Confidence Ford of Norman

Very pleased. I will be a repeat customer. Plain and simple, if you want to buy a new vehicle go to Reynolds Ford and ask for Cas Campbell. No pressure and no haggle. Anyone that will get soaki Plain and simple, if you want to buy a new vehicle go to Reynolds Ford and ask for Cas Campbell. No pressure and no haggle. Anyone that will get soaking wet in a 40 degree downpour to sell me a truck has my business. From sales to finance everyone was great to deal with. If the truck is as good as the sales department I will definitely buy from Reynolds again. More

The saleman, Scott Womack, is outstanding. Mr. Womack worked patiently with me for months before I finally purchased a new truck in December 2013. His customer service skills are impeccable. Mr. Womack worked patiently with me for months before I finally purchased a new truck in December 2013. His customer service skills are impeccable. After purchasing the truck, there were a number of problems related to the CNG conversion kit installation by a third party vendor in OKC. Scott handled the matter extremely well under difficult circumstances and took exceptional care of me as his customer. Even more importantly, Scott has continued to assist me numerous times after the sale, with questions or concerns I have had regarding the truck. It is not uncommon for Scott to return my emails within minutes or hours, including providing detailed, research material on the subject at hand. He is a very talented and thoughtful professional. More

Above & Beyond Customer Service We were in a last minute situation where one of our cars had hit its last leg and we were in need of a swift, easy and affordable option, but also had We were in a last minute situation where one of our cars had hit its last leg and we were in need of a swift, easy and affordable option, but also had a few items that were desired in our next car. Long story short, one of my family members was driving from Tennessee to swap out cars with me, purchase a Fusion, unseen, and Scott went above and beyond to find one with all the options he desired, that was arriving that day. Scott went and got the car off the rail, prepared all paper work & communicated throughout the day with the both of us. Upon my family members arrival, things were ready, explained, easy, understandable, "correct" and was hassle free. I, along with my family members would recommend this dealership to anyone. Thank you for a smooth and painless, yet enjoyable process. More

Great customer service Everyone was polite and worked to make our visit the best experience we have ever had at a dealership. Our salesman was upfront about everything. He g Everyone was polite and worked to make our visit the best experience we have ever had at a dealership. Our salesman was upfront about everything. He gave us all of the prices and other information right away. We were never asked for our credit information until we were already in the finance office and were ready to complete the purchase. I will definitely refer others to Reynolds Ford and continue business with this dealership with all future car purchases. More

Turned an "iffy" experience into a great one! Our experience with the first salesman was a little painful - lots of bragging & not as much professionalism & knowledge/experience. After speaking ag Our experience with the first salesman was a little painful - lots of bragging & not as much professionalism & knowledge/experience. After speaking again with Ed Rider (who made the financing painless & went the extra mile to be sure we were taken care of) we were introduced to Stephen Clark who listened to our needs & concerns, addressed them all and gave us several pieces of information that we should have received from the first salesman. We will definitely be working with him on any other questions that arise. Randy Priest made sure that a small repair issue was handled quickly and efficiently and that we were satisfied before we left the dealership. This is the third vehicle we have purchased from Reynolds Ford/Norman and they are still our dealership of choice. Problems happen, but we have every confidence that they will make everything right! More

Excellent John warmly greeted us outside as we approached the dealership building. He immediately escorted us to the row of Ford Escapes that we had indicated John warmly greeted us outside as we approached the dealership building. He immediately escorted us to the row of Ford Escapes that we had indicated interest. He listened to our preferences for auto exterior color and interior details and quickly found exactly what we were looking for. We took a test drive and after discussions about the attributes and features and pricing with John we looked at the other auto we had been thinking about at another dealership. That dealership insisted we take the car overnight for a trial. We were undecided between the two autos, so we returned to the Ford dealership. John was not scheduled to begin work for several hours. Mike Lang approached us inside and we asked if we could keep the car over night to compare to the other brand. Rick was very friendly and helpful, and cheerfully accommodated our request. Keeping the car over night clenched the deal. We were able to get our adult children's opinions as well. We retuned the following day and purchased the Escape. John, Mike and Linda were all extremely helpful. More

reynolds ford When I got to Reynolds ford of norman, Forrest immediately greeted me with water, the heat was extreme that day. He was very professional and actuall When I got to Reynolds ford of norman, Forrest immediately greeted me with water, the heat was extreme that day. He was very professional and actually listened to what my needs were. he even wrote them down!! I have bought a lot of cars and for that young man to be that professional at what he does, blows my mind. now I have a new explorer a great payment and a dealership that's on my side. I will suggest anyone looking for a car to Reynolds ford More

Super Satisfied with our Deal. This was the third vehicle we have purchased from Reynolds Ford of Norman over the years. A pleasure to do business with competent business folks who This was the third vehicle we have purchased from Reynolds Ford of Norman over the years. A pleasure to do business with competent business folks who are down home friendly - always. More

Reynolds Ford of Norman I recently had a catastrophe with the vehicle that I have had for the last 7 years. I was not mentally prepared to purchase a new car and was put in I recently had a catastrophe with the vehicle that I have had for the last 7 years. I was not mentally prepared to purchase a new car and was put in a situation that I had no other choice. Reynolds Ford was the first and last dealership that I went to in order to find the car that I needed. I was so stressed about the whole situation that I was a little nervous about going in and feeling like I had to purchase a car today- Going to Reynolds and working with Trevor Davison, Jerry Pittman and Linda Hughes in finance was the best possible scenario for me! I felt like I was looking for a vehicle with family. They worked all day to find the perfect car and to get me the best financing that I could possibly have! Thank you so much to all of those who helped me through this process! I wish you all continued success. -Sarah More

Just what I wanted Went in looking for a used car and ended up with a new car for the same price! Salesman searched for just what I wanted and gave us a great deal. Als Went in looking for a used car and ended up with a new car for the same price! Salesman searched for just what I wanted and gave us a great deal. Also appreciated the no-pressure approach. We were given all the options and none of the pressure unlike some unpleasant experiences at other dealerships. This is my second car with Reynolds and I have been very satisfied with the service. More