Back

Conklin Toyota Salina

Salina, KS

4.6
585 Reviews

2700 S 9th St

Salina, KS

67401

Directions

By Type

Showing 585 reviews

July 24, 2025

Was told upon arrival they were running 30 mins. late. Job was done in a very timely manner. Service advisor was very good at communicating the whole service. More

by webeparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Jones
Jul 24, 2025 -

Conklin Toyota Salina responded

We are so overjoyed to hear about the great experience you had at our dealership! Customer service is always at the heart of each interaction our team has. We sincerely appreciate your business and will be standing ready to help meet your automotive needs throughout the future. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

July 24, 2025

We didn’t end up purchasing a vehicle from this dealership, but we still had a good experience. More

by kassidy.hett
Recommend Dealer
Yes
Employees Worked With
Chase Kaiser
Jul 24, 2025 -

Conklin Toyota Salina responded

Thank you for stopping by Kassidy, and for taking time to give us a nice review even though you didn't purchase from us. Please let us know anytime we can be of service to you. -Gerard Smith, General Manager Conklin Toyota Salina

July 23, 2025

My salesperson, Rhonda, provides stellar service during and after the sale. Yesterday, Alex and the service team took excellent care.of my Crown and me during my Toyota maintenance. Thanks for the first More

by brendaogorman5788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronda Crist
Jul 23, 2025 -

Conklin Toyota Salina responded

Thank you for sharing your experience with us, Brenda! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please don’t hesitate to stop by or give us a call with any questions or concerns you might have. We genuinely thank you for your business and we look forward to serving you again in the future! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

July 22, 2025

As we were traveling through Kansas, we had a fuel pump go bad. Luckily we made it to Conklin. They didn't know us, but treated us like family. We arrived around 2:30 pm. They diagnosed they problem almost More

by Bret Laudig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Jones, Lacy Laffitte
Jul 22, 2025 -

Conklin Toyota Salina responded

Thank you for taking the time out of your day to rate and review us, Bret! We take pride in going above and beyond to ensure our customers experience 5-star service and care! We’re delighted to hear that we were able to help you get back on the road quickly and safely, and we appreciate you trusting us to care for one of your largest investments. Travel safely and don’t ever hesitate to call if you’re over this way again and in need of automotive care. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

July 22, 2025

Very good experience, was a little concerned since Mike my previous service adviser is not there anymore. But it be fine. The person that does the Courtesy van is very good. Always pleasant. More

by brogge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Manwaring
Jul 22, 2025 -

Conklin Toyota Salina responded

Exceptional customer service is what Conklin Toyota strives to provide our customers with each time they visit. Thank you for taking the time to let us know how we did and for being a part of the Conklin Automotive family. We look forward to your next visit! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

July 18, 2025

Great service. Everyone I dealt with was super friendly and helpful. Answered my questions. In the end I was more than pleased with the work that their body shop di More

by joel mai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer, Zach Witt, Andlee Phengphachanh
Jul 18, 2025 -

Conklin Toyota Salina responded

Wow, thank you so much for your public praise, Joel! We are fortunate to have team members who are truly committed to serving every customer with the utmost respect & professionalism, every time. We look forward to seeing you again in the future! -Gerard Smith, General Manager Conklin Toyota Salina

July 18, 2025

Overhaul quite happy. Got a rental car. No charge. Very nice. Done in time estimated, When I bought my van 2017 usually got a car wash with service not now More

by lorenkoehn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Jones, Lacy Laffitte
Jul 21, 2025 -

Conklin Toyota Salina responded

We appreciate you taking time out to give your feedback! Our highest priority is satisfying our customers, and we are overjoyed to know that our team made that happen for you. Please accept our apologizes for missing your car wash. Stop by anytime and we will get that taken care of for you. We genuinely thank you for your business and look forward to your next visit, Loren! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

July 17, 2025

They always get me in and out quickly and let me know if any other service is needed. They used to wash it every time they changed the oil but lately they don’t unless I ask. They was always a nice tou More

by rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not one of these
Jul 17, 2025 -

Conklin Toyota Salina responded

Thank you for taking the time to review us, Rose, and I apologize we have been forgetting to wash your vehicle for you. Please don't hesitate to speak up or stop back by and we will get it taken care of for you. As a valued customer, your comments allow us to evaluate and improve our customer service processes. Thank you for trusting us to care for one of your largest investments. We look forward to taking care of you for many years to come.-Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

July 16, 2025

Invoice for service was not detailed and was confusing. $800 labor was way too much More

by Rodc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lacy Laffitte
Jul 17, 2025 -

Conklin Toyota Salina responded

We’re concerned by your feedback and we would really like the opportunity to speak with you to learn more about your concerns. However, we were unable to find your information in our system under the name you have listed. If you would please, contact me at your earliest convenience, I would be happy to personally address your concerns. -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina, 785-825-8271

July 16, 2025

they have always taken good care of my vehicle- their mechanic Justin M. is top notch! More

by rsomers1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin M., Chuck Jones
Jul 17, 2025 -

Conklin Toyota Salina responded

Exceptional customer service is what Conklin Toyota strives to provide our customers with each time they visit. Thank you for taking the time to let us know how we did and for being a part of the Conklin Automotive family. We look forward to your next visit! -Charles “Chuck” Jones, Service and Parts Director Conklin Toyota Salina

...
8
...