Confidence Ford of Norman

We could not have been more pleased Everyone we dealt with was awesome. They were diligent in finding the exact vehicle we were looking for. From our first visit to the dealership to d Everyone we dealt with was awesome. They were diligent in finding the exact vehicle we were looking for. From our first visit to the dealership to driving off in our new Explorer, it was the most enjoyable car purchase we've ever had. More

I'll be very candid about this dealership This wasn't our first trip to Reynolds Ford in Norman. It was our third. Our first trip there, my partner and I just needed a car . . .any car that This wasn't our first trip to Reynolds Ford in Norman. It was our third. Our first trip there, my partner and I just needed a car . . .any car that would get us to work. We chose Reyonlds Ford out of the blue because we were just two kids that didn't know anything about buying cars, let alone whether or not we made the right choice. That was back in the 1990's when we had no money-literally, no money at all. We didn't even have $500 to put down on a car. We just needed a way to work. Instead of viewing us as a nuisance and talking down to us, the salesman went to his used car manager to see what they could find. They found a car on their back lot that fit our budget-a 1997 Ford Taurus that they had on their back lot for economy buyers. The car wasn't a bad car; it was just a car. The important thing was it did everything we needed and allowed us to get our leg up so that we could do better. Needless to say, the way everyone worked and went out of their way for us back then when we were nobodies stayed with us, not just for the short term, but through the years as well. We went back to the dealership on our 10th anniversary in 2003 looking for a truck. This time, we were in a little better position so they ended up selling us a 2000 F150 that we loved. The only reason we sold the truck was the fact that we planned a move to Alaska and feared that the V-6 engine wouldn't stand up to the mountains that are common up north. We hated to trade that truck off, but did so because we ended up buying a new truck that wasn't half the truck that Reynolds sold us despite being a one ton Chevy. We didn't go back to Reynolds for a while, not because we had a bad experience, but because we lived so far away. Anyone who is familiar with Oklahoma City knows that Norman isn't close to anything except Moore and Norman. After being burned by other Ford dealers (major players in the market in OKC and Tulsa) because we pay cash for our trucks, we continued to buy GMC, which were good trucks, but they weren't the Fords we were accustomed to growing up in Ford families. This time around, we decided our new truck would more than likely be a Ford so we made the almost hour long drive down south to the dealership. We arranged a meeting with our salesman over the phone to drive the new Ford trucks because we're the type of person that doesn't play well with the other kids. During our conversation, I felt our our salesman to see how interested he was in what we wanted in a truck and not just making the sale. We also were very specific on what we wanted and specified that we intended to order the truck if necessary. After all, we'd already spoken with several other dealers who blew us off because they were more interested in pushing current inventory than helping us build the ideal truck for us. Once there, our salesman Tyler Evans was extremely organized and already found a truck that met 99 percent of my specs. While we looked over the truck and asked questions, it became evident that we would need to order the truck to get the rest of what we wanted, which was no issue at all for Reynolds Ford. It's rare that we find the right truck-color, options, etc. The dealership has tons of beautiful new Ford trucks sitting on the lot wagging their tailgates begging to be taken home, but there's always that one thing that's lacking or extra that we don't want. Their new car sales manager Mike Wicker also stepped in to help us design our truck, pick out the right package (he ran it four different ways to find us the best build) and went completely out of his way to see that we have everything we want in our new truck. Every time that we go to this dealer, we never ever leave unimpressed. Back when we were two flat broke kids that couldn't even afford a car, everyone there always bent over backwards to treat us with the same concern and courtesy that they extended to everyone else who walked through the door. Now that we're all grown up and can afford a few of the things we enjoy in life, their attitude is exactly the same as it was back then. They're always very organized and willing to go the extra mile to see that we leave very satisfied. Who could ask for anything more? More

Friendly We were very pleased with the sales department. Stephen Clark, was very helpful, and I would not hesitate to contact him for our next purchase. We were very pleased with the sales department. Stephen Clark, was very helpful, and I would not hesitate to contact him for our next purchase. More

It felt like Family Everyone at Reynolds Ford when out of there way to help us find a good quality used F150 PU truck. Our Sales associate was Selena Goloby and she did Everyone at Reynolds Ford when out of there way to help us find a good quality used F150 PU truck. Our Sales associate was Selena Goloby and she did an exceptional job of finding a great deal on our PU. Even the owner Mr. Reynolds came over and thanked us for buying our second automobile at his dealership. The used auto director Randy, customer relations manager Dan, and the Fiance Manager Linda all worked hard to make sure we are very satisfied with our purchase. More

Best Car Buying Experience Ever Jason was very friendly and professional and did not pressure us. He went to extra effort to find us exactly what we were looking for at the price we Jason was very friendly and professional and did not pressure us. He went to extra effort to find us exactly what we were looking for at the price we wanted to pay. He also got us a great price for our trade. This was by far the least stressful and easiest car buying experience we have ever been through. We would recommend Jason and this dealership to anyone. We will definitely buy from him again. More

Very nice. We worked with Jason Stuart to find the truck that works for us. Jason is a bit new at his job, but he worked hard to answer qustions; If he did not k We worked with Jason Stuart to find the truck that works for us. Jason is a bit new at his job, but he worked hard to answer qustions; If he did not know he found someone who did. Pleasant young man, and the whole process was smooth. We a pleased with the outcome. Gary More

Excellent The staff there were great and my salesman Tyler Evans was great through the whole process and gave me the best deal for my budget. I love my new Ford The staff there were great and my salesman Tyler Evans was great through the whole process and gave me the best deal for my budget. I love my new Ford Focus. More

A lifelong Customer Service was performed super Fast and my Service Adviser "Bryan" was very knowledgeable and very Helpful !!!! These guys Rock !!!!!From the buying pro Service was performed super Fast and my Service Adviser "Bryan" was very knowledgeable and very Helpful !!!! These guys Rock !!!!!From the buying process thru the Service of my New Edge..They have a new Lifelong Customer... Thanks again Guys !!! More

very good The service was quick and thorough. And very satisfactory. I always use Reynolds for the service of my vehicle. The employee's that I were very expe The service was quick and thorough. And very satisfactory. I always use Reynolds for the service of my vehicle. The employee's that I were very experienced. More

Truly Earned Our Business From the first time we stepped on the lot to the minute we drove off in our new truck we received top notch service. Our salesman Ricky was very infor From the first time we stepped on the lot to the minute we drove off in our new truck we received top notch service. Our salesman Ricky was very informative, humorous and even had a great interaction with my daughters (ages 4 & 8). Eric and Sean also played important roles during the pricing and financing portion of our trip to Reynolds... Needless to say they were both just as great as Ricky. A top notch experience all around for our family. Thanks again Ricky & Co. For such a great experience! We will see you again in the future!!! More