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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,186 Reviews
Call Dealership (508) 859-9668
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22 Ridgewood Ave

Hyannis, MA

02601

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1,186 Reviews of Copeland Chevrolet Hyannis

May 06, 2024

The best service experience i have ever recieved! All of the advisors were top notch! Even the service director went out of his way to accommodate More

by RSARSENEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Peckingham, Sarah Koumbouris, Hephzibah Harris
Report | Print
May 07, 2024 -

Copeland Chevrolet Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

May 04, 2024

Truck went in for warranty repair and came out fixed. Good communication and even gave me a loaner More

by JIMJAMESJRODERICKINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Reardon, Andrew Beard, George Mignosa, Sarah Koumbouris, Hephzibah Harris, Nick Grille
Report | Print
May 06, 2024 -

Copeland Chevrolet Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

May 03, 2024

Not personable, when I brought my car in previously, he gave me bad info and this past service, i had a number to contact him, which he didn’t respond to. More

by gruvybuggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas McCarthy
Report | Print
May 03, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. So that we may learn more, I've ask our Service Director, Patrick to reach out to you. Please feel free to share any areas of opportunity for improvement when you connect with him. Bryan Scarpellini-Managing Partner bryan@countoncopeland.com

April 29, 2024

Tom has been my service rep for many years. He is knowledgeable, friendly and takes care of his customers. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Report | Print
Apr 30, 2024 -

Copeland Chevrolet Hyannis responded

It's great to hear that Tom was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

April 24, 2024

They got the work done right, and was in line with the estimate provided to me. More

by BPMALO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, Thomas McCarthy
Report | Print
Apr 25, 2024 -

Copeland Chevrolet Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

April 23, 2024

Best Experience! !! Appreciate the professionalism, honesty, and hard work in getting me the car I wanted! More

by lmnkhoury
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Grille
Report | Print
Apr 23, 2024 -

Copeland Chevrolet Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

April 22, 2024

Nice enough people but did a poor job on my truck. Pass side cover not properly installed and dash light still on. More

by D_spock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hephzibah Harris
Report | Print
Apr 22, 2024 -

Copeland Chevrolet Hyannis responded

Mr. Spock - Our apologies for the cover and dash light. I'd love the opportunity to be able to access your records and see how we can help assist you, however I'll just need your invoice number to help verify your transaction and review the details. Please feel free to share that with me at your convenience. I look forward to connecting soon! Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

April 20, 2024

One of the easiest car buying experience I've ever had. There was no haggling and Ben was very professional. More

by toddsappliance
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ben Whitney
Report | Print
Apr 22, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis. Your feedback and rating mean a lot to us. We're glad Ben was able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

April 18, 2024

would deal with them again pleasant atmosphere clean updated showroom very helpful easy to find More

by joscu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kadijah Young/ Bill Sullivan
Report | Print
Apr 18, 2024 -

Copeland Chevrolet Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

April 11, 2024

Very clear and simple buying process. There was a switch in reps during the ordering process and Chris Decosta stepped in and kept in constant contact. Was a small issue post pickup that More

by jessily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Thomas McCarthy
Report | Print
Apr 11, 2024 -

Copeland Chevrolet Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Copeland Chevrolet Hyannis, we look forward to having you as a valued customer for many years to come! Bryan Scarpellini Managing Partner

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