Copeland Chevrolet Hyannis

I have purchased 4 vehicles from this dealership because of the outstanding service and prices they offer of the outstanding service and prices they offer More

I had a wonderful experience my salesman Ben Whitney was a pleasure answered all my questions was able to complete the deal and get me driving home all in a matter of hours a pleasure answered all my questions was able to complete the deal and get me driving home all in a matter of hours More

They keep you updated and you have no surprises when you pick up your car or truck. pick up your car or truck. More

I had some work done to my car and the customer service was phenomenal. Cami and Pat in service were so accommodating to my needs and got my car in and out of their shop so quickly! Bryan, the general mana was phenomenal. Cami and Pat in service were so accommodating to my needs and got my car in and out of their shop so quickly! Bryan, the general manager was so responsive with all of my questions and concerns about my vehicle. Thank you all! More

I was treated with respect. My sales person was low key and provided me with options. My sales person was low key and provided me with options. More

Service goals were accomplished. Through a misunderstanding the process took longer than it should have. Through a misunderstanding the process took longer than it should have. More

Regarding purchase of a 2018 used Jeep. The salesperson was not able to answer basic questions and instead suggested we refer to the user manual; we then discovered the manual was missing f The salesperson was not able to answer basic questions and instead suggested we refer to the user manual; we then discovered the manual was missing from the glove box. When we agreed to purchase we specifically requested, and he agreed to provide, a paper manual. He failed to deliver on his promise to get one and told us to use the online version instead. I doubt he even attempted to locate one. We Paid an extra $600 for undercoating as there was some rust. When we went to accept the vehicle upon inspection we found a rusted section was not treated. The salesperson Indicated it would now take another 10-14 days to get the job finished and suggested we take the vehicle in the meantime. I said I would only accept it when the undercoating was complete and miraculously it was done within 48 hours. The finance manager was professional and competent. The salesperson was uninformed and did not deliver on his promise. Despite my husband previously purchasing 4 vehicles from this dealer and I purchasing one from Copeland Subaru, I personally would hesitate to buy from them again. More

They were on time when I arrived and completed the recall in a short amount of time in a short amount of time More

We are very pleased to be working with Sara. Honest, forthright, and she does what she says she will, sometimes that's hard to find. Honest, forthright, and she does what she says she will, sometimes that's hard to find. More

Copeland is the best. David is now my go to guy for all my new cars. I’m so happy I found them! David is now my go to guy for all my new cars. I’m so happy I found them! More