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Conklin Toyota Salina

Salina, KS

4.6
636 Reviews

2700 S 9th St

Salina, KS

67401

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Showing 636 reviews

January 18, 2026

Friendly and fast! I I forgot my favorite sweater in the back seat of the loaner car and they caught up with me right away. And then there was the pepper grinder being s More

by Dwhardman55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female at the service desk, Matt Wallace
Jan 19, 2026 -

Conklin Toyota Salina responded

Thank you for taking the time to give us feedback! We'll let our team know of your appreciation. We strive to provide the highest quality service to our customers, and we genuinely appreciate your business. -Gerard Smith, General Manager Conklin Toyota Salina

January 17, 2026

Personable and excellent service. Everything about the vehicle service was explained to me and I will definitely be back. More

by kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
Jan 19, 2026 -

Conklin Toyota Salina responded

We appreciate you taking time out to give your feedback! Our highest priority is satisfying our customers, and we are overjoyed to know that our team made that happen for you. We genuinely thank you for your business and look forward to your next visit, Kate! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

January 16, 2026

Their body shop did an excellent job of repairing our our Prius and handling all the insurance issues. More

by geering50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andlee Phengphachanh
Jan 19, 2026 -

Conklin Toyota Salina responded

Customer satisfaction is our main goal, and it thrills us to see you received 5-star service while you were here! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions or concerns you might have. -Gerard Smith, General Manager Conklin Toyota Salina

January 16, 2026

Do not go here. Very rude. Won’t be going back ever. All dealerships are different, and never been to the service department at this dealership. I parked and the per More

by Carreview
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
Jan 19, 2026 -

Conklin Toyota Salina responded

We sincerely apologize that you had a bad experience while you were here. This isn't the experience we've designed for our guests, and I would like to visit with you further. At your convenience, please contact me at 785-825-8271, where I look forward to addressing your experience personally. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

January 15, 2026

I was surprised this dealership didn’t have a battery in their parts department. Very disappointing. More

by timmersks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Jones, Lacy Laffitte
Jan 15, 2026 -

Conklin Toyota Salina responded

Thank you so much for your feedback, we do appreciate it. We strive to provide all our customers with world-class experiences and apologize we let you down. Our parts department keeps a number of batteries in stock, and it's based on what we have sold in the past. I apologize for the inconvenience it was, not having your make and model in stock. Should you wish to reach out further, I can personally address your concerns and be reached at 785-825-8271. We appreciate you business.-Charles “Chuck” Jones, Service Manager Conklin Toyota Salina

January 15, 2026

Conklin goes above and beyond to make the customer happy! They take a real interest in everything to do with buying a car. Trevette was a good salesperson and we felt very satisfied when we signed the dot More

by nreeves122
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trevette , Javi Almaguer, Lacy Laffitte
Jan 16, 2026 -

Conklin Toyota Salina responded

Thank you for taking the time out of your day to give us this kind review! Customer satisfaction is what keeps us going and we encourage you to stop by or give us a call with any questions or concerns you might have. We will be standing by to assist you throughout the future and continue to serve your automotive needs with exceptional service you cannot find anywhere else. -Gerard Smith, General Manager Conklin Toyota Salina

January 14, 2026

I have bought 5 new Toyotas from this dealership. Rhonda has always had my best interests in every transaction. The service department has taken good care of my vehicles over the years. I recommen More

by brendaogorman5788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
Jan 14, 2026 -

Conklin Toyota Salina responded

Thank you for sharing your experience with us, Brenda! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please don’t hesitate to stop by or give us a call with any questions or concerns you might have. We genuinely thank you for your business and we look forward to serving you again in the future! -Gerard Smith, General Manager Conklin Toyota Salina

January 10, 2026

Always have been pleasant. The work is done in a timely fashion. Let me know of things they think I should address on my vehicle,,,,,,but not too pushy. More

by davedebsellers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Jones, Lacy Laffitte
Jan 12, 2026 -

Conklin Toyota Salina responded

We appreciate your feedback, Dave and Deb! Our satisfied customers provide the best advertisement we could ask for. We genuinely thank you for your business and we hope you felt like part of the family during your visit. If there is anything you feel we could have done better, please feel free to reach out to me at 785-825-8271. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

January 05, 2026

We were happy with the service received from your dealership on Dec 15, 2025. Thank you. More

by Dedonism
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walker, Chuck Jones, Lacy Laffitte
Jan 05, 2026 -

Conklin Toyota Salina responded

We are so overjoyed to hear about the great experience you had at our dealership! Customer service is always at the heart of each interaction our team has. We sincerely appreciate your business and will be standing ready to help meet your automotive needs throughout the future. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

January 05, 2026

First service on my new vehicle. Friendly, and informative of the process. Service was done in the time frame quoted. More

by jmaxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name 5 stars
Jan 05, 2026 -

Conklin Toyota Salina responded

Thanks for the first-rate review! We enjoy treating each of our customers with the kindness and gratitude that they deserve, therefore we are truly committed to serving every customer with the utmost respect and professionalism. We sincerely appreciate your business and look forward to your next visit. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

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