Continental Toyota - Service Center

Great service Excellent customer service. I had Bill as my service rep. He was very knowledgeable and did a thourough job explaining issues and options for my car. Excellent customer service. I had Bill as my service rep. He was very knowledgeable and did a thourough job explaining issues and options for my car. More

Service Bought our Highlander at this dealership in 2015 and have it regularly serviced there. By far, they are the best dealership and service team we have w Bought our Highlander at this dealership in 2015 and have it regularly serviced there. By far, they are the best dealership and service team we have worked with. Knowledgeable and friendly staff, efficient and a pleasure to do business with. We even rented vehicles there. Never a problem. More

Great customer service Continental Toyota has Great service, friendly employees. Convenient hours. Great location. Employees always trying to help customers with their pro Continental Toyota has Great service, friendly employees. Convenient hours. Great location. Employees always trying to help customers with their problems. We had a great experience. More

Don't bother with any other dealership Best service and staff around! Always a pleasure to deal with. They are very professional and take care of you. Don't bother with any other dealership Best service and staff around! Always a pleasure to deal with. They are very professional and take care of you. Don't bother with any other dealership! More

Overdelivered I came in for a routine oil change, but I had a few other concerns with my car that I really wasn’t ready to address at the time. However, Bill Tomas I came in for a routine oil change, but I had a few other concerns with my car that I really wasn’t ready to address at the time. However, Bill Tomasek remembered some issues I was experiencing from my last visit and urged me not to wait any longer. I am thrilled that my car is running so much better now thanks to his personal care and attention. It’s rare to find trustworthy and dependable people in the service industry, and Continental Toyota has the best. Thanks Bill for putting in all the extra time and effort to service my car so quickly and efficiently! More

Basic oil and filter change I faithfully come to Continental for services, including oil and filter change. I presented a $29.95 coupon and was accepted immediately. The wait thi I faithfully come to Continental for services, including oil and filter change. I presented a $29.95 coupon and was accepted immediately. The wait this time was a little more than one hour, which was a big improve from nearly two hours last time. I was generally satisfied with the work except for the final bill which came to almost $37. The service advisor did explain that there were miscellaneous charges and taxes but I wasn't happy with all the hidden costs except for taxes. I usually enjoy coming to Continental as people there are courteous and especially they have a spacious waiting area with fresh coffee and cookies. It should be mentioned that the new Romeoville Toyota on Weber Rd is only three minutes from where I live but I still chose to come to Continental, which is 45 minutes away through traffic, because of their good service and comfortable waiting area. More

Recall I came in for a recall notice and was told the work would take between one and a half and two hours. The work was done and I got my car back in 1 hou I came in for a recall notice and was told the work would take between one and a half and two hours. The work was done and I got my car back in 1 hour and 35 minutes. Very happy with the service department. They got me in and out with the recall fixed and a clean car. I have never been disappointed with Continental Toyota. More

Very Good I did have an appointment for service on my RAV4, I was greeted with a pleasant hello. My service technician said it wouldn't take long and he was cor I did have an appointment for service on my RAV4, I was greeted with a pleasant hello. My service technician said it wouldn't take long and he was correct. More

Basic oil change and tire rotation. I've been coming to this dealership for 10years and my camry still runs like new,35000 mile at purchase and 163000 now.I'm completely satisfied with I've been coming to this dealership for 10years and my camry still runs like new,35000 mile at purchase and 163000 now.I'm completely satisfied with the handling of my vehicle. More

Great service dept. Work is always discussed with the customer! Service writers are very friendly and helpful!Trust is a major reason l take my 5 cars to Continental Toyo Work is always discussed with the customer! Service writers are very friendly and helpful!Trust is a major reason l take my 5 cars to Continental Toyota! More