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Conklin Toyota Salina

Salina, KS

4.7
464 Reviews

2700 S 9th St

Salina, KS

67401

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Showing 464 reviews

May 06, 2025

Excellent customer service for my recent repair! Great that they furnished a ride for me to work. More

by blessedx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
May 06, 2025 -

Conklin Toyota Salina responded

We appreciate you taking the time to rate and review us! Our service team is working hard every day to ensure our customers are served with the highest quality of customer care, and your feedback helps make that happen. We sincerely appreciate your business and look forward to your next visit. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

May 04, 2025

Service diagnostics are fantastic. The second time I took it there. The lifetime powertrain warranty is a joke With the level of required documentation to support it. No one has that u More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Lafitte
May 05, 2025 -

Conklin Toyota Salina responded

Thank you for taking time to review us, DK. Our aim is to make sure every customer’s experience is a pleasant and happy one, and we take customer satisfaction very seriously. Should you wish to reach out further, I would be happy to discuss this with you personally at your convenience. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina, 785-825-8271

May 03, 2025

Did a great job. Very personal and attending. Highly recommend. Will use again. All service was done promptly including a wash. More

by Greg H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitt-excellent , Joel Navarez
May 05, 2025 -

Conklin Toyota Salina responded

Thank you for taking the time to give us feedback, Greg! We'll let our team know of your appreciation. We strive to provide the highest quality service to our customers, and we genuinely appreciate your business. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

May 03, 2025

Great service, answered a couple of questions i had. Good experience for a nee customer More

by Marlaj61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant remeber her nane
May 05, 2025 -

Conklin Toyota Salina responded

Thank you for sharing your experience with us, Marla! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please don’t hesitate to stop by or give us a call with any questions or concerns you might have. We genuinely thank you for your business and we look forward to serving you again in the future! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

May 02, 2025

Everyone was friendly and I was greeted right away and directed to where I needed to go. More

by caroljkuhn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Lafitte, Joel Navarez
May 02, 2025 -

Conklin Toyota Salina responded

We appreciate you taking the time to review us, Carol! We’re grateful to you for your loyalty and always look forward to serving you! We aim to build long-term relationships with our customers, making them feel appreciated and like part of the Conklin Automotive family. Your business is truly appreciated, and we look forward to your next visit! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

May 01, 2025

Went in for regular servicing. Staff was pleasant and helpful, and I was on my way in an hour. More

by Rjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie
May 02, 2025 -

Conklin Toyota Salina responded

We really appreciate you taking the time to review us! Your word-of-mouth praise is all we could ask for. It was our pleasure to work with you and make sure your Toyota is in good shape. We genuinely thank you for your business and look forward to your next visit! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

April 28, 2025

People were friendly and answered questions courteously and always treated me like I was their top priority. More

by Judy Dechant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Smith
Apr 29, 2025 -

Conklin Toyota Salina responded

WOW, what a fantastic review! Thank you so much for your public praise, Judy! We are fortunate to have team members who are truly committed to serving every customer with the utmost respect & professionalism, every time. We look forward to seeing you again in the future! -Gerard Smith, General Manager Conklin Honda Salina

April 25, 2025

As usual,great job at maintenance. Had tires installed this trip. Drives well. Miss Mike, he was very knowledgeable and on top of it. Lacy is coming along. Managing customers is not an More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffite
Apr 28, 2025 -

Conklin Toyota Salina responded

We appreciate your feedback, Beth! Our aim is to make sure every customer’s experience is a pleasant and happy one - and we are always thrilled to hear that we've delivered. Thank you again for choosing Conklin Toyota, we look forward to having you as one of our valued customers for many more years to come! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

April 23, 2025

👍👌. THANK YOU for professional and courteous service! Timely as well! You remain my GO TO s as Les and service team. More

by Jtworld09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy - Service Tech
Apr 23, 2025 -

Conklin Toyota Salina responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please don’t hesitate to stop by or give us a call with any questions or concerns you might have. We genuinely thank you for your business and we look forward to serving you again in the future! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

April 23, 2025

Had first scheduled service and everything ran smoothly. You might ask why notate this, because has not always been case with other dealerships in town. More

by Conklinfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other, a female who was there when we picked car back up was great as well., Joel Navarez
Apr 23, 2025 -

Conklin Toyota Salina responded

Thank you for the five-star review and welcome to our Conklin service family! We appreciate you taking time out of your day to let us know how we’re doing, and we’re thrilled to hear that the service team has offered you a phenomenal experience! We sincerely appreciate your business, and we look forward to having you as one of our valued customers for many more years to come! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

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