fast We met Kristian when we entered and he took us straight to the vehicle that we were interested in. We were test driving within minutes of walking on More

by ABH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Kristian Ford, Dan Smith
Aug 21, 2015 -

Confidence Ford of Norman responded

I'm glad you were pleased with the level of service that Kristian, Dan and Franco provided. We strive hard to deliver the level of service that you both expect and deserve.Thank you for taking the time to fill out this review. We look forward to serving you in the future. Best Wishes - Mike Lang GM

Aug 24, 2015 -

Confidence Ford of Norman responded

I'm glad you were pleased with the level of service that Kristian, Dan and Franco provided. We strive hard to deliver the level of service that you both expect and deserve.Thank you for taking the time to fill out this review. We look forward to serving you in the future. Best Wishes - Mike Lang GM

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