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Confidence Ford of Norman - Service Center

Norman, OK

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110 Reviews

110 Reviews of Confidence Ford of Norman - Service Center

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April 11, 2015

Plugs and aoil change My truck ran great, and the staff was very kind and friendly, sure is great to do business with a great group of people, really makes a good start to More

by wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Dougherty
Apr 14, 2015 -

Confidence Ford of Norman responded

Wendy, thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you were pleased with the level of service our service department was able to deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang- General Manager

April 10, 2015

Routine service, front brake lining & repair button for Trac Service experiece with Reynolds Ford very pleasant. The Service person kept me informed of the timely progress while I waited in a comfortable lounge More

by Lincoln Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Barrett
Apr 14, 2015 -

Confidence Ford of Norman responded

We are so glad that you were pleased with the level of service we provided. We take serving you very seriously. I'm glad our service team was able to meet and exceed your expectations. We look forward to serving you and your family in the future. Thank you for your continued support and business! Best Wishes - Mike Lang GM

April 09, 2015

Safety Recall I was not having an issue, and I don't know the quality of the work because I can not see what happened below the surface, I assume it was good. I ca More

by Ronald
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy Barrett
Apr 12, 2015 -

Confidence Ford of Norman responded

Ronald, thank you for taking the time to write this review. Your feedback is very important to us. We know your time is valuable. We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang - General Manager

April 09, 2015

Awesome experience The overall experience at Reynolds is easy, convenient and quick. We use Reynolds for everything The convenience of having a rental right onsite was More

by Okcsaints
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridgette Beavers
Apr 14, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Mike Lang - General Manager

April 07, 2015

service good job, no pressure they were very helpful, did not try to sell anything I didn't need. If I were to buy again I would buy from Reynolds ford. More

by car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Dougherty
Apr 09, 2015 -

Confidence Ford of Norman responded

Thank you for taking the time to write this review and for sharing your experience with us. We take your business very seriously and strive hard to deliver the level of service you expect and deserve. I'm glad we didn't let you down! We hope to see you again in the near future. Best Wishes - Mike Lang GM

April 06, 2015

People friendly Great place to take any vehicle, I have taken other vehicles other than Ford products to this service dept and they are knowledgable on those models More

by cincykid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Beninger, Rick Dougherty
Apr 08, 2015 -

Confidence Ford of Norman responded

Thank you for taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Mike Lang - General Manager

April 03, 2015

warranty work Tho the warranty work was minor it was met with friendliness and professional attitude. The work was performed cleanly and expediently. They have alwa More

by JL Parnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Beninger
Apr 08, 2015 -

Confidence Ford of Norman responded

We're glad that you were pleased with the level of service we provided. We take serving you very seriously. I'm glad our service team was able to meet and exceed your expectations. We look forward to serving you and your family in the future. Thank you for your continued support and business! Best Wishes - Mike Lang GM

April 03, 2015

Good service Overall experience was excellent. Have been doing bussiness for years and will be back. Everyone was courteous and very helpful. Rick was very help More

by lehayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Dougherty
Apr 07, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you were pleased with the level of service that Rick and our service team was able to deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang - General Manager

April 01, 2015

Oil Change The online scheduling is easy. Service advisors are friendly. Frustrated that I heard that Ford has constant issues with the door sensors on the Edg More

by OKFordowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Dougherty
Apr 03, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you were pleased with the level of service the team was able to deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang - General Manager

April 01, 2015

Service Bryan always takes great care of us and our trucks! He is very friendly and listens to any concerns we have regarding our vehicles. I would definitely More

by DStovall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Beninger
Apr 03, 2015 -

Confidence Ford of Norman responded

Thank you for taking the time to write this review. Bryan is a huge asset to our team. He strives hard to provide our customers the level of service they expect and deserve. We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang - General Manager