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Conklin Toyota Salina

Salina, KS

4.5
690 Reviews

2700 S 9th St

Salina, KS

67401

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Showing 690 reviews

May 09, 2026

Friendly and professional service. They always take their time to make sure of the issues and specific work getting done by the dealership. Thanks again More

by dramirez013179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Jones, Lacy Laffitte
May 11, 2026 -

Conklin Toyota Salina responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please don’t hesitate to stop by or give us a call with any questions or concerns you might have. We genuinely thank you for your business and we look forward to serving you again in the future! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

May 09, 2026

First, please change my name on your texts. My name is not Vola, it is Lola. Customer service reps were great. I appreciate their thorough service and courtesy. More

by Lola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Manwaring
May 11, 2026 -

Conklin Toyota Salina responded

We appreciate your feedback, Lola! Our aim is to make sure every customer’s experience is a pleasant and happy one - and we are always thrilled to hear that we've delivered. I do apologize we had your name in the system incorrectly. We've since corrected the error, so it will read correctly from now on. We sincerely appreciate your business and look forward to your next visit. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

May 08, 2026

Very pleasant on the phone when I call in. We are not thrilled with our car but the salesman was great and the service folks are very friendly. More

by gechterml
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
May 11, 2026 -

Conklin Toyota Salina responded

Thank you for reviewing us, we're pleased to hear our staff are pleasant and friendly! As a valued customer, your comments allow us to evaluate and improve our customer service processes. We are sorry to hear you're not thrilled with your car. It would be my pleasure to speak with you further regarding the matter, so we can address any issues that need addressing. At your convenience, please contact me at 785-825-8271, where I look forward to speaking with you. -Gerard Smith, General Manager Conklin Toyota Salina

May 06, 2026

Excellent service on my 2015 Toyota Camry and 2019 Toyota Highlander. Worth the trip from McPherson to Salina. They are friendly and provide detailed explanations of work performed. Although I’m not in th More

by knye242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
May 06, 2026 -

Conklin Toyota Salina responded

WOW, what a fantastic review! Thank you so much for your public praise! We are fortunate to have team members who are truly committed to serving every customer with the utmost respect & professionalism, every time. We look forward to seeing you again in the future! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

May 02, 2026

Service completed in a timely manner However no follow up on recommended additional service that was required. Service was to call and explain - no call received. I then Called to speak with service pro More

by Roxy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Jones, Lacy Laffitte
May 04, 2026 -

Conklin Toyota Salina responded

Thank you so much for reaching out to us, Roxy, and I sincerely apologize for the mistakes we made. Normally our service advisors will go over that with you when they check you out, after your vehicle was serviced. I apologize it was not done when you checked out and extremely sorry no one followed up via phone if they promised to call you later on. This isn't the impression we wanted to leave, and I can understand your disappointment. If you would please call me at, 785-825-8271, I’d like to discuss this with you further. Again, I offer my sincerest apologies. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

April 21, 2026

The Conklin body shop crew took great care of us. They communicated well and explained the potential pitfalls as well as the process to restore our vehicle. They made it easy for us! More

by brentm_88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andlee Phengphachanh
Apr 21, 2026 -

Conklin Toyota Salina responded

Thank you for your very kind review, Brent! We’re grateful to you for your confidence in us, in taking great care of one of your largest investments. We sincerely appreciate your business, and we look forward to having you as one of our valued customers for many more years to come! -Gerard Smith, General Manager Conklin Toyota Salina

April 20, 2026

Got my car aligned and an oil change done in about an hour and a half. and did a thorough inspection to make sure there were no other issues that I needed to worry about 10 out of 10 will be going back a More

by James T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Jones, Lacy Laffitte
Apr 20, 2026 -

Conklin Toyota Salina responded

We appreciate you taking the time to rate and review us! Our service team is working hard every day to ensure our customers are served with the highest quality of customer care, and your feedback helps make that happen. We sincerely appreciate your business, James, and look forward to your next visit. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

April 18, 2026

This dealerships service center is 100% . Alex was great at what he does accepting customer. The tex was good at what he's supposed to look for. Thank you Salina Conklins Cars. More

by Mike Christopher
Recommend Dealer
Yes
Employees Worked With
Alex for Toyota service department.
Apr 20, 2026 -

Conklin Toyota Salina responded

We sincerely appreciate you taking the time to review us and we’re ecstatic to hear Alex provided you with 5-star service! If there is anything else we can do to help meet your automotive needs we’re just a phone call away. We appreciate your continued business, Mike, and look forward to your next visit! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

April 18, 2026

Very thorough and take pride in what they do. Always happy with their service and professionalism! More

by Joemanwaring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Lopez, Chuck Jones, Lacy Laffitte
Apr 20, 2026 -

Conklin Toyota Salina responded

Thank you for the excellent review! We’re extremely thankful that you gave us the opportunity to serve you and elated we were able to provide you with excellent service while you were in. We wish you the safest of travels until we see you again! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

April 17, 2026

I brought my vehicle in for an oil change and when my vehicle was inspected they discovered I needed a battery change. However when they called to ask about replacing it, the lady on the phone told me More

by blacy11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lacy Laffitte
Apr 20, 2026 -

Conklin Toyota Salina responded

We always appreciate feedback from customers, and we are sorry to hear that there was a miscommunication about the price of the battery and your final bill. We never want our customers to feel like we aren't providing them with the absolute best customer service they’ve ever had. I would be happy to personally address your concerns and be reached at 785-825-8271 I look forward to speaking with you. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

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