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Conklin GMC Hutchinson

Hutchinson, KS

Overview
Reviews
4.6
167 Reviews
Call Dealership (620) 662-4467

1400 E 11th Ave

Hutchinson, KS

67501

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Showing 167 reviews

June 05, 2026

The work performed on my truck was too notch and I’d prefer Conklin to anyone More

by danwishon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Lawson
Report | Print
Jun 05, 2026 -

Conklin GMC Hutchinson responded

Thank you for taking the time to give us feedback, Dan! We'll let our team know of your appreciation. We strive to provide the highest quality service to our customers, and we genuinely appreciate your business. -Jody Pendergrass, Service and Parts Director Conklin Buick GMC Hutchinson

June 02, 2026

The fact that we bought a #Warranty that covered everything except for normal wear and tear and then be charged $250 for them to plug in a cable instead of 108. More

by joetech6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chico Lopez
Report | Print
Jun 02, 2026 -

Conklin GMC Hutchinson responded

We appreciate you writing to us Joe, and we take our reputation & feedback seriously. I would like to discuss the details with you; at your convenience, I can be reached at 620-662-4467 . I look forward to speaking with you. -Jody Pendergrass, Service and Parts Director Conklin Automotive Hutchinson

May 29, 2026

The people are always so kind! Ty Chico and Ben for taking care of my car! More

by tulip7262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ketchem, Chico Lopez
Report | Print
Jun 01, 2026 -

Conklin GMC Hutchinson responded

Thank you for the five-star rating and review! We appreciate you taking time out of your day to let us know how we’re doing, and we’re thrilled to hear that Chico, Ben and the team offered you a phenomenal experience! We sincerely appreciate your business. -Jody Pendergrass, Service and Parts Director Conklin Buick GMC Hutchinson

May 26, 2026

I was happy with the work requested especially when I went to retrieve my vehicle it was clean and had been thru the wash. Good job! More

by aljankroekerAl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chico Lopez
Report | Print
May 26, 2026 -

Conklin GMC Hutchinson responded

Thank you for the fantastic rating and review! We’re extremely grateful for the opportunity to serve you and delighted we were able to provide you with excellent service while you were in. We wish you safe travel and we look forward to your next visit! -Jody Pendergrass, Service and Parts Director Conklin Buick GMC Hutchinson

May 25, 2026

Service was fast and the 2 gentleman who waited on me were great! They answered all my questions I had on my recalls. More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Lawson
Report | Print
May 26, 2026 -

Conklin GMC Hutchinson responded

Thank you for the fantastic review, Sandy! We take recalls very seriously, and we do our best to make addressing the recalls as convenient and as quickly as possible. It’s been a pleasure serving you and we look forward to having you as one of our valued customers for many more years to come. -Jody Pendergrass, Service and Parts Director Conklin Automotive Hutchinson

May 20, 2026

We had a really good salesman. Explained everything tht we needed to know. Our finance officer explained what we needed to know. Our salesman and finance officer did a really good More

by haroldwenzlick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody True
Report | Print
May 20, 2026 -

Conklin GMC Hutchinson responded

Wow, we are so pleased to hear about the great experience you had at our dealership, Harold! It was an immense pleasure working with you to help find your perfect vehicle. Please don’t hesitate to give us a call with any questions or concerns you might have. We'll see you next time! -Casey Bramlett, General Manager Conklin Buick GMC Hutchinson

May 20, 2026

Good service except that the past two times I have not received a call that my vehicle was ready. More

by megancsmith1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Lawson, Chico Lopez
Report | Print
May 20, 2026 -

Conklin GMC Hutchinson responded

We appreciate you taking the time to share your recent service experience at Conklin Buick GMC, Megan. As a valued customer, your comments allow us to evaluate and improve our customer service processes. I sincerely apologize we dropped the ball with our communication. If you feel the need to reach out further, I would be happy to address your concerns at 620-662-4467. Thank you for trusting us to care for one of your largest investments. We look forward to continuing to take care of you for many years to come. -Jody Pendergrass, Service and Parts Director Conklin Buick GMC Hutchinson

May 14, 2026

Everyone was very nice and efficient, from the call to make the appointment to the service. More

by Brad
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Dinwiddie, Chico Lopez
Report | Print
May 15, 2026 -

Conklin GMC Hutchinson responded

We appreciate you taking the time to share your experience, Brad! We’re very grateful to you for your recommendation and look forward to serving you again in the future! -Jody Pendergrass, Service and Parts Director Conklin Automotive Hutchinson

May 12, 2026

I like it very well but today my vehicle wasn't washed after service as they usually do and l greatly appreciate. More

by bchoryna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chico Lopez
Report | Print
May 13, 2026 -

Conklin GMC Hutchinson responded

We appreciate you taking time out to give your feedback, and we apologize for missing your car wash. Please feel free to stop by at your convenience and we will take care of that for you. As a valued customer, your comments allow us to evaluate and improve our customer service processes. Thank you for trusting us to care for one of your largest investments. We look forward to taking care of you and your family for many years to come. -Jody Pendergrass, Service and Parts Director Conklin Automotive Hutchinson

May 05, 2026

We choose Conklin due to past experience. The car we purchased had several mechanical issues within a month. Our biggest issue is that the car had been owned by a smoker. The smell was disgui More

by jstockton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shawn Teichmann
Report | Print
May 05, 2026 -

Conklin GMC Hutchinson responded

We always appreciate feedback from customers, and we are so sorry to hear you had a negative experience with us. We never want our customers to feel like we aren't providing them with the absolute best customer service they’ve ever had. I sent you a follow-up email to let you know we are happy to rectify the situation. If you'd like to discuss this in detail, I would be happy to speak with you at 620-662-4467. Again, I offer my sincerest apologies and look forward to speaking with you. -Casey Bramlett, General Manager Conklin Automotive Hutchinson

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