Confidence Ford of Norman

Repair The service department did an excellent jod getting my Ford Edge in for repair and the repairman got it done quickly. Service representative Rick Dou The service department did an excellent jod getting my Ford Edge in for repair and the repairman got it done quickly. Service representative Rick Dougherty was very helpful and professional. My only complaint is with Ford. This is the second time this switch/sensor has been replaced within 29,000 miles and there is a shortage of the parts in the inventory. This appears to be a fleetwide problem that Ford should have taken responsibility for. I like the car and will probably have to get the part replaced a couple more times before I replace the car. Very disappointed in that aspect. More

No pressure Salespeople were very knowledgeable and polite. Very helpful, but not pushy, which I hate. Bridgette Beavers went out of her way to get me a good deal Salespeople were very knowledgeable and polite. Very helpful, but not pushy, which I hate. Bridgette Beavers went out of her way to get me a good deal on an extra key, which I appreciated very much. More

it was great dave clutter is the best salesman there is he is very good and the whole team is great ed rider was the best and very professional the best dave clutter is the best salesman there is he is very good and the whole team is great ed rider was the best and very professional the best More

Jason Stuart did everything he could! My need was for a "fleet" van although I just needed one. It took 4 weeks to get it, but Jason Stuart got it done! Very pleased. My need was for a "fleet" van although I just needed one. It took 4 weeks to get it, but Jason Stuart got it done! Very pleased. More

Service for recall of taillight problem Very friendly and knowledgeable person. Speedy repair today. I have bought several autos there and always pleased. The great service keeps me coming Very friendly and knowledgeable person. Speedy repair today. I have bought several autos there and always pleased. The great service keeps me coming back to the dealer. More

Excellent customer experience The whole group was a great example of professionalism and teamwork. Everyone worked hand in glove to ensure that you weren't just purchasing a vehicl The whole group was a great example of professionalism and teamwork. Everyone worked hand in glove to ensure that you weren't just purchasing a vehicle but rather having a memorable and enjoyable experience. I am greatful for their awesome customer service and friendship. I did purchase a vehicle but more importantly made some friends. More

Plugs and aoil change My truck ran great, and the staff was very kind and friendly, sure is great to do business with a great group of people, really makes a good start to My truck ran great, and the staff was very kind and friendly, sure is great to do business with a great group of people, really makes a good start to a persons day! More

Best dealership ever Our experience at Reynolds Ford in Norman was the best ever. our car salesman Jason Stewart was excellent very knowledgeable about the vehicle we were Our experience at Reynolds Ford in Norman was the best ever. our car salesman Jason Stewart was excellent very knowledgeable about the vehicle we were purchasing going above the normal sales experience with extra help. when we went into the financing department of the dealership Sean Porterfield also did an excellent job. everything about our experience was just amazing More

Routine service, front brake lining & repair button for Trac Service experiece with Reynolds Ford very pleasant. The Service person kept me informed of the timely progress while I waited in a comfortable lounge Service experiece with Reynolds Ford very pleasant. The Service person kept me informed of the timely progress while I waited in a comfortable lounge. I felt confident with Tammy's suggestions and reports, and found cost not excessive. Overall a satisfying experience; and tht is how a person likes to feel about auto repair! More

Nice People The people here are nice, and not too pushy. I have dealt with Levi Mabry, and Tim Boatright. Linda Hughes has helped with our paperwork on each occas The people here are nice, and not too pushy. I have dealt with Levi Mabry, and Tim Boatright. Linda Hughes has helped with our paperwork on each occasion. We are satisfied with both experiences with no complaints. I recommend the lot to others looking for a new (used) vehicle. More