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Conklin Toyota Salina

Salina, KS

4.7
480 Reviews

2700 S 9th St

Salina, KS

67401

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Showing 480 reviews

May 11, 2017

Great customer service. Great experience both times. Everyone I worked with was very friendly and I believe went above and beyond to make sure I was happy with my purchase. More

by Brooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Snyder
May 11, 2017 -

Conklin Toyota Salina responded

Thank you Brooke for your business and hope you really enjoy your new Chevy! Please let us know if we can be of any further assistance. Gerard Smith - General Manager Conklin Chevrolet Salina

May 10, 2017

Great Experience I leased a Traverse with Matt Snyder today and was extremely pleased with his service. I was able to tell him what I was looking for in a new suv and More

by sells123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Snyder
May 11, 2017 -

Conklin Toyota Salina responded

Thank you very much for your business and I will pass this on to Matt. Please let us know if we can assist you with any of your future vehicle needs. Gerard Smith - General Manager Conklin Salina

May 09, 2017

Awesome I ordered a 2017 Honda CR-V.It arrived in a reasonable amount of time!Our salesman was very nice and helpful.She explained about the car very well.We More

by William and Mary
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pam Severson
May 09, 2017 -

Conklin Toyota Salina responded

Thank you for your business and we hope you enjoy your new Honda! Please reach out to us if you need any further assistance. Gerard Smith - General Manager Conklin Honda Salina

April 07, 2017

Completely UNSATISFACTORY Sales Service! I actually want to give them ZERO stars but Google reviews will not permit it! I read many reviews about car dealerships in Salina and felt as comfor More

by ctsusna95
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kam Xaysongkham, Larry Henoch
Apr 10, 2017 -

Conklin Toyota Salina responded

Clint - Sorry there must have been some misunderstanding about getting the vehicle Toyota Certified. There is a cost associated with getting any vehicle certified and we are not aware of this coming up before the final price was negotiated. Gerard Smith - General Manager Conklin Salina

Apr 12, 2017 -

ctsusna95 responded

There was clearly no misunderstanding according to your salesman at the time of sale. If there was a misunderstanding, your sales teams should have eaten the cost. We made a deal on the understanding that the car was a certified Toyota with the certified warranty. We would not have agreed to the higher than average price if the truth would have been known at the time of sale. I am sure Conklin still would have made plenty on the price of the car if your team would have held to the deal, You all "United" this sale and I will continue to make the truth known about Conklin Cars and the way its sale team works. I only wonder how many others this scam has been played on.

March 24, 2017

Poor Customer Service I needed a part for my Chevy vehicle. I price compared between my local Conklin Dealer and Abilene's Holm Auto. Holm Auto was cheaper and offered fre More

by Average Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure. An guy in parts
March 11, 2017

purchase I recently bought a used certified 2002 Toyota Avalonfrom them. I dealt with Jeff Hamilton and found him to be personable and friendly. He has actuall More

by Happy2be
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hamilton
January 20, 2017

Car # 3 I've bought three cars from Conklin now and all of them have been great vehicles. I'm very happy with the service and friendliness that offer. I would More

by Amy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Putman
Jan 23, 2017 -

Conklin Toyota Salina responded

Thanks Amy for the great review and I will pass this on to Tim. Please let us know if we can be of any further assistance. Gerard Smith - General Manager Conklin Cars Salina

January 12, 2017

Refused to service their own make of vehicle! I drive a Chevrolet. They refused to service it because they do not support that particular model Chevrolet. How is that possible? Maybe they shoul More

by Spujoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Jones
Jan 12, 2017 -

Conklin Toyota Salina responded

Unfortunately we are not a Chevy Volt dealer. This means we are not current on training or tools to perform complex warranty pay procedures. All Chevy dealerships make the choice if they want to sales and service the Volt because the Hybrid is very different than any other Chevy. Sorry for the confusion. Gerard Smith - General Manager Conklin Cars Salina

Jan 27, 2017 -

Spujoe responded

It was a WINDSHIELD! What Volt specific training certificate separates a Volt BODY technician from a conventional vehicle body technician? One other valid question would be as a dealership that refuses to service, or even prepare to service, electrical vehicles (whether the mechanical components are even involved or not), what is going to happen to business volume both service and sales, now that the Bolt has a waiting list and the Malibu hybrid uses the Volt drivetrain? You subcontract your windshields anyway, right? Your excuse, as well as your dealership's performance are both equally as abysmal.

January 11, 2017

Oil change I have been having my Toyotas service in Salina for several years. I have never like anyone connected to the service center until this visit. The gen More

by Clinec51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodger Peck
Jan 11, 2017 -

Conklin Toyota Salina responded

Thanks for the great review and I will pass this on to Rodger. Hope we can continue to meet or exceed you expectations. Please let us know if we can be of any further assistance. Gerard Smith - General Manager Conklin Toyota Salina

December 07, 2016

Not quite on the up and up! We bought a Tundra from Conklin and when we drove from Colorado to pick up our truck, we were told there was only one set of keys for the truck. In a More

by Richard Dunham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerard Smith, Joel Correa
Dec 14, 2016 -

Conklin Toyota Salina responded

Our goal is to always make the buying experience a enjoyable experience and we apologize that we fell short here. We were working with the dealer in Colorado to get your key done but had some issues with them figuring out how to get payment. In the end we are glad we were able to get the key to you but wish it could have been a simpler process. Gerard Smith - General Manager Conklin Cars Salina

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