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Confidence Ford of Norman - Service Center

Norman, OK

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110 Reviews

110 Reviews of Confidence Ford of Norman - Service Center

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June 30, 2015

Service It was a nice experience. The waiting room was nice with a big TV and very comfortable chairs. The parts lady checked a part price for me. More

by okiemom38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of service writer's name.
Jul 02, 2015 -

Confidence Ford of Norman responded

We're so glad that you were pleased with the level of service we provided. Thank you for taking the time to fill out this review. Thank you for your business! We look forward to servicing you in the near future. Best Wishes - Mike Lang General Manager

June 30, 2015

Excellent customer care Every one at Reynolds Ford Service Dept. was professional and courtious. You could not ask for better service. Rick made sure we were happy with our e More

by Ali dog
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Hines, Rick Dougherty
Jul 02, 2015 -

Confidence Ford of Norman responded

Thank you for taking the time to write this review. Your feedback is very important to us. I'm glad you were pleased with the level of service that Rick and our team was able to deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang - General Manager

June 28, 2015

Very well satisfied. Always received the best care. Have purchased about 6 cars and received excellent service from there on all occasions. No one has attempted to sell me or say I needed something I di More

by do not wish to
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hines
Jul 01, 2015 -

Confidence Ford of Norman responded

Thank you for taking the time to write this review. Your feedback is very important to us. We appreciate you and your continued business very much. Mike Lang - General Manage

June 27, 2015

Pleasant all around. I felt like I was a VIP at their servic Bryan was extremely helpful and courteous through the whole experience. Extremely grateful!! I will definitely be returning here for maintenance of my More

by Mom4awesome kids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Beninger
Jul 01, 2015 -

Confidence Ford of Norman responded

Thank you for taking the time to write this review. Your feedback is very important to us. We are glad to hear that Bryan was able to help you! We appreciate you and your business very much. Mike Lang - General Manager

June 26, 2015

Oil & filter change Short wait and ready to go. Good and improved service and waiting area. Access to any facility needed. Time passed quickly with entertainment avail More

by wodahs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Barrett, Bryan Beninger, Rick Dougherty
Jul 01, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad we met and exceeded your expectations! We appreciate you and your business very much and we look forward to servicing you in the near future. Best Wishes - Mike Lang General Manager

June 23, 2015

My Superduty Ready when promised. Everything asked for accomplished. All questions answered and or explained. The remodeled service entrance is clean, neat and ser More

by Charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Dougherty
Jun 25, 2015 -

Confidence Ford of Norman responded

Charlie, thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Mike Lang - General Manager

June 15, 2015

Service department I purchased my car from Reynolds and have all the service done at Reynolds and are also treated with the up most curtesy. I highly recommend Reynolds More

by Health100
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, she normally works at Mazda
Jun 18, 2015 -

Confidence Ford of Norman responded

Thank you for taking the time to write this review. Your feedback is very important to us. I'm glad you are pleased with the level of service our team delivers. We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang - General Manager

June 06, 2015

great customer service I have taken all my cars Reynolds ford of norman and Rick and his team has always took great care of me and my cars More

by blewis1774
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Dougherty
Jun 09, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you were pleased with the level of service that Rick and our service team was able to deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang - General Manager

May 28, 2015

excellent I am always treated with respect and a fair estimate, I believe. This is why I stay with Reynolds Ford in Norman. I have been with Reynolds Ford for More

by Karol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Barrett
Jun 01, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review, also thank you for your continued support. Your feedback is very important to us. We appreciate you and your business very much. We look forward to seeing you in the near future! Mike Lang - General Manager

May 27, 2015

Oil Change and tire rotation (The Works) in 45 minutes! Not only did I get my oil changed and my tires rotated, it was free because of points I had from previous work done. I had forgotten about the points, More

by Bob in Norman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Dougherty
Jun 01, 2015 -

Confidence Ford of Norman responded

Bob,thank you for taking the time to write this review and for sharing your experience. Your feedback is very important to us. I'm glad you were pleased with the level of service that our service team was able to deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang - General Manager

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