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Conklin Toyota Salina

Salina, KS

4.6
584 Reviews

2700 S 9th St

Salina, KS

67401

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Showing 584 reviews

October 24, 2025

We have come here for 2 years now for service but after a recent incident in their shop where a tire was damaged beyond repair and then it was on me to pay for a new one. Super disappointing. We were literal More

by Millie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Jones, Lacy Laffitte
October 21, 2025

Good service completed and provided ride to work. It was much appreciated and made it easy. More

by Cbudke67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Jones, Lacy Laffitte
Oct 23, 2025 -

Conklin Toyota Salina responded

Thank you for taking the time to leave us this excellent 5-star review! We are overjoyed that our team could be of such great assistance to you and provide you with top-notch experience! We look forward to continuing to serve you and your future automotive needs, and we wish you the safest of travel until we see you again. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

October 21, 2025

I went in for a 5000 mile maintenance for my 2025 4runner. Was told that the oil cost is not covered because Toyota recommends it’s at 10,000 miles. They did, however, rotate the tires and top off th More

by lrhinearnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Jones, Lacy Laffitte
Oct 23, 2025 -

Conklin Toyota Salina responded

We sincerely apologize that you had a bad experience while you were here. This isn't the experience we've designed for our guests, and I would like to visit with you further. At your convenience, please contact me at, 785-825-8271. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

October 19, 2025

Everyone that I have dealt with are excellent representatives of the dealership!! Scott, Ronda, Javi and Todd have always been helpful, friendly and professional!!! Give them all a pay raise!!! More

by gmovrstreet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin…..mechanic……5 stars , Gerard Smith, Ronda Crist, Scott Johnson, Javi Almaguer, Todd Hopkins, Andlee Phengphachanh
Oct 23, 2025 -

Conklin Toyota Salina responded

WOW, what a fantastic review! Thank you so much for your public praise! We are fortunate to have team members who are truly committed to serving every customer with the utmost respect & professionalism, every time. We look forward to seeing you again in the future! -Gerard Smith, General Manager Conklin Toyota Salina

October 14, 2025

They were polite, fast and I had great service. I will definitely be back to have them service my car again. More

by director
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Albarado
Oct 14, 2025 -

director responded

Yes, this is Joni Regnier.

Oct 15, 2025 -

Conklin Toyota Salina responded

Thank you for taking the time to give us feedback, Joni! We'll let our team know of your appreciation. We strive to provide the highest quality service to our customers, and we genuinely appreciate your business. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

October 14, 2025

New Tundra SR5, passenger mirror cap came off in wash, two different times. Conklin says not a warranty issue??? Brand new Tundra, little over 2 months old & lt has a defective mirror. Absolutely a war More

by jfranklins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lacy Laffitte
Oct 15, 2025 -

Conklin Toyota Salina responded

We are concerned to see your experience with us wasn't satisfactory. We aim to provide top-notch service at Conklin, and we value your business. I would like to discuss the details with you and personally address your concerns. At your convenience, please contact me at, 785-825-8271, where I look forward to speaking with you. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

October 14, 2025

I recently totaled my Highlander that waited nearly 9 months to get that I had bought from your dealership in Salina, 2 yrs ago. After checking several hours on line looking for another car, I called yo More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronda Crist, Javi Almaguer
Oct 15, 2025 -

Conklin Toyota Salina responded

Congratulations on your purchase Paul, and thank you for taking the time out of your day to rate and review us! It's wonderful to hear that you had a stress-free car-buying experience working with Ronda, we’ll let her know of your kind words. We appreciate you giving us the opportunity to serve your automotive needs and look forward to continuing to have you as part of our family for years to come. -Gerard Smith, General Manager Conklin Toyota Salina

October 13, 2025

Conklin always has great service, very reliable and dependable. We always take our vehicles here! More

by krazyroxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Jones, Lacy Laffitte
Oct 15, 2025 -

Conklin Toyota Salina responded

We appreciate you taking the time to review us! Our service team is working hard every day to ensure our customers are served with the highest quality of customer care, and your feedback helps make that happen. We sincerely appreciate your business and look forward to your next visit.-Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

October 10, 2025

The moment you enter The Conklin Dealership, you are greeted and asked if you need assist. The dealership is very warm and inviting, which is extremely rare. I really liked that the service representa More

by janetibarra377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m forgot the service representative’s name
Oct 13, 2025 -

Conklin Toyota Salina responded

We are so overjoyed to hear about the great experience you had at our dealership, Janet! Customer service is always at the heart of each interaction our team has. We sincerely appreciate your business and will be standing ready to help meet your automotive needs throughout the future. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

October 06, 2025

They worked with me to get my recall part installed before leaving on a trip in very short notice. Impressed to get it done so quickly and with a positive attitude. More

by Jody
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry not sure who helped me but they were all nice
Oct 06, 2025 -

Conklin Toyota Salina responded

Thank you for the fantastic review, Jody! We take safety recalls very seriously, and we do our best to make addressing the recalls as convenient and as quickly as possible. It’s been a pleasure serving you and we look forward to having you as one of our valued customers for many more years to come. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

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