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Cook Ford

Texas City, TX

4.5
213 Reviews
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2600 Palmer Hwy

Texas City, TX

77590

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Showing 213 reviews

February 05, 2022

Got my truck in fast. Friendly service team. Did a great job!! And was less than I expected in price. More

by Iratnayake77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
February 04, 2022

I had a good experience from the time I bought the vehicle and the other times I took it in for service. More

by djaskulski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
January 18, 2022

I was in and out for an oil change even though this dealer does not have the express lane for oil changes. They were very courteous and professional. More

by jmlinvestments
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Palomarez
January 14, 2022

Fastes oil change ever courteous employees very dependable and knowledgeable , always willing to help customers More

by Javier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Delisio
January 08, 2022

Solid and quick service. Purchased two new vehicles here over 6 years and have always serviced them here. More

by craigp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George in Sales and John and Stacy in Service
January 04, 2022

Service department staff are not very friendly. Especially hate dealing with Taylor. They act annoyed by having to deal with you and disregard reports about what’s wrong with my vehicle. They defin More

by andreagonzales67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Taylor
December 28, 2021

It has been very difficult for most dealerships to maintain superiority with all the changes recently, but Cook Ford has managed to remain excellent in their daily operations. More

by MorrisMeadows9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria, John
December 21, 2021

Service department was polite, courteous, and handled my vehicle as one of there own. Will use them in the future for more of my vehicle service needs More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
December 20, 2021

John is an excellent service advisor. He is willing to help always and delivers results within timeframe estimated More

by Newmantbsa1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
December 17, 2021

Chose Cook because of Russel Martin. He hooked us up with George, a true pro, and they went to work maximizing our rebates and getting us great financing and the most for our trade in. Can’t ask for an More

by Doug.ulsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel, George, Tania
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