
Conklin Toyota Salina
Salina, KS
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Honda Recall Overall we were satisfied with our service experience. They performed the required recall for our car and fixed our issue. The downfall was that they Overall we were satisfied with our service experience. They performed the required recall for our car and fixed our issue. The downfall was that they did not call to tell us that we had an additional issue and when we went to pick the car up after hours. There was still a Air bag service light for the passenger side. We would have had them fix it but now we have to drive it back in for a diagnostic on the airbag. The other issue they charged us a trouble shooting fee and we told them exactly what to replace and that would have saved a cost. We will take our vehicles back just beware of there hidden fees. They quoted us a price of $450 to $750 worse case scenario and we ended up with a $847 bill. Overall, I would recommend just really communicate the issues and make sure they keep there word on the quotes. More
Awesome Experience!!! Jason is awesome! He helped us through the entire process and answered every question we had. Made buying a car very comfortable. I would highly recom Jason is awesome! He helped us through the entire process and answered every question we had. Made buying a car very comfortable. I would highly recommend Jason to anyone interested in buying a new vehicle!! What a awesome guy!! More
Fast and easy We found the car online. Went in to Conklin, and they paired me up with Matt Wallace. He went over all the bells and whistles of the car. He then drov We found the car online. Went in to Conklin, and they paired me up with Matt Wallace. He went over all the bells and whistles of the car. He then drove the car over to our house for my wife to test drive, picked it back up, and had it cleaned and fueled up for us. Everything went very smoothly and Matt was great to work with. Would recommend him to anyone. More
Not impressed i scheduled a tire rotation, spark plug replacement, check brakes appointment. A week later I arrived for my appointment on time, checked in, and was i scheduled a tire rotation, spark plug replacement, check brakes appointment. A week later I arrived for my appointment on time, checked in, and was asked if i would like an additional service since my vehicle had passed 100K I settled on an additional coolant flush. I left to grab a bite to eat, while eating I received a phone call, Mike told me they didn't have the spark plugs on hand, so they couldn't preform the change. Mike asked me if i wanted to add a transmission fluid change instead so I said yes. After waiting my car was done all service had been complete except the plugs and checking the brakes. I don't know who runs the shop, but a week to order spark plugs is plenty of time, and they must have forgoten about the brakes go figure. Needless to say I will not be bringing my car back to them again. More
Outstanding Service I worked with Roland and Larry here in Salina, I had spoke with Roland before on the kind of car I was looking for. He did some research and found the I worked with Roland and Larry here in Salina, I had spoke with Roland before on the kind of car I was looking for. He did some research and found the car I was looking for and he and Larry got me a great deal on it. Car has had some minor issues but Roland has taken care of everything at no cost to me. If your looking for an honest salesman who will go above and beyond customer service standards ask for Roland. Highly recommend this dealership because of him and Larry. More
Awesome New Car Jason asked what kind of car I was wanting and found it. My experience was great and everyone was awesome. Went back next day and was able to get s Jason asked what kind of car I was wanting and found it. My experience was great and everyone was awesome. Went back next day and was able to get something sentimental to me that I left in my old car. More
Worked hard to find what I was looking for Conklin Cars (& Matt Wallace specifically) did a great job helping me find a Toyota Tacoma that I was happy with at a price I was comfortable with! Conklin Cars (& Matt Wallace specifically) did a great job helping me find a Toyota Tacoma that I was happy with at a price I was comfortable with! More
Attentive and no pressure car buying experience I would highly recommend this dealership for your next car buying experience. Jason and Matt were extremely invested in us as a couple - and not just I would highly recommend this dealership for your next car buying experience. Jason and Matt were extremely invested in us as a couple - and not just people there to buy a car. They ask questions and truly tried to get to know us. The answers we gave were later used in an assertive manner and they were able to fit us with the car that was just right for us. There was ZERO pressure to buy anything we didn't ask for; nor did they try to up-sell us on features we did not ask for. Every person we encountered was respectful and courteous. The sweet lady at the entrance is adorable - and what a great touch!!! To have someone greet everyone that comes in! They were very patient with us as we worked with our personal banker. There was no pressure to utilize their financing services, but were very informative about what they could offer us. Allen was a good time too! Allen took notice that we were Harley lovers, and had fun conversation with us about riding Harley's. We laughed a lot and shared fun stories during our time with Jason and Matt. I will be sending any friend or family member needing a car, to this dealership. We've already put the word out! More
Thanks to the Toyota service bay team A few weeks ago my husband and I were traveling home from vacation when our Highlander's ABS and cruise control quit working. We stopped by the Conlki A few weeks ago my husband and I were traveling home from vacation when our Highlander's ABS and cruise control quit working. We stopped by the Conlkin service department and explained to Rodger Peck, Service Advisor our concern of continuing our travels. Rodger quickly and professionally conducted an analysis of our problems, understanding we still had a long ways to go on a road much of which was desolate. We are so very appreciative of the care and concern Rodger and the service department showed us! We were back on the road in no time at all. Thanks to all the service department and lobby personal for their kindness and hospitality. More
Very pleased Miserable snow covered and cold day but Pam Severson did more than was expected. Her knowledge of the product could not have been more thorough and I' Miserable snow covered and cold day but Pam Severson did more than was expected. Her knowledge of the product could not have been more thorough and I'm very pleased she took care of me. More