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Confidence Ford of Norman - Service Center

Norman, OK

3.6
113 Reviews

113 Reviews of Confidence Ford of Norman - Service Center

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April 03, 2015

warranty work Tho the warranty work was minor it was met with friendliness and professional attitude. The work was performed cleanly and expediently. They have alwa More

by JL Parnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Beninger
Apr 08, 2015 -

Confidence Ford of Norman responded

We're glad that you were pleased with the level of service we provided. We take serving you very seriously. I'm glad our service team was able to meet and exceed your expectations. We look forward to serving you and your family in the future. Thank you for your continued support and business! Best Wishes - Mike Lang GM

April 01, 2015

Service Bryan always takes great care of us and our trucks! He is very friendly and listens to any concerns we have regarding our vehicles. I would definitely More

by DStovall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Beninger
Apr 03, 2015 -

Confidence Ford of Norman responded

Thank you for taking the time to write this review. Bryan is a huge asset to our team. He strives hard to provide our customers the level of service they expect and deserve. We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang - General Manager

April 01, 2015

Oil Change The online scheduling is easy. Service advisors are friendly. Frustrated that I heard that Ford has constant issues with the door sensors on the Edg More

by OKFordowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Dougherty
Apr 03, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you were pleased with the level of service the team was able to deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang - General Manager

March 26, 2015

Dealer of choice Reynolds of Norman has been my dealer of choice since 2000. I have had nothing but good experiences with all the departments of this dealership. The More

by mg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Dougherty
Mar 29, 2015 -

Confidence Ford of Norman responded

Thank you for taking the time to write this review. We appreciate you and your business very much. Mike Lang - General Manager

March 26, 2015

Great Customer Service A few Hiccups but overall they were Great, they honored a quote that was given to me over the Phone that someone wouldn't acknowledge they gave me. Th More

by Jabberja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Lamb Parts Department, Jeff Tullius, Rick Dougherty
Mar 29, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that we were able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Mike Lang - General Manager

March 04, 2015

Service to replace car battery and other routine service I bought my ford fusion 5 years ago with Reynolds Ford and have had the opportunity to bring my car in for service numerous times over those years. I More

by H. A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Beninger
Mar 07, 2015 -

Confidence Ford of Norman responded

Thank you for taking the time to write this review and for sharing your experience. Your feedback is very important to us. I'm glad you were pleased with the level of service that our service team was able to deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang - General Manager

March 04, 2015

Reynolds Ford Service is GREAT!! I live in OKC and pass 3 Ford dealerships on my way to Reynolds Ford. I found Reynolds Ford to be the most competent and service orientated Ford deale More

by RaptorRx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridgette Beavers, Bryan Beninger
Mar 07, 2015 -

Confidence Ford of Norman responded

Thank you for taking the time to write a review and for sharing your experience with us. We hope to see you again in the near future. Best Wishes - Mike Lang GM

Mar 07, 2015 -

Confidence Ford of Norman responded

Thank you for taking the time to write a review and for sharing your experience with us. We hope to see you again in the near future. Best Wishes - Mike Lang GM

March 01, 2015

Great Service! Mrs. Beavers was very professional and friendly! The oil change / tire rotation seemed to take a little longer than last time. The service is always More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridgette Beavers
Mar 03, 2015 -

Don responded

Your Welcome!

Mar 04, 2015 -

Confidence Ford of Norman responded

Don,thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you were pleased with the level of service that our team delivered. We appreciate you and your business very much and we look forward to servicing you again in the near future. Mike Lang - General Manager

February 21, 2015

Top-Notch Customer Service I am neve dis-satisfied when I come here...they always take care of my needs and are very thorough. I would definitely recommend Tammy for service su More

by jlupia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Barrett
Feb 25, 2015 -

Confidence Ford of Norman responded

Thank you for taking the time to write this review. Your feedback is very important to us. I'm glad you were pleased with the level of service our team was able to deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang- General Manager

February 18, 2015

Service Department I have been dealing with Tammy at Reynolds for almost three years now. She is very meticulous on how my truck is serviced because she knows that is w More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Barrett
Feb 22, 2015 -

Confidence Ford of Norman responded

Bill, thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you were pleased with the level of service our service Tammy and the department was able to deliver. We appreciate you and your business very much and we look forward to servicing you again in the near future. Mike Lang - General Manager