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Conley Subaru

Bradenton, FL

4.7
1,315 Reviews
Here at Conley Subaru, we're a 3rd generation family-owned and operated dealership serving our Bradenton FL area drivers. We treat our customers like family, so you will enjoy your shopping experience even more with Conley Subaru. Our team of sales, service, and financing professionals not only work in the area, but we're also involved in the community. We love to support our local community and charitable organizations.
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816 Cortez Rd W

Bradenton, FL

34207

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Showing 1,315 reviews

September 11, 2022

The issues I still have with this purchase Seems everyone I try to talk to ignore my questions 4 TIMES Trying to resolve,NO CHRIS,,TEMP SALES MANAGE MAIN SHOW ROOM,KEN USED CARS,MATT AND HOWARD ? More

by belgrave
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Howard Brooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

belgrave responded

Please call me OR GIVE ME AN APPOINTMENT TO COME IN AND DISCUSS

Sep 13, 2022 -

belgrave responded

STILL NO RESPONSE FROM THE DEALERSHIP

Sep 14, 2022 -

belgrave responded

STILL NO RESPONSE FROM THE DEALERSHIP?? 5 WEEKS THINGS STILL NO RESOLVED

Sep 15, 2022 -

belgrave responded

NO FOLLOW UP FROM THE DEALERSHIP

Sep 15, 2022 -

Conley Subaru responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Sep 15, 2022 -

belgrave responded

813 944 8484 Would like an appt to correct problems

Sep 16, 2022 -

belgrave responded

Still no progress on my issues with purchasing the 2016 Mitsubishi outlander Someone in authority should respond Like the owner MR CONLEY

Sep 18, 2022 -

belgrave responded

Another week gone by NO RESPONSE TO THE ISSUES

September 10, 2022

No BS. Straightforward car dealership. Deal was a deal, we agreed on the terms and nobody tried to change it. A pleasant refreshing and unfamiliar approach More

by yaron777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Sauter, Bryan Driscoll, Robert Mulroy
Sep 12, 2022 -

Conley Subaru responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Conley Subaru!

September 10, 2022

Brought my 2020 Forester Touring in for only its 4th oil change. Was advised that there was a Service Bulletin regarding the rounding of the Drain Plug that required that my oil pan needed to be replaced an More

by Sailor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jessica Reid
Sep 15, 2022 -

Conley Subaru responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to ensure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Sep 15, 2022 -

Conley Subaru responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to ensure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 10, 2022

Great experience with our sales person Dealership showroom Follow up e mails and phone call More

by johnw7604
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Redmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Driscoll
Sep 12, 2022 -

Conley Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 09, 2022

Great service while I waited. Knowledgeable mechanic who fixed the wheel bearings. Fortunately, it was covered by my extended service warranty! More

by kotagal.suresh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Jones, Jessica Reid
Sep 12, 2022 -

Conley Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 08, 2022

Used their service department many times and have always been very pleased with the time and quality of the service. Its completed when they say it will be complete and quality of the service has always be More

by langct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Vazquez
Sep 09, 2022 -

Conley Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Conley Subaru. Please don't hesitate to reach out if you need anything else.

September 08, 2022

Have constructed input, several issues still not resolved Matt tried his best and I understand he is limited Still need second key fob More

by belgrave
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
Sep 12, 2022 -

Conley Subaru responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Sep 12, 2022 -

Conley Subaru responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Sep 15, 2022 -

belgrave responded

Well another day 5pm still no one has reached out????

September 08, 2022

A GREAT EXPERIENCE FROM SALES TO SERVICE TO DELIVERY. ALL THIS AND A LIFETIME LIMITED POWERTRAIN WARRANTY! More

by gwaynetilman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Redmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Sauter, Bryan Driscoll, Gary Cooper, Robert Mulroy
Sep 09, 2022 -

Conley Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 08, 2022

Great service dept. and repair of what needed to be done plus. I think surveys are a pain. More

by helenvhbaines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Reid, Bobby Dawes
Sep 09, 2022 -

Conley Subaru responded

Thank you, Helen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Conley Subaru.

September 07, 2022

Service advisor is top notch - highly recommend - time in and time out excellent- will return More

by SHAWN.M.CAULEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Jones
Sep 08, 2022 -

Conley Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Conley Subaru, Shawn, we look forward to having you as one of our valued customers for many more years to come!

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