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Conklin Toyota Salina

Salina, KS

4.6
685 Reviews

2700 S 9th St

Salina, KS

67401

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Showing 685 reviews

April 21, 2026

The Conklin body shop crew took great care of us. They communicated well and explained the potential pitfalls as well as the process to restore our vehicle. They made it easy for us! More

by brentm_88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andlee Phengphachanh
Apr 21, 2026 -

Conklin Toyota Salina responded

Thank you for your very kind review, Brent! We’re grateful to you for your confidence in us, in taking great care of one of your largest investments. We sincerely appreciate your business, and we look forward to having you as one of our valued customers for many more years to come! -Gerard Smith, General Manager Conklin Toyota Salina

April 20, 2026

Got my car aligned and an oil change done in about an hour and a half. and did a thorough inspection to make sure there were no other issues that I needed to worry about 10 out of 10 will be going back a More

by James T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Jones, Lacy Laffitte
Apr 20, 2026 -

Conklin Toyota Salina responded

We appreciate you taking the time to rate and review us! Our service team is working hard every day to ensure our customers are served with the highest quality of customer care, and your feedback helps make that happen. We sincerely appreciate your business, James, and look forward to your next visit. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

April 18, 2026

This dealerships service center is 100% . Alex was great at what he does accepting customer. The tex was good at what he's supposed to look for. Thank you Salina Conklins Cars. More

by Mike Christopher
Recommend Dealer
Yes
Employees Worked With
Alex for Toyota service department.
Apr 20, 2026 -

Conklin Toyota Salina responded

We sincerely appreciate you taking the time to review us and we’re ecstatic to hear Alex provided you with 5-star service! If there is anything else we can do to help meet your automotive needs we’re just a phone call away. We appreciate your continued business, Mike, and look forward to your next visit! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

April 18, 2026

Very thorough and take pride in what they do. Always happy with their service and professionalism! More

by Joemanwaring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Lopez, Chuck Jones, Lacy Laffitte
Apr 20, 2026 -

Conklin Toyota Salina responded

Thank you for the excellent review! We’re extremely thankful that you gave us the opportunity to serve you and elated we were able to provide you with excellent service while you were in. We wish you the safest of travels until we see you again! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

April 17, 2026

I brought my vehicle in for an oil change and when my vehicle was inspected they discovered I needed a battery change. However when they called to ask about replacing it, the lady on the phone told me More

by blacy11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lacy Laffitte
Apr 20, 2026 -

Conklin Toyota Salina responded

We always appreciate feedback from customers, and we are sorry to hear that there was a miscommunication about the price of the battery and your final bill. We never want our customers to feel like we aren't providing them with the absolute best customer service they’ve ever had. I would be happy to personally address your concerns and be reached at 785-825-8271 I look forward to speaking with you. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

April 17, 2026

They are always Friendly and fast. Quick to get an appointment, love the use of a “loner car” and car wash. More

by dccz1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
Apr 17, 2026 -

Conklin Toyota Salina responded

Thank you for your very kind review! We aim to build long-term relationships with our customers, making them feel appreciated and like part of the Conklin Automotive family. We sincerely thank you for your continued business and we look forward to seeing you again next time! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

April 15, 2026

This was my first visit to the dealership. Alex Manwaring was my Service Consultant. My Toyota Tundra needed its first service. I was in and out under an hour. Great overall experience! Thank More

by markwjones0330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Manwaring
Apr 15, 2026 -

Conklin Toyota Salina responded

Welcome to Conklin Toyota Service, Mark! We appreciate you taking time out of your day to let us know how we’re doing, and we’re thrilled to hear that Alex and the team offered you a phenomenal experience! We sincerely appreciate your business and look forward to seeing you again next time.-Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

April 14, 2026

Was met promptly in the service bay and filled out paperwork, and service was completed in an appropriate amount of time. More

by serpent747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Jones, Lacy Laffitte
Apr 15, 2026 -

Conklin Toyota Salina responded

We are so overjoyed to hear about the great experience you had at our dealership! Customer service is always at the heart of each interaction our team has. We sincerely appreciate your business and will be standing ready to help meet your automotive needs throughout the future. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

April 14, 2026

I am disappointed that my husband had to pay $180 yesterday for a Toyota update. It seems that if Toyota is going to require an update, it should be complementary. Also, just the time that it takes f More

by djmkminneman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lacy Laffitte
Apr 14, 2026 -

Conklin Toyota Salina responded

We always appreciate feedback from our customers and we are sorry to hear you had a negative experience. We aim to provide top-notch service at Conklin, and we value your business. I would be happy to discuss this with you and personally address your concerns. At your convenience I can be reached at 785-825-8271. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

April 12, 2026

Service Department was not prepared to handle recall repair on my vehicle. The recall repair was discussed while scheduling my routine service appointment. More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
Apr 13, 2026 -

Conklin Toyota Salina responded

We sincerely apologize that you had a bad experience while you were here, JS. I would like to discuss the details with you to find out exactly what happened, so we can improve our services in the future. At your convenience, I can be reached at 785-825-8271. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

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