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Conklin Toyota Salina

Salina, KS

Overview
Reviews
4.5
717 Reviews
Call Dealership (888) 359-0406

2700 S 9th St

Salina, KS

67401

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Showing 717 reviews

July 10, 2026

It was easy to get our car in for service. As for the Rental it was dirty and very smelly. More

by kroberts10.14.23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevette, Chuck Jones, Lacy Laffitte
Report | Print
Jul 10, 2026 -

Conklin Toyota Salina responded

We appreciate you taking the time to share your recent service experience at Conklin Toyota. As a valued customer, your comments allow us to evaluate and improve our customer service processes. Thank you for trusting us to care for one of your largest investments. We look forward to taking care of you for many years to come. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

July 09, 2026

$300 for a key fob? Bullet xxxx! Go back to keys! Fob are a pain in the xxx! More

by contech577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lacy Laffitte
Report | Print
Jul 09, 2026 -

Conklin Toyota Salina responded

Thank you so much for your feedback, we do appreciate it. We strive to provide all our customers with world-class experience and apologize you were let down. Key fobs are expensive because they are essentially small, encrypted computers with complex technology. When replacing them, it requires advanced hardware and specialized diagnostic software that's needed to sync the key fob to your vehicle's immobilizer. This is how they are making vehicles today. Should you wish to reach out further, I would be happy to discuss it in detail. We appreciate your business and understanding. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina, 785-825-8271

July 05, 2026

I took it in for my second oil change, first at this location. It is dripping underneath. Didn’t realize for a couple weeks, drove states away for vacation. More

by Denisezink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lacy Laffitte
Report | Print
Jul 06, 2026 -

Conklin Toyota Salina responded

We appreciate you writing to us Denise, and we take our reputation & feedback seriously. We would like to discuss the details with you as soon as possible. At your convenience, I can be reached at, 785-825-8271. I look forward to speaking with you. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

July 05, 2026

The gentleman in the Body Shop took a horrible situation and made my life less stressful. They did a great job!!! More

by gmajjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andlee Phengphachanh
Report | Print
Jul 06, 2026 -

Conklin Toyota Salina responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please don’t hesitate to stop by or give us a call with any questions or concerns you might have. We genuinely thank you for your business and we look forward to serving you again in the future! -Gerard Smith, General Manager Conklin Toyota Salina

July 04, 2026

The staff at Conklin were outstanding. From the phone scheduling, door greeter, Pam Severson to the maintenance staff, everyone was top grade! Courteous, knowledgeable, helpful and friendl More

by Stagemomof3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Severson was top notch., Chuck Jones
Report | Print
Jul 06, 2026 -

Conklin Toyota Salina responded

WOW, what a fantastic review! Thank you so much for your public praise! We are fortunate to have team members who are truly committed to serving every customer with the utmost respect & professionalism, every time. We look forward to seeing you again in the future! -Gerard Smith, General Manager Conklin Toyota Salina

July 04, 2026

The service experience was excellent. The customer service representative was very pleasant and knowledgeable. The only negative comment was when I arrived many cars were present. Two More

by Byron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
These employees were not who I encountered
Report | Print
Jul 06, 2026 -

Conklin Toyota Salina responded

We appreciate you taking the time to share your recent service experience at Conklin Toyota, Byron. As a valued customer, your comments allow us to evaluate and improve our customer service processes. Thank you for trusting us to care for one of your largest investments. We look forward to taking care of you and your family for many years to come. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

July 03, 2026

Have had my car serviced here since I bought it here in 2022. Love my car. They take good care of it and me. I can get appointments timely. And when I arrive I receive the needed services in a speedy m More

by daysofyore55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
Report | Print
Jul 06, 2026 -

Conklin Toyota Salina responded

Thank you for your very kind review! We aim to build long-term relationships with our customers, making them feel appreciated and like part of the Conklin Automotive family. We sincerely thank you for your continued business and we look forward to seeing you again next time! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

July 02, 2026

The staff in the service department department were friendly and knowledgeable. The process was easy and efficient. More

by smhamilton5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
Report | Print
Jul 06, 2026 -

Conklin Toyota Salina responded

Thank you for taking the time to give us feedback! We'll let our team know of your appreciation. We strive to provide the highest quality service to our customers, and we genuinely appreciate your business.-Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

June 28, 2026

I was met at the service entry bay with a smile as I arrived on time for replacing the front brakes. I enjoyed the complimentary Starbucks coffee while I waited. The total came to the exact price quot More

by cdbusy57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
Report | Print
Jun 29, 2026 -

Conklin Toyota Salina responded

We are so overjoyed to hear about the great experience you had at our dealership! Customer service is always at the heart of each interaction our team has. We sincerely appreciate your business and will be standing ready to help meet your automotive needs throughout the future. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

June 21, 2026

They have improved the time that it took for the general service. Last time, it was over 2 hours, this time was reasonable. More

by dajspear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
Report | Print
Jun 22, 2026 -

Conklin Toyota Salina responded

Exceptional customer service is what Conklin Toyota strives to provide our customers with each time they visit. Thank you for taking the time to let us know how we did and for being a part of the Conklin Automotive family. We look forward to your next visit! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

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