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Confidence Ford of Norman - Service Center

Norman, OK

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110 Reviews

110 Reviews of Confidence Ford of Norman - Service Center

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September 03, 2015

Reynold's new car sales and service. I have purchased some 4 or 5 new vehicles from Reynolds and always had them serviced there throughout the warranty period. I have never encountered a More

by piano tuner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Beninger
Sep 07, 2015 -

Confidence Ford of Norman responded

Thank you so much for your continued support and for looking to us for your vehicle purchases. We are very pleased to serve you. We take your business serious and we appreciate you and your business. We also appreciate the time you took to fill out this great review! We look forward to seeing you in the near future. Best Wishes Mike Lang- General Manager

August 14, 2015

Service They were timely, courteous, and spoke to me not at me. Good experience. Yes, I would have my mkz SERVICED THERE AGAIN. my temperature visual has c More

by MKZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Barrett
Aug 19, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you were pleased with the level of service our service department was able to deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang - General Manager

August 05, 2015

very good The service was quick and thorough. And very satisfactory. I always use Reynolds for the service of my vehicle. The employee's that I were very expe More

by John B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Barrett
Aug 10, 2015 -

Confidence Ford of Norman responded

John, thank you for taking the time to write a review and for your continued business. We take your serving you very seriously and strive hard to deliver the level of service you expect and deserve. I'm glad we didn't let you down! We hope to see you again in the near future. Best Wishes - Mike Lang GM

August 05, 2015

A lifelong Customer Service was performed super Fast and my Service Adviser "Bryan" was very knowledgeable and very Helpful !!!! These guys Rock !!!!!From the buying pro More

by Popeye442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Beninger
Aug 07, 2015 -

Confidence Ford of Norman responded

Thank you for taking the time to write this review and for sharing your experience. Your feedback is very important to us. We agree with you - Bryan is a huge asset to our team. He strives hard to provide our customers the level of service they expect and deserve. We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang - General Manager

July 29, 2015

Service of ford flex Work was performed well and vehicle delivered much quicker than I anticipated. Service Advisor was very helpful, and in fact was able to provide me wi More

by Depression Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Barrett
Aug 03, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you were pleased with the level of service our service department was able to deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang - General Manager

July 24, 2015

The service rep---Tammy---goes above and beyond to assist. This customer rep. for service is ALWAYS friendly and helpful when I take my pickup in for repair work. She goes the extra mile to assure customers a More

by lanaj1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Barrett
Jul 27, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you were pleased with the level of service that Tammy and our service team was able to deliver. We appreciate you and your continued business very much and we look forward to servicing you again in the near future. Mike Lang- General Manager

July 23, 2015

Good service The service is reasonably fast and efficient and fair. Perhaps a little too quick, focusing more on billable hours than actual service. They don't tr More

by normancarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Beninger
Aug 06, 2015 -

Confidence Ford of Norman responded

Thank you for taking the time to write us a review. We appreciate you and your business! Here at Reynolds we value our customers' time and we make every attempt to get people in and out as quickly as possible, during which we take extreme care of every vehicle we service. Please know we take great pride in our work and your business with us. If there are any concerns, please contact me directly. We are always striving for the best possible customer experience. Best, Ken Hines (405) 321-2844

July 21, 2015

Always the best We've been using Reynolds Ford for service for years. It doesn't matter whether I bring the vehicle in or my wife does, they treat each of us with res More

by Rangerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lang, Tammy Barrett, Bryan Beninger, Rick Dougherty, Nate Saltus, Joanne Defazio
Jul 24, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and for taking the time to write this review. Your feedback is important to us. I'm glad that have been able to meet and exceed your expectations each visit! We appreciate you and your continued business and we look forward to servicing you in the near future. Mike Lang - General Manager

July 09, 2015

Prompt Service Have done business with Reynold's for years. Bryan always does a good job for us in the service department. The work is promptly done and reasonably More

by rick5425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Beninger
Jul 13, 2015 -

Confidence Ford of Norman responded

Rick, thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you are always pleased with the level of service that Bryan and our service team deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang- General Manager

July 09, 2015

Service waa qick and problem handled well Typical transmission issues with focus. Seemed to have been mostly solved. Service was quick and courteous. Will use dealer again or minor services. More

by mike
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Barrett
Jul 13, 2015 -

Confidence Ford of Norman responded

Mike,thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad we met and exceeded your expectations! We appreciate you and your business very much and we look forward to servicing you in the near future. Best Wishes - Mike Lang General Manager

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