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Conley Subaru

Bradenton, FL

Overview
Employees
Reviews
Vehicles
4.7
1,379 Reviews
Here at Conley Subaru, we're a 3rd generation family-owned and operated dealership serving our Bradenton FL area drivers. We treat our customers like family, so you will enjoy your shopping experience even more with Conley Subaru. Our team of sales, service, and financing professionals not only work in the area, but we're also involved in the community. We love to support our local community and charitable organizations.
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816 Cortez Rd W

Bradenton, FL

34207

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Showing 1,379 reviews

January 14, 2023

very good , would have preferred add-on paint treatment mentioned up front rather than as finalizing purchase . More

by bkayaking
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cary Driscoll
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Jan 15, 2023 -

Conley Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

January 14, 2023

Waiting on a part under warranty since October. No one seems to care. . Part is in the U.S. More

by kuizon6207
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t have a name
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Jan 18, 2023 -

Conley Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Jan 18, 2023 -

Conley Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Jan 18, 2023 -

kuizon6207 responded

kuizon6207@aol.com Carla kuizon Spoke to service manager a few days ago. Said part will be in Feb 3

January 14, 2023

I purchase a 2021 Outback in March 2022 that we leave at our home in Florida. I liked it so much that after If flew home to MO in May 2022, I purchased a new 2022 that we drive in Missouri. So that should More

by lgillilan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Jones
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Jan 15, 2023 -

Conley Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Conley Subaru, we look forward to having you as a valued customer for many years to come!

January 13, 2023

The Conley Subaru team made me feel like a VIP. Professional, courteous and extremely kind. More

by margiemansir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Redmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel, Ted Sauter, Tim Geisel, Zach Avery, Robert Mulroy
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Jan 15, 2023 -

Conley Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 13, 2023

Excellent customer service, always ready to do more than expected from them, this is why I came back to buy a second Subaru from Conley More

by albert30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Jones
Report | Print
Jan 15, 2023 -

Conley Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jan 15, 2023 -

albert30 responded

Thank you. I’m a customer for life.

January 12, 2023

Jessica found a recall that hadn't been addressed. Appreciated her help it saved me money. More

by COOKYGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Reid
Report | Print
Jan 12, 2023 -

Conley Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 11, 2023

I have been very satisfied with the check in and service quality, speed and courtesy. More

by Tim
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Jones
Report | Print
Jan 12, 2023 -

Conley Subaru responded

Thank you, Tim, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Jan 12, 2023 -

Tim responded

Your Welcome!

January 11, 2023

This was the poorest service visit I have ever received anywhere. They didn't even check the air in 3 tires. Pretty much everything was handled incorrectly. The computer was not reset. They said I aske More

by ROCHANNEHENIKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Vazquez, Jessica Reid
Report | Print
Jan 15, 2023 -

Conley Subaru responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Jan 15, 2023 -

Conley Subaru responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Jan 15, 2023 -

ROCHANNEHENIKEN responded

Oh, and one more problem that I didn't share. The oil sticker in the upper right of the front windshield you place when an oil change has been done was not the one for my car. Mileage was definitely wrong. I really think my car was mixed up with another car. I have had a phone conversation with Tim your Service Manager shortly after 12/6/2022. He was given all of this information. Talk with him. RO# 262490 Hat # 975. I am really disturbed because of all the issues I had upon this visit. I honestly believe that your wife or husband would be totally put out by all the errors. Don't you agree?

January 11, 2023

Always willing to go the extra mile! Made my experience a most pleasant one. Thank you More

by vaughn72py
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Avery
Report | Print
Jan 11, 2023 -

Conley Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 10, 2023

Quick, and easy process. I was in and out with my new car in a matter of 45 mins. Honest dealership. No issues. Thank you. More

by Brandi Pichardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Sauter, Gary Cooper, Robert Mulroy
Report | Print
Jan 11, 2023 -

Conley Subaru responded

Thanks, Brandi, for your feedback on your recent visit to Conley Subaru. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

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