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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,185 Reviews

22 Ridgewood Ave

Hyannis, MA

02601

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1,185 Reviews of Copeland Chevrolet Hyannis

April 07, 2022

I waited in the waiting room for 5 hours and all I needed to be done was an oil change and tire rotation and an axle seal only looked at. Not sure why it took 5 hours for an oil change and tire rotation. Whe More

by KFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cami Petrides
Apr 08, 2022 -

Copeland Chevrolet Hyannis responded

We're sorry to hear that you didn't have the 5-star experience we have come to expect and strive for. I'd love the opportunity to review your paperwork and scope of work performed so that we can take corrective action as needed. If you would be so kind as to share with me your invoice #, I can help review and work to improve on where we fell short. As always, I'm here everyday and happy to help in any way possible. Please feel to send me your invoice # at your leisure. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

April 07, 2022

I had steps put on my new Silverado yesterday and they were very efficient and on time More

by Cath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Whitney
Apr 08, 2022 -

Copeland Chevrolet Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

April 07, 2022

Very professional sales force. Inventory was on the lot ready for test drives. No Market adjustments or fake advertising. More

by micahgorin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Keith Reardon, Andrew Beard, George Mignosa, Kimberly Butler
Apr 08, 2022 -

Copeland Chevrolet Hyannis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

April 06, 2022

I came in there to get swaybar links put on and front strut mounts put on and That three house $600 water rip off‼️ Not to mention the parts they can only came to $100. I will never come back here again More

by MAILMAN305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hephzibah Harris
Apr 06, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback. I'm sorry to see that there was some sort of miscommunication on this. I'm hopeful that we were able to explain to you that we are so confident in our pricing, that we offer a meet or beat on all work when a client provides a written estimate involving the use of factory parts. If for some reason there is a discrepancy or I can help in any way, please feel free to supply us with your invoice number or name and we would be happy to pull up your quote and review it with you at your convenience. I believe there may be some sort of miscommunication, especially if you find that our price is significantly different than other repair facilities. As always, I'm happy to help so feel free to shoot me your information at your leisure. Bryan Scarpellini - Managing Partner Bryan@countoncopeland.com

April 06, 2022

My husband bought a brand new Silverado truck and he’s very pleased so far More

by Cath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Financial man, Ben Whitney
Apr 07, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Silverado! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Bryan Scarpellini Managing Partner

April 06, 2022

Many times its very hard to find good customer service from any business. Copland Chevrolet has it down to a science. More

by RSARSENEAUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Cami Petrides, Hephzibah Harris
Apr 06, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

April 06, 2022

they won't give up on helping me to have my car the seller was very important throughout the process. More

by nilsonguasti1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Sullivan , George Mignosa
Apr 07, 2022 -

Copeland Chevrolet Hyannis responded

We are very happy to hear George provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

April 06, 2022

They are the best! I’m so happy every time I shop there or service at Copeland. I wouldn’t think of going anywhere else. More

by electwillcrocker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Andrew Beard, Caitlin Eldredge, Ben Whitney
Apr 07, 2022 -

Copeland Chevrolet Hyannis responded

Here at Copeland Chevrolet Hyannis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Bryan Scarpellini Managing Partner

Apr 07, 2022 -

electwillcrocker responded

This is a top rate dealership. The salesperson knew his stuff and my vehicle was ready for me when I came to pick it up. I look forward to a long standing relationship with Copeland Chevrolet.

Apr 08, 2022 -

Copeland Chevrolet Hyannis responded

Thank you Will. Your kind words and support are much appreciated. Enjoy the Silverado!!! Bryan

April 05, 2022

Ben our salesman,William business manager and Bryan the manager were all awesome very helpful would recommend this dealership for Buying a vehicle and also for service . Great company they deserve a 10 st More

by Mlg6639278
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William, Bryan Scarpellini, Sarah Koumbouris, Ben Whitney
Apr 06, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for choosing Copeland Chevrolet Hyannis! Congrats on your new purchase, and let us know if we can be of any more assistance! Bryan Scarpellini Managing Partner

April 04, 2022

This is the best dealership on the Cape. Everyone I’ve dealt with has been very professional & knowledgeable. I highly recommend Copeland Chevy! More

by CLS4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Sullivan, Bryan Scarpellini, Andrew Beard, George Mignosa
Apr 04, 2022 -

Copeland Chevrolet Hyannis responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

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