Cook Ford
Texas City, TX
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I was in and out for an oil change even though this dealer does not have the express lane for oil changes. They were very courteous and professional. dealer does not have the express lane for oil changes. They were very courteous and professional. More
Service department staff are not very friendly. Especially hate dealing with Taylor. They act annoyed by having to deal with you and disregard reports about what’s wrong with my vehicle. They defin Especially hate dealing with Taylor. They act annoyed by having to deal with you and disregard reports about what’s wrong with my vehicle. They definitely don’t have service people attitude for their job role. I only go there for the convenience of location. More
It has been very difficult for most dealerships to maintain superiority with all the changes recently, but Cook Ford has managed to remain excellent in their daily operations. maintain superiority with all the changes recently, but Cook Ford has managed to remain excellent in their daily operations. More
Chose Cook because of Russel Martin. He hooked us up with George, a true pro, and they went to work maximizing our rebates and getting us great financing and the most for our trade in. Can’t ask for an with George, a true pro, and they went to work maximizing our rebates and getting us great financing and the most for our trade in. Can’t ask for anything more than that! Super happy with our deal. 2nd car we’ve bought from Cook, I’m sure there’ll be more! More
