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Conklin Toyota Salina

Salina, KS

4.6
545 Reviews

2700 S 9th St

Salina, KS

67401

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Showing 545 reviews

August 30, 2025

The staff is professional and take care of their customers. They call before doing any extra maintenance on your vehicle. I would recommend them. More

by jillmf73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
August 29, 2025

Friendly, prompt, and thorough service. I appreciated the service man's explanation of my benefits. More

by melinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 29, 2025 -

Conklin Toyota Salina responded

We are so overjoyed to hear about the great experience you had at our dealership, Melinda! Customer service is always at the heart of each interaction our team has. We sincerely appreciate your business and will be standing ready to help meet your automotive needs throughout the future. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

August 29, 2025

They were friendly, courteous and prompt in all their interactions with us at all times. More

by spbaccus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Jones, Lacy Laffitte
Aug 29, 2025 -

Conklin Toyota Salina responded

Thanks for the first-rate review! We enjoy treating each of our customers with the kindness and gratitude that they deserve, therefore we are truly committed to serving every customer with the utmost respect and professionalism. We sincerely appreciate your business and look forward to your next visit. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

August 29, 2025

I spent $1,667 and 3 and 1/2 4 hours to fix my car and when I came up to get it it was running worse than when I was when I brought it. I want my money back! More

by Gary Reno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lacy Laffitte
Aug 29, 2025 -

Conklin Toyota Salina responded

We sincerely apologize that you had a bad experience while you were here, Gary. This isn't the experience we've designed for our guests, and I would like to visit with you further. At your convenience, please contact me at, 785-825-8271. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

August 28, 2025

Roger the service advisor is the best! Smooth operation and appreciate the shuttle service, it’s a great benefit. More

by cb_ranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Peck, Chuck Jones, Lacy Laffitte
Aug 28, 2025 -

Conklin Toyota Salina responded

Thank you for the five-star rating and review! We appreciate you taking time out of your day to let us know how we’re doing, and we’re thrilled to hear that Roger and the team offered you a phenomenal experience! We sincerely appreciate your business. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

August 26, 2025

Extremely pleased with the intake process, the Conklin Courtesy car drivers, the coupons made available, the cleanliness of the car after service and helpfulness of the staff with the Toyota App and setti More

by Wally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 27, 2025 -

Conklin Toyota Salina responded

WOW, what a fantastic review, Wally! Thank you so much for your public praise! We are fortunate to have team members who are truly committed to serving every customer with the utmost respect & professionalism, every time. We look forward to seeing you again in the future! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

August 23, 2025

Great service! ! Love the pick up and drop off service. Very friendly and kept us up to date. More

by Pamela Sue Severson
Recommend Dealer
Yes
Employees Worked With
Jennifer and Steve the Viking Fan! Skol!!, Zach Witt, Andlee Phengphachanh
Aug 25, 2025 -

Conklin Toyota Salina responded

Thanks for the great review, Pam!

August 22, 2025

Excellent friendly service as usual. Not sure why this review requires 15 words. To say that a team did an excellent job doesn’t have to mean 15 words this is a great place to get your More

by Janetdt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
Aug 25, 2025 -

Conklin Toyota Salina responded

Thank you for the recommendation, Janet! It was our pleasure to work with you and we’re standing by to assist you with your Toyota needs throughout the future. So please don’t hesitate to give us a call anytime. Your business is truly appreciated, and we look forward to your next visit! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

August 21, 2025

The service tech that helped me didn’t want to look up my extended warranty…. She said I would have to get with the dealer I bought it from in South Dakota…not a vote for helpful local Toyota dealership… More

by griffind21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Jones
Aug 22, 2025 -

Conklin Toyota Salina responded

We’re concerned by your feedback, and we would really like the opportunity to speak with you to learn more about your experience. However, we were unable to find your information in our system under the name you have listed. If you would please contact me at your earliest convenience, we can find a quick resolution to the situation. I look forward to speaking with you soon. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina, 785-825-8271

August 21, 2025

They provide great service and are most accommodating. We recently had brake problems with our Highlander and we’re well pleased with their help. More

by Robert.seaton.4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Manwaring, Chuck Jones, Lacy Laffitte
Aug 22, 2025 -

Conklin Toyota Salina responded

Thank you for taking the time out of your day to rate and review us, Robert! We’re extremely grateful for the opportunity to serve you, and for your trust in us to care for one of your largest investments. We sincerely appreciate your business and look forward to your next visit. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

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