Conklin Toyota Salina
Salina, KS
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I took my truck in to have the A/C fixed. Our small town mechanic is excellent and has 50 years of experience. He worked on it twice, ran UV die through the engine, replaced a plug and the ai Our small town mechanic is excellent and has 50 years of experience. He worked on it twice, ran UV die through the engine, replaced a plug and the air filters but it was still loosing Freon. He isolated the problem to a Freon leak in the dash and told me I would need to take it to the dealership for the repair but to tell them to focus on that. I took it to the dealership but when I told her that, she told me that was “rare”, that they’d run dye through the engine and they’d find the leak. I told her John was an excellent mechanic, he’d done that already but she insisted they would find the leak. She called later that day to say they found an O-ring leaking. They replaced it and refilled the Freon. It cost me $334, $100 higher than the original estimate! She said it was because they had to refill the Freon. My mechanic did that twice, replaced the air filters and the plug and his two bills totaled a little less than that, haha. She said it would’ve cost me a lot more if they would’ve torn into the dashboard. Actually it might’ve saved me money because within two days…the Freon was gone again. Wish she would’ve listened to me and not been quite so arrogant about what my mechanic had to say. More
I took it in for my second oil change, first at this location. It is dripping underneath. Didn’t realize for a couple weeks, drove states away for vacation. location. It is dripping underneath. Didn’t realize for a couple weeks, drove states away for vacation. More
The staff at Conklin were outstanding. From the phone scheduling, door greeter, Pam Severson to the maintenance staff, everyone was top grade! Courteous, knowledgeable, helpful and friendl From the phone scheduling, door greeter, Pam Severson to the maintenance staff, everyone was top grade! Courteous, knowledgeable, helpful and friendly. More
The service experience was excellent. The customer service representative was very pleasant and knowledgeable. The only negative comment was when I arrived many cars were present. Two The customer service representative was very pleasant and knowledgeable. The only negative comment was when I arrived many cars were present. Two lines existed and I both building s had service signs. I was not certain whichline to ente More
Have had my car serviced here since I bought it here in 2022. Love my car. They take good care of it and me. I can get appointments timely. And when I arrive I receive the needed services in a speedy m 2022. Love my car. They take good care of it and me. I can get appointments timely. And when I arrive I receive the needed services in a speedy manner. Service dept is very friendly and helpful. Building and grounds are always clean. Restroom and snack area are always clean and well stocked. I'll keep going the 40 miles to have my car serviced there. More
I was met at the service entry bay with a smile as I arrived on time for replacing the front brakes. I enjoyed the complimentary Starbucks coffee while I waited. The total came to the exact price quot arrived on time for replacing the front brakes. I enjoyed the complimentary Starbucks coffee while I waited. The total came to the exact price quoted even after checking the rear brakes which were deemed good for a long time. The car wash was excellent & very much appreciated. Thanks so much for the great service! More

