Cook Ford
Texas City, TX
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I have used this dealership before to get an auto inspection but this time I was told I had to go to a Toyota dealership because my check engine light was on. As I've mention before that the car insp inspection but this time I was told I had to go to a Toyota dealership because my check engine light was on. As I've mention before that the car inspection was completed before at this dealership. I find it very disappointed that I will have to go to another dealership. More
The dealership was excellent to work with. Many other dealers advertised an internet price, then upon further negotiations the price significantly increased with dealer ad on's. Cook Ford advertised the dealers advertised an internet price, then upon further negotiations the price significantly increased with dealer ad on's. Cook Ford advertised their price, and stuck with it.....Deal was closed as promised with no dealer BS. Great company we will certainly buy all future vehicles from Cook. More
Stacy and the Cook Ford service department are great! I had a weird electrical problem in my F150 after having the TPMS reset. They listened to me with my google-searched suggestion for fixing it, and gav had a weird electrical problem in my F150 after having the TPMS reset. They listened to me with my google-searched suggestion for fixing it, and gave it a try. It took one more step, but they fixed it! Not only could I not have fixed it (it involved reprogram a couple of modules), but they could have charged me for a lot more diagnostics and work -- but didn't! More
Bought my 2015 F150 in Feb 2016 at Cook Ford. Been happy with it ever since. I only have it serviced at Cook Ford. They always have the service completed in less time than I expect. They only recommend f with it ever since. I only have it serviced at Cook Ford. They always have the service completed in less time than I expect. They only recommend fixing things that need to be fixed. No surprises. I have a little over 100K miles on this vehicle. Can you believe I haven’t required to have break pads replaced. Watching closely but they say maybe the next time you need an oil change. Just had the 100k service completed. Go to Cook for a dependable vehicle and excellent service. More
Great customer service fast and friendly always buy my trucks from Cook Ford and i also use the service department for all of my trucks personal and work trucks from Cook Ford and i also use the service department for all of my trucks personal and work More
June 2021My husband and I came to Cook Ford looking June 2021 My husband and I came to Cook Ford looking the perfect truck to purchase cash and Mr. Ed Trinnin took great care of us! The purchase sta June 2021 My husband and I came to Cook Ford looking the perfect truck to purchase cash and Mr. Ed Trinnin took great care of us! The purchase started from emails about the truck we saw online , to phone conversations about the truck, and then to meeting Mr. Ed and finally purchasing our 2009 Dodge Ram 2500. I was well pleased with his professionalism , patience, and work ethnic! We highly recommend you to go and ask for Mr. Ed Tinnin! The Jefferson's More
