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Conklin Toyota Salina

Salina, KS

4.5
696 Reviews

2700 S 9th St

Salina, KS

67401

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Showing 696 reviews

May 31, 2026

Just an oil change. Go there on time and the service didn’t start take that kind the faculty is always spotless. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
Jun 01, 2026 -

Conklin Toyota Salina responded

We appreciate you taking time out to rate and review us, Jim! Our satisfied customers provide the best advertisement we could ask for. We genuinely thank you for your business and we hope you felt like part of the family during your visit. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

May 29, 2026

Service was outstanding we got in quickly and the wait was short. I hope to use this dealership more in the future More

by Jndwilkerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
May 29, 2026 -

Conklin Toyota Salina responded

Thank you for your very kind review! We’re grateful to you for your confidence in us, in taking great care of one of your largest investments. We sincerely appreciate your business, and we look forward to having you as one of our valued customers for many more years to come! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

May 29, 2026

I was originally quoted 560 for my maintenance on my car. I ended up paying 812.0 which I was not expecting it to be that much. And then they also told me it would take 5 hours to do the transmission flush, More

by allenbrooke32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lacy Laffitte
May 29, 2026 -

Conklin Toyota Salina responded

We sincerely apologize that you had a bad experience while you were here, Allen. This isn't the experience we've designed for our guests, and I would like to visit with you further. At your convenience, please contact me at, 785-825-8271. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

May 28, 2026

Excellent, and efficient service, with utmost curtsy, attention and professionalism. I’d give 100/100 with no hesitation whatsoever. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
May 28, 2026 -

Conklin Toyota Salina responded

Thank you for taking the time to give us feedback, Sam! We'll let our team know of your appreciation. We strive to provide the highest quality service to our customers, and we genuinely appreciate your business. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

May 22, 2026

Had a 8 am appointment to fix my car. Was told it would be 2 and half hours to repair. Did not receive my car until almost 3 pm. I was told after 4 hours screws needed to install part More

by atasbecky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lacy Laffitte
May 22, 2026 -

Conklin Toyota Salina responded

We always appreciate feedback from customers and we are so sorry to hear you had a negative experience with us. We never want our customers to feel like we aren't providing them with the absolute best customer service they’ve ever had. If you would please call me at, 785-825-8271, I’d like to discuss this with you further. Again, I offer my sincerest apologies and look forward to speaking with you. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

May 15, 2026

Always happy and satisfied with customer service and being able to get the vehicle in quickly. Thanks! More

by melden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Jones, Lacy Laffitte
May 18, 2026 -

Conklin Toyota Salina responded

Thank you for your very kind review, Melden! We aim to build long-term relationships with our customers, making them feel appreciated and like part of the Conklin Automotive family. We sincerely thank you for your continued business and we look forward to seeing you again next time! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

May 09, 2026

Friendly and professional service. They always take their time to make sure of the issues and specific work getting done by the dealership. Thanks again More

by dramirez013179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Jones, Lacy Laffitte
May 11, 2026 -

Conklin Toyota Salina responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please don’t hesitate to stop by or give us a call with any questions or concerns you might have. We genuinely thank you for your business and we look forward to serving you again in the future! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

May 09, 2026

First, please change my name on your texts. My name is not Vola, it is Lola. Customer service reps were great. I appreciate their thorough service and courtesy. More

by Lola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Manwaring
May 11, 2026 -

Conklin Toyota Salina responded

We appreciate your feedback, Lola! Our aim is to make sure every customer’s experience is a pleasant and happy one - and we are always thrilled to hear that we've delivered. I do apologize we had your name in the system incorrectly. We've since corrected the error, so it will read correctly from now on. We sincerely appreciate your business and look forward to your next visit. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

May 08, 2026

Very pleasant on the phone when I call in. We are not thrilled with our car but the salesman was great and the service folks are very friendly. More

by gechterml
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
May 11, 2026 -

Conklin Toyota Salina responded

Thank you for reviewing us, we're pleased to hear our staff are pleasant and friendly! As a valued customer, your comments allow us to evaluate and improve our customer service processes. We are sorry to hear you're not thrilled with your car. It would be my pleasure to speak with you further regarding the matter, so we can address any issues that need addressing. At your convenience, please contact me at 785-825-8271, where I look forward to speaking with you. -Gerard Smith, General Manager Conklin Toyota Salina

May 06, 2026

Excellent service on my 2015 Toyota Camry and 2019 Toyota Highlander. Worth the trip from McPherson to Salina. They are friendly and provide detailed explanations of work performed. Although I’m not in th More

by knye242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
May 06, 2026 -

Conklin Toyota Salina responded

WOW, what a fantastic review! Thank you so much for your public praise! We are fortunate to have team members who are truly committed to serving every customer with the utmost respect & professionalism, every time. We look forward to seeing you again in the future! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

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