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Continental Toyota - Service Center

Hodgkins, IL

4.5
352 Reviews

352 Reviews of Continental Toyota - Service Center

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June 24, 2018

He is really helpful for my service I had oil change and wiper change service,then He called me to pickup my car when I need .When I paid I forgot to use my coupon,it was my fault,but he More

by Ting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Jozef
Jun 25, 2018 -

Continental Toyota responded

Thank you for this great review and recommendation. We are happy to hear you had a five star experience and we look forward to working with you in the future. Thank you again and have a great day!

June 22, 2018

Oil Change I came in with an appointment for an oil change. At first, the wrong record was pulled and I was told I do not get a tire rotation as I purchased tir More

by Mazi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agata Gal, Marla Ruvalcaba, Alex Garcia
Jun 25, 2018 -

Continental Toyota responded

We appreciate this feedback, and are sorry to hear you were not fully satisfied when you were last in. We strive for each customer to receive an informative explanation of the work necessary, and would like to apologize this was not what you experienced. Please reach out to our customer relations manager at 708-435-2516 with any further questions or concerns. Thank you!

June 21, 2018

Quick & easy I had two quick & easy service visits. Mark is a pro. He handled every detail superbly and so did others assisting him. I was offered a shuttle ser More

by MattR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Potrawski
Jun 22, 2018 -

Continental Toyota responded

Thank you for this great review and for giving us another chance. We are very happy to hear you had a great experience with Mark and that he was able to assist you with everything you needed. Have a great day!

June 20, 2018

Six Month Service My six month service yesterday was completed on schedule & was very reasonably priced (used a coupon). I have had my 2014 Avalon serviced at Continent More

by TJSloan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, didn't make note of the person's name who checked my car in.
Jun 22, 2018 -

Continental Toyota responded

Thank you for this five star review and your kind words about our service department. Our customers are our number one priority at Continental Toyota, so we appreciate you taking the time to tell us about your experience. Have a great day!

June 20, 2018

Great Service with Professional Staff Continental Toyota was able to accommodate my 12 month service warranty within 2 days of scheduling. Excellent friendly people. Service completed with More

by Colleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Jozef
Jun 22, 2018 -

Continental Toyota responded

Thank you for your five star review. We are happy to hear to hear you had a great experience with our service department here at Continental Toyota. We look forward to working with you again and hope you have an amazing day.

June 20, 2018

Tire rotation required and done in a timely fashion. Thanks I've always found the staff at Continental to be friendly, courteous, and professional. Andy Sanchez is my go-to Service Advisor, and he makes sure th More

by Fisherman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2018 -

Continental Toyota responded

Thank you for this review and your kind words about Andy here at Continental Toyota. We are thrilled to hear you had a five star experience with our service department. Have a great day!

June 20, 2018

107k service Proper, timely maintenance is what keeps vehicles on the road. The service department at Continental Toyota has performed their tasks to my benefit at More

by sporty12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Potrawski
Jun 22, 2018 -

Continental Toyota responded

Thank you for this review. We are happy to hear that your service experience was five star here at Continental Toyota. We value the feedback we receive from our customers and so we really appreciate you taking the time to review us. Have an amazing day!

June 20, 2018

Great Customer Service! Great customer service! The employees were super friendly and very professional. They took awesome care of my elderly parent's car to make it safer fo More

by Jeanine from San Diego
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Garcia, Jessica in Service, and Porter Jessica, Rich Memenga
Jun 22, 2018 -

Continental Toyota responded

We are happy to hear about your five star experience working with our service department here at Continental Toyota. Thank you for taking the time to review us and for your recommendation. Have a great day!

June 18, 2018

Great Customer Service Very satisfied with this particular dealership. Our first Toyota and I am so glad that we purchase from Continental Toyota! I was recently in for a More

by Diaz0831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Carreon
Jun 20, 2018 -

Continental Toyota responded

Thank you for this review. Our customers are our number one priority, so we really appreciate hearing about your five star treatment you received here at Continental Toyota. Thank you again and we hope you have an amazing day!

June 18, 2018

Outstanding Nathan was a pleasure to work with, he was very receptive to my needs, he went above an beyond his normal duties. In my opinion Nathan demonstrated t More

by Eddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Jozef
Jun 20, 2018 -

Continental Toyota responded

We are so happy to hear that you had a five star experience and that Nathan went above and beyond to help you. Our customers are our top priority and we really appreciate receiving your feedback. Thank you for taking the time to review us and we hope you have a wonderful day!

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