Conklin Toyota Salina

Service was very slow and not responsive. Employees went on lunch break and didn’t monitor progress of the car update - resulting me sitting at the dealership for an extra hour. Employees went on lunch break and didn’t monitor progress of the car update - resulting me sitting at the dealership for an extra hour. More

Lacy was very helpful with getting my car fixed quickly. I am traveling from Texas and called to Conklin to inquire what i needed to do. Lacy got my car in quick, fixed and back on the road. She kept me in I am traveling from Texas and called to Conklin to inquire what i needed to do. Lacy got my car in quick, fixed and back on the road. She kept me informed of what was going on. It was stressful as I was far from home. Lacy was wonderful and very nice! More

Very efficient at fixing my gas door so it will open agaim, thank you sgain agaim, thank you sgain More

The way service department treated my daughter was shameful. She had appointment but others were taken before her pushing back her completion time. Then they try to scare her saying she had oil leak. shameful. She had appointment but others were taken before her pushing back her completion time. Then they try to scare her saying she had oil leak. She parks on cement at her house and ours and no inkling of a leak. I can’t prove it but just because a female by herself brings in a truck for service does not give you a right to assume you can steamroll her by providing false information in a scare tactic. We have 3 trucks we bring in for service. I’m seriously considering another dealership. We have been great customers for several years. This is quite disappointing how we are being treated now. I also dislike the answering service you have moved to. Used to I could talk to a service rep at the dealership but now there’s someone working for multiple service departments wanting to know if vehicle will be dropped off or waited on. And that determines the appointment time they set. Crazy. Who cares?? If you have a time slot open fill the xxxx thing. I should have known something was up when I call and the automated system says if u are new customer press 1 existing customer press 2. Why? Would I be treated better if I was a new customer??? I hope all this is given to someone who can make improvements. More

I was pleased with the service for a complimentary complete inspection of my vehicle. It. is a 2020 Camry with only 18000 miles on it. complete inspection of my vehicle. It. is a 2020 Camry with only 18000 miles on it. More

Very polite and considerate people. Great service. Thank you for the opportunity to be a guest of Toyota service. Will definitely purchase from Conklin Toyota in the future Great service. Thank you for the opportunity to be a guest of Toyota service. Will definitely purchase from Conklin Toyota in the future More

Friendly, knowledgeable and professional. Camden took time to ask our needs and provide us with options. Camden took time to ask our needs and provide us with options. More

I requested a new battery for my 2018 Toyota RAV4. The charge for the battery by Conklin was $266. I went to the genuine Toyota parts web site and it appears that battery should be $177 $200 max. S The charge for the battery by Conklin was $266. I went to the genuine Toyota parts web site and it appears that battery should be $177 $200 max. So I am confused as I used the part number on the newly installed battery to look up the cost of the battery on the Toyota Genuine parts web site to get an exact match. All prices on the web site were MSRP. I am very disappointed. Since my original visit and discussion with the service manager, I have gotten a refund bringing the cost of the battery to the Toyota MRSP. I thank the service manager and Conklin on working with me on this. More

Conklin cars got me in quickly and efficiently and they were very knowledgeable at what they do. It was a pleasant to experience were very knowledgeable at what they do. It was a pleasant to experience More

Huge Kudos to Justin at Conklin Toyota, Salina! Justin was doing some warranty work on our '25 Tacoma. He asked me to accompany him on several test drives as he made some adjustments. He wanted Justin was doing some warranty work on our '25 Tacoma. He asked me to accompany him on several test drives as he made some adjustments. He wanted to confirm everything was being done to our satisfaction. Very rare to see this kind of customer service! Thank you, Justin!! More