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Conklin Toyota Salina

Salina, KS

4.7
479 Reviews

2700 S 9th St

Salina, KS

67401

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Showing 479 reviews

May 01, 2025

Went in for regular servicing. Staff was pleasant and helpful, and I was on my way in an hour. More

by Rjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie
May 02, 2025 -

Conklin Toyota Salina responded

We really appreciate you taking the time to review us! Your word-of-mouth praise is all we could ask for. It was our pleasure to work with you and make sure your Toyota is in good shape. We genuinely thank you for your business and look forward to your next visit! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

April 28, 2025

People were friendly and answered questions courteously and always treated me like I was their top priority. More

by Judy Dechant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Smith
Apr 29, 2025 -

Conklin Toyota Salina responded

WOW, what a fantastic review! Thank you so much for your public praise, Judy! We are fortunate to have team members who are truly committed to serving every customer with the utmost respect & professionalism, every time. We look forward to seeing you again in the future! -Gerard Smith, General Manager Conklin Honda Salina

April 25, 2025

As usual,great job at maintenance. Had tires installed this trip. Drives well. Miss Mike, he was very knowledgeable and on top of it. Lacy is coming along. Managing customers is not an More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Laffite
Apr 28, 2025 -

Conklin Toyota Salina responded

We appreciate your feedback, Beth! Our aim is to make sure every customer’s experience is a pleasant and happy one - and we are always thrilled to hear that we've delivered. Thank you again for choosing Conklin Toyota, we look forward to having you as one of our valued customers for many more years to come! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

April 23, 2025

👍👌. THANK YOU for professional and courteous service! Timely as well! You remain my GO TO s as Les and service team. More

by Jtworld09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy - Service Tech
Apr 23, 2025 -

Conklin Toyota Salina responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please don’t hesitate to stop by or give us a call with any questions or concerns you might have. We genuinely thank you for your business and we look forward to serving you again in the future! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

April 23, 2025

Had first scheduled service and everything ran smoothly. You might ask why notate this, because has not always been case with other dealerships in town. More

by Conklinfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other, a female who was there when we picked car back up was great as well., Joel Navarez
Apr 23, 2025 -

Conklin Toyota Salina responded

Thank you for the five-star review and welcome to our Conklin service family! We appreciate you taking time out of your day to let us know how we’re doing, and we’re thrilled to hear that the service team has offered you a phenomenal experience! We sincerely appreciate your business, and we look forward to having you as one of our valued customers for many more years to come! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

April 20, 2025

I was disappointed when I found out that the one year had expired for my free oil change, etc. My wife doesn’t drive this car very much and we just got 10,000 miles on it. I was expecting a free oil change. More

by baxa.jlb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Boughner
Apr 22, 2025 -

Conklin Toyota Salina responded

We appreciate your feedback and we are concerned to hear your experience with us wasn't satisfactory. We aim to provide top-notch service at Conklin, and we value your business. Should you wish to reach out to discuss this further, I would be happy to personally address your concerns and can be reached at 785-825-8271. -Charles “Chuck” Jones, Service Manager Conklin Toyota Salina

April 18, 2025

Everybody is polite, kind and courteous and answered all my questions. It has been easy to communicate with them. More

by landmlutgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Jones, Joel Navarez, Tafoa Garman, Andrew Harris, Mike Diercks, Jennifer Boughner
Apr 22, 2025 -

Conklin Toyota Salina responded

We are so overjoyed to hear about the great experience you had at our dealership! Customer service is always at the heart of each interaction our team has. We sincerely appreciate your business and will be standing ready to help meet your automotive needs throughout the future. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

April 17, 2025

I was told by the Service rep the part for my vehicle was on back order, and he would contact me as soon as it came in? this was on March 18, 2025. After three calls to the dealership with no success, an More

by ryan_bill57
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Navarez
Apr 17, 2025 -

Conklin Toyota Salina responded

Thank you for sharing your experience with us. Our aim is to make sure every customer experience is a pleasant and happy one - and it's because of feedback like yours that we're able to improve our services. I would like to discuss this with you and personally address your concerns. At your convenience, please contact me at 785-825-8271. I offer my sincerest apologies and look forward to speaking with you soon. -Rodger Peck, Service Drive Manager

April 15, 2025

I had no issues with the work preformed. The staff was very nice Lacy was great to work with! More

by Dmiller.dm89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy
Apr 15, 2025 -

Conklin Toyota Salina responded

We appreciate you taking time out of your day to let us know how we’re doing, and we’re thrilled to hear that Lacy and the team offered you a great experience! We are a little concerned that your service was only 3-stars. If there is anything we could have done better, please reach out to me at, 785-825-8271, and I can address any issues personally. Thank you for taking time to give your feedback. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

March 19, 2025

Great people, fast and excellent service. The hospitality area was bright and well stocked. Overall best experience I've had at a dealership. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Jones, Joel Navarez, Tafoa Garman, Andrew Harris, Mike Diercks, Jennifer Boughner
Mar 20, 2025 -

Conklin Toyota Salina responded

Thank you for your very kind review, Dave! We’re grateful to you for your confidence in us, in taking great care of one of your largest investments. We sincerely appreciate your business, and we look forward to having you as one of our valued customers for many more years to come! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina