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Conklin Toyota Salina

Salina, KS

4.7
464 Reviews

2700 S 9th St

Salina, KS

67401

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Showing 464 reviews

January 22, 2012

Michelle found us the perfect car we were looking for in the sytle and price range we told her we needed. Conklin Cars in Salina is very friendly and great to work with. I would recommend to everyone that More

by sherylacosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Merchant
January 22, 2012

What can I say, we went back to Conklin Cars in Salina to purchase our second Prius in less than a year. We are now a two Prius family and couldn't be happier. Tom Zachary with his helpful, friendly person More

by kksfarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zachary
January 20, 2012

Pam went above and beyond trying to find the right truck for us! I am so happy with the truck she found us and will go back to her and tell all my family and friends! Thank you Pam! More

by karals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Severson, Pam Severson
January 19, 2012

Michelle is a delight to deal with. Very pleasant and helpful. We have bought our last four car/trucks with her help. I would highly recommend dealing with machelle when you are in the market for a car. More

by Christy67467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Merchant
January 09, 2012

Wonderful, easy transaction. My salesperson, Michelle, was very friendly, knowledgeable, and competent. :Likewise with Allen Brown, the finance manager. No pressure - just great prices and service. More

by newtonman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Merchant, Allen Brown
December 15, 2011

My husband and I had been looking for a different car for My husband and I had been looking for a different car for over a month...and literally, not getting any where. Then we met Matt...amd ALL that chan More

by rojo717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Synder, Matt Snyder
November 29, 2011

The staff was very accomodating, not pushy, listened to my needs and found me just what would be right for me. The several follow up calls and service was amazing. They cared about me!!! More

by deannataylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and Larry
November 17, 2011

Very poor customer service after the sale. The checklists they provide that indicate the vehicle has been inspected and is in good condition was inaccurate and marked things as satisfactory even t More

by Normallyahappyguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Javier
November 04, 2011

I was tokd by as service writer to come in any morning and they would fix my broke tailgate lock. When I went in on Saturday morning they 1. wanted to know if I had an appointment, one mentioned needing More

by redhd2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Nov 10, 2011 -

Conklin Toyota Salina responded

Conklin Cars Salina takes great pride in our service department and has looked into this situation. What we have found is this customer did not have an appointment on 10/29/11 but we told him that we could get him worked in if he left the vehicle with us. The vehicle was diagnosed by 12:30 but by this time the extended warranty company was closed and we informed the customer of this. We ordered the parts and they came in on the 1st, we did some pre work at no cost to him so he would not have as long of a wait the following Saturday when he came in to have the parts replaced. Once we had all the prices finalized we called the Ext warranty for authorization and they covered most of the labor and the lock assembly, but would not cover a handle or some labor time spent grinding away the spray in bed liner. The customer decided to have us go ahead and complete the repair and came in Saturday morning to have the repairs completed. At our expense we cut a new tail gate lock key and did not charge the customer. Customer took the vehicle and paid for the part and labor that the extended warranty did not cover. Unfortunately this was an Extended Warranty we have never seen before and was not purchased from us. Conklin Cars Salina cannot control what is covered by an extended warranty and feel we made every possible effort to satisfy this customer.

October 26, 2011

everyone was very friendly and helped me find the vehicle i wanted quickly. the equinox has more features than i asked for. i am very satisfied. More

by phyllis gardenhire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bret shank
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