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Conklin Toyota Salina

Salina, KS

4.5
715 Reviews

2700 S 9th St

Salina, KS

67401

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Showing 715 reviews

July 05, 2026

I took it in for my second oil change, first at this location. It is dripping underneath. Didn’t realize for a couple weeks, drove states away for vacation. More

by Denisezink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lacy Laffitte
Jul 06, 2026 -

Conklin Toyota Salina responded

We appreciate you writing to us Denise, and we take our reputation & feedback seriously. We would like to discuss the details with you as soon as possible. At your convenience, I can be reached at, 785-825-8271. I look forward to speaking with you. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

July 05, 2026

The gentleman in the Body Shop took a horrible situation and made my life less stressful. They did a great job!!! More

by gmajjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andlee Phengphachanh
Jul 06, 2026 -

Conklin Toyota Salina responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please don’t hesitate to stop by or give us a call with any questions or concerns you might have. We genuinely thank you for your business and we look forward to serving you again in the future! -Gerard Smith, General Manager Conklin Toyota Salina

July 04, 2026

The staff at Conklin were outstanding. From the phone scheduling, door greeter, Pam Severson to the maintenance staff, everyone was top grade! Courteous, knowledgeable, helpful and friendl More

by Stagemomof3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Severson was top notch., Chuck Jones
Jul 06, 2026 -

Conklin Toyota Salina responded

WOW, what a fantastic review! Thank you so much for your public praise! We are fortunate to have team members who are truly committed to serving every customer with the utmost respect & professionalism, every time. We look forward to seeing you again in the future! -Gerard Smith, General Manager Conklin Toyota Salina

July 04, 2026

The service experience was excellent. The customer service representative was very pleasant and knowledgeable. The only negative comment was when I arrived many cars were present. Two More

by Byron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
These employees were not who I encountered
Jul 06, 2026 -

Conklin Toyota Salina responded

We appreciate you taking the time to share your recent service experience at Conklin Toyota, Byron. As a valued customer, your comments allow us to evaluate and improve our customer service processes. Thank you for trusting us to care for one of your largest investments. We look forward to taking care of you and your family for many years to come. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

July 03, 2026

Have had my car serviced here since I bought it here in 2022. Love my car. They take good care of it and me. I can get appointments timely. And when I arrive I receive the needed services in a speedy m More

by daysofyore55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
Jul 06, 2026 -

Conklin Toyota Salina responded

Thank you for your very kind review! We aim to build long-term relationships with our customers, making them feel appreciated and like part of the Conklin Automotive family. We sincerely thank you for your continued business and we look forward to seeing you again next time! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

July 02, 2026

The staff in the service department department were friendly and knowledgeable. The process was easy and efficient. More

by smhamilton5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
Jul 06, 2026 -

Conklin Toyota Salina responded

Thank you for taking the time to give us feedback! We'll let our team know of your appreciation. We strive to provide the highest quality service to our customers, and we genuinely appreciate your business.-Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

June 28, 2026

I was met at the service entry bay with a smile as I arrived on time for replacing the front brakes. I enjoyed the complimentary Starbucks coffee while I waited. The total came to the exact price quot More

by cdbusy57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
Jun 29, 2026 -

Conklin Toyota Salina responded

We are so overjoyed to hear about the great experience you had at our dealership! Customer service is always at the heart of each interaction our team has. We sincerely appreciate your business and will be standing ready to help meet your automotive needs throughout the future. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

June 21, 2026

They have improved the time that it took for the general service. Last time, it was over 2 hours, this time was reasonable. More

by dajspear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
Jun 22, 2026 -

Conklin Toyota Salina responded

Exceptional customer service is what Conklin Toyota strives to provide our customers with each time they visit. Thank you for taking the time to let us know how we did and for being a part of the Conklin Automotive family. We look forward to your next visit! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

June 21, 2026

We were traveling through Salina on a long road trip but our car was damaged badly due to a minor accident. Luckily, we were able to get our car to them and they were able to get the major repairs done in More

by The Roebkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We mostly dealt with Lacey face to face. We also appreciated the people that worked on our car, but we did not meet them. , Chuck Jones, Lacy Laffitte
Jun 22, 2026 -

Conklin Toyota Salina responded

Thank you so much for reviewing us! We take pride in going above and beyond to ensure our customers experience 5-star service and care! We’re delighted to hear that we were able to help you get back on the road quickly and safely, and appreciate you trusting our Toyota team! Travel safely and don’t ever hesitate to call if you’re over this way again and in need of automotive care. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

June 18, 2026

Good service, the attendant pretty friendly and thoroughly checked everything and ask to authorize repair/ replacement. More

by Israel Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kam Xaysongkham, Lacy Laffitte
Jun 18, 2026 -

Conklin Toyota Salina responded

Thank you for your very kind review, Israel! We’re grateful to you for your confidence in us, in taking great care of one of your largest investments. We sincerely appreciate your business, and we look forward to having you as one of our valued customers for many more years to come! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

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