Conklin Toyota Salina
Salina, KS
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Not impressed i scheduled a tire rotation, spark plug replacement, check brakes appointment. A week later I arrived for my appointment on time, checked in, and was i scheduled a tire rotation, spark plug replacement, check brakes appointment. A week later I arrived for my appointment on time, checked in, and was asked if i would like an additional service since my vehicle had passed 100K I settled on an additional coolant flush. I left to grab a bite to eat, while eating I received a phone call, Mike told me they didn't have the spark plugs on hand, so they couldn't preform the change. Mike asked me if i wanted to add a transmission fluid change instead so I said yes. After waiting my car was done all service had been complete except the plugs and checking the brakes. I don't know who runs the shop, but a week to order spark plugs is plenty of time, and they must have forgoten about the brakes go figure. Needless to say I will not be bringing my car back to them again. More
Outstanding Service I worked with Roland and Larry here in Salina, I had spoke with Roland before on the kind of car I was looking for. He did some research and found the I worked with Roland and Larry here in Salina, I had spoke with Roland before on the kind of car I was looking for. He did some research and found the car I was looking for and he and Larry got me a great deal on it. Car has had some minor issues but Roland has taken care of everything at no cost to me. If your looking for an honest salesman who will go above and beyond customer service standards ask for Roland. Highly recommend this dealership because of him and Larry. More
Awesome New Car Jason asked what kind of car I was wanting and found it. My experience was great and everyone was awesome. Went back next day and was able to get s Jason asked what kind of car I was wanting and found it. My experience was great and everyone was awesome. Went back next day and was able to get something sentimental to me that I left in my old car. More
Worked hard to find what I was looking for Conklin Cars (& Matt Wallace specifically) did a great job helping me find a Toyota Tacoma that I was happy with at a price I was comfortable with! Conklin Cars (& Matt Wallace specifically) did a great job helping me find a Toyota Tacoma that I was happy with at a price I was comfortable with! More
Attentive and no pressure car buying experience I would highly recommend this dealership for your next car buying experience. Jason and Matt were extremely invested in us as a couple - and not just I would highly recommend this dealership for your next car buying experience. Jason and Matt were extremely invested in us as a couple - and not just people there to buy a car. They ask questions and truly tried to get to know us. The answers we gave were later used in an assertive manner and they were able to fit us with the car that was just right for us. There was ZERO pressure to buy anything we didn't ask for; nor did they try to up-sell us on features we did not ask for. Every person we encountered was respectful and courteous. The sweet lady at the entrance is adorable - and what a great touch!!! To have someone greet everyone that comes in! They were very patient with us as we worked with our personal banker. There was no pressure to utilize their financing services, but were very informative about what they could offer us. Allen was a good time too! Allen took notice that we were Harley lovers, and had fun conversation with us about riding Harley's. We laughed a lot and shared fun stories during our time with Jason and Matt. I will be sending any friend or family member needing a car, to this dealership. We've already put the word out! More
Thanks to the Toyota service bay team A few weeks ago my husband and I were traveling home from vacation when our Highlander's ABS and cruise control quit working. We stopped by the Conlki A few weeks ago my husband and I were traveling home from vacation when our Highlander's ABS and cruise control quit working. We stopped by the Conlkin service department and explained to Rodger Peck, Service Advisor our concern of continuing our travels. Rodger quickly and professionally conducted an analysis of our problems, understanding we still had a long ways to go on a road much of which was desolate. We are so very appreciative of the care and concern Rodger and the service department showed us! We were back on the road in no time at all. Thanks to all the service department and lobby personal for their kindness and hospitality. More
Very pleased Miserable snow covered and cold day but Pam Severson did more than was expected. Her knowledge of the product could not have been more thorough and I' Miserable snow covered and cold day but Pam Severson did more than was expected. Her knowledge of the product could not have been more thorough and I'm very pleased she took care of me. More
Positive buying experience! Great used vehicle buying experience! Was looking for a clean higher mileage Highlander and was notified about a recent trade in a timely fashion. Wo Great used vehicle buying experience! Was looking for a clean higher mileage Highlander and was notified about a recent trade in a timely fashion. Would recommend Jason Langen as a trusted salesman. More
Good Service Experience I felt that I owed Conkin Toyota's service department a positive review since I had previously posted a not so glowing report. I had a recall on my T I felt that I owed Conkin Toyota's service department a positive review since I had previously posted a not so glowing report. I had a recall on my Tacoma and Roger with Conklin's handled the service contact. The service was scheduled initially, but the parts were on backorder. Roger communicated clearly the status and rescheduled the service when the parts arrived. Very pleasant and professional. Thanks! More
Awesome experience and very professional. My salesperson, Pam Severson was wonderful. The most important aspect was and is, the after service and care received after the purchase from her and My salesperson, Pam Severson was wonderful. The most important aspect was and is, the after service and care received after the purchase from her and the staff. I would definitely seek Pam out for my next purchase and would highly recommend her.....especially to all my sisters out there. More

