352 Reviews of Continental Toyota - Service Center
Excellent Service I brought in my leased Rav4 for service today without an appointment to prep for a road trip. As I checked in I was informed that I didn't require an I brought in my leased Rav4 for service today without an appointment to prep for a road trip. As I checked in I was informed that I didn't require an oil change but they could do a tire rotation and brake inspection If I wanted. I could have easily been gouged for unneeded repairs. I used the neighborhood shuttle for the short drive to work, Ramon is really nice. I was just ready to start work and received a call that my car was done! All told maybe a half hour went by. Within minutes Ramon picked me up and I was in my car in about an hour! Great Service Continental! More
Efficient, friendly maintenance service I made an appointment on-line for scheduled 50K maintenance without the tire rotation due to new tires. At check-in, a friendly Rich Memenga verified I made an appointment on-line for scheduled 50K maintenance without the tire rotation due to new tires. At check-in, a friendly Rich Memenga verified my service request with me to ensure that team performed only those services required/wanted and accepted smartphone view of e-mailed service coupon from Continental Toyota. A half hour later my car ready and washed, Rich promptly delivered/discussed my invoice. More
Excellent Customer Service My Tacoma was giving me steering troubles. I scheduled a service appointment with Mark. I was fearful that the repair may take a while so I reserved a My Tacoma was giving me steering troubles. I scheduled a service appointment with Mark. I was fearful that the repair may take a while so I reserved a rental. Since I was soon due for regular maintenance, I asked Mark to add the regular service. Mark walked me over to the rental desk where Aggie provided me a new Tacoma until repairs were complete. The next day, Mark called to advise my Tacoma was about done, but recommended a wheel alignment because some had to be dismantled for the repair. He applied a coupon to discount the alignment charge and advised it should be ready within a couple hours. Upon completion, I went to the cashier to settle my bill. While there, my fantastic salesman, Mike Hershkovitz walked up to chat for a minute. I appreciate being recognized as a loyal customer by the Continental staff. More
Service Problem explained in terms I understood. Work was started immediately upon problem diagnosis Work was done quickly, waiting room area comfortable. Problem explained in terms I understood. Work was started immediately upon problem diagnosis Work was done quickly, waiting room area comfortable. All personnel I dealt with were pleasant More
Routine maintenance service Have been a customer of Continental Toyota for a number of years and always received good service and professionalism from service staff. Questions I Have been a customer of Continental Toyota for a number of years and always received good service and professionalism from service staff. Questions I asked were answered and I received prompt service. More
Auto service experience My 7AM appointment for brake replacements went very smoothly. Service and Rental car employees were very professional and courteous throughout. Car wa My 7AM appointment for brake replacements went very smoothly. Service and Rental car employees were very professional and courteous throughout. Car war ready when promised. Enjoy working with your personnel that always provide excellent customer service. More
Great care in body shop Had my corolla in for a Collision Center insurance claim on Monday -Josh and Tina took great care of me ... I will highly recommend both of them for t Had my corolla in for a Collision Center insurance claim on Monday -Josh and Tina took great care of me ... I will highly recommend both of them for the great care they took with me and my car... the work was done promptly and they stayed in contact with me to let me know how to handle my insurance claim ... very appreciative of the fact they were concerned with me and my car ... great people !!!!! More
Excellent customer service Excellent Service, I bring my Lexus for maintenance and they took care of my vehicle, did inspection and gave valuable advice regarding vehicle servic Excellent Service, I bring my Lexus for maintenance and they took care of my vehicle, did inspection and gave valuable advice regarding vehicle service. Thank You very much. More
Great Service in a Timely Manner Had an appointment for an oil change, for which I was early, and they took me right away. I was told it would be done in an hour and took less time Had an appointment for an oil change, for which I was early, and they took me right away. I was told it would be done in an hour and took less time than expected while waiting in Contintal Toyota’s comfy waiting room. More
Professional, prompt, courteous,helpful assistance. I was very satisfied with the immediate service provided. The employees are very efficient, courteous & helpful with any questions. They attempt to an I was very satisfied with the immediate service provided. The employees are very efficient, courteous & helpful with any questions. They attempt to answer any questions. More