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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,186 Reviews

22 Ridgewood Ave

Hyannis, MA

02601

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1,186 Reviews of Copeland Chevrolet Hyannis

May 06, 2022

Staff advocates well for the service your vehicle needs. Communicates well with their customers. Every visit is always a pleasure More

by LOGANTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Easa sales, Bryan Scarpellini, Sarah Koumbouris, Cami Petrides
May 09, 2022 -

Copeland Chevrolet Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

May 06, 2022

Always polite and will take time to explain everything in detail. I’ve traveled from my NY residence to use this service center when I’m in the cape visiting. More

by sing4all
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Andrew Beard, George Mignosa, Sarah Koumbouris, Cami Petrides, Hephzibah Harris
May 09, 2022 -

Copeland Chevrolet Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

May 06, 2022

Went to buy a car, deal was completed and came to pick up the vehicle, multiple issues with the vehicle. Thankfully, resolved but almost backed out of the deal due to these issues. More

by JJ.CASEY1991
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Easa, Sarah Koumbouris
May 09, 2022 -

Copeland Chevrolet Hyannis responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. I'm happy to hear that the team was able to remedy these concerns and continue to earn your business. Please accept my apologies for any inconvenience and thank you for your support and feedback. Bryan Scarpellini-Managing Partner

May 05, 2022

Great response time and customer service. Clearly care about their customers and the integrity of both their products and service. More

by DARRIN5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Hephzibah Harris, Ben Whitney
May 06, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for choosing Copeland Chevrolet Hyannis! Congrats on your new purchase, and let us know if we can be of any more assistance! Bryan Scarpellini Managing Partner

May 05, 2022

I like what you guys were able to do by getting me the best bank to work with to get me approved and the sales representative and manager did a good job thank you appreciate it. More

by squidman1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Whitney
May 06, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

May 05, 2022

The service department is very professional and always very helpful with any questions or problems that may come up. More

by MICHAEL.BOUSQUET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Cami Petrides, Hephzibah Harris
May 06, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us, Michael. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

May 04, 2022

I have had noting but good service and great all around service atendents Will probably buy my next car from them More

by Steve.harne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
May 06, 2022 -

Copeland Chevrolet Hyannis responded

Thanks, Steve. We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

May 04, 2022

I felt ripped off. I knew what the problem was that needed to be fixed when I drove in. An anti-freeze coolant hose connector and reservoir was replaced, and at $327.00 More

by Tricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cami Petrides
May 05, 2022 -

Copeland Chevrolet Hyannis responded

Hi Tricia. Thank you for reaching out. I'm sorry that we left you feeling that way. This is not the usual feedback that we get. If you would care to give me your invoice number, I'll be happy to review it with my Service Director and see how we can best assist. We are here every day, so please let me know when you get a second and I'll be sure to review on your behalf. Bryan Scarpellini - Managing Partner

May 04, 2022

Couldn’t have asked for better service, everything was done on the level of excellent More

by JAMES.CARRON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Easa, Sarah Koumbouris
May 06, 2022 -

Copeland Chevrolet Hyannis responded

Thank you, James!It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

May 02, 2022

They came through for me when the car I bought ended up having issues with draining. Unfortunately the car still smells musty and I’m waiting for a loaner so I can leave my car overnight. I suspect I may h More

by AliVelazquez312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Sarah Koumbouris
May 02, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your support, feedback and kind words. I will be sure to check with Sarah and make sure that we connect with you as soon as a loaner becomes available. If I may ever be of any assistance, please feel free to let me know. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

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