Conklin Toyota Salina

Everyone I dealt with was very courteous! They explained what they were doing and what some of my options were. They explained what they were doing and what some of my options were. More

Friendly, honest people. Fun to do business with. Straight forward on issues what needs addressed Fun to do business with. Straight forward on issues what needs addressed More

We have have had great experiences everytime! The employees are all very friendly and helpful!! The employees are all very friendly and helpful!! More

My car was perfectly clean when it went in. However, they ran windshield wiper fluid out on the front and rear windows and it ran down and dried on the paint. The windows are spotted up and the However, they ran windshield wiper fluid out on the front and rear windows and it ran down and dried on the paint. The windows are spotted up and the paint has dried windshield wiper fluid on it. . Not impressed. More

They are awesome! ! Getting me in around my schedule! Lacey takes great care of me! ! Getting me in around my schedule! Lacey takes great care of me! More

Service was very slow and not responsive. Employees went on lunch break and didn’t monitor progress of the car update - resulting me sitting at the dealership for an extra hour. Employees went on lunch break and didn’t monitor progress of the car update - resulting me sitting at the dealership for an extra hour. More

Lacy was very helpful with getting my car fixed quickly. I am traveling from Texas and called to Conklin to inquire what i needed to do. Lacy got my car in quick, fixed and back on the road. She kept me in I am traveling from Texas and called to Conklin to inquire what i needed to do. Lacy got my car in quick, fixed and back on the road. She kept me informed of what was going on. It was stressful as I was far from home. Lacy was wonderful and very nice! More

Very efficient at fixing my gas door so it will open agaim, thank you sgain agaim, thank you sgain More

The way service department treated my daughter was shameful. She had appointment but others were taken before her pushing back her completion time. Then they try to scare her saying she had oil leak. shameful. She had appointment but others were taken before her pushing back her completion time. Then they try to scare her saying she had oil leak. She parks on cement at her house and ours and no inkling of a leak. I can’t prove it but just because a female by herself brings in a truck for service does not give you a right to assume you can steamroll her by providing false information in a scare tactic. We have 3 trucks we bring in for service. I’m seriously considering another dealership. We have been great customers for several years. This is quite disappointing how we are being treated now. I also dislike the answering service you have moved to. Used to I could talk to a service rep at the dealership but now there’s someone working for multiple service departments wanting to know if vehicle will be dropped off or waited on. And that determines the appointment time they set. Crazy. Who cares?? If you have a time slot open fill the xxxx thing. I should have known something was up when I call and the automated system says if u are new customer press 1 existing customer press 2. Why? Would I be treated better if I was a new customer??? I hope all this is given to someone who can make improvements. More

I was pleased with the service for a complimentary complete inspection of my vehicle. It. is a 2020 Camry with only 18000 miles on it. complete inspection of my vehicle. It. is a 2020 Camry with only 18000 miles on it. More