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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,187 Reviews

22 Ridgewood Ave

Hyannis, MA

02601

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1,187 Reviews of Copeland Chevrolet Hyannis

September 10, 2021

Copeland Chevrolet turned a horrible situation in to a workable situation. My car broke down and I was able to get into the service department. Gina (Regina I believe) was extremely helpful! She was k More

by Jmac1358
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gina Ripa
Sep 11, 2021 -

Copeland Chevrolet Hyannis responded

Thank you so much for your excellent review, Jack! We are so glad that Gina had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Copeland Chevrolet Hyannis. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

September 10, 2021

I chose to wait with my 2 year old, and it took 2 hours for an oil change. A little disappointed. I was told that someone had called out, but a heads up would have been appreciated. Even the gentleman in t More

by s_johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ripa
Sep 10, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for your support. Although it can be tough to try to take care of the amount of work on any given day, we do understand that your time is valuable and appreciate your feedback. Please let me know if Gina did not take care of the charge for the service and I will be happy to assist. Bryan Scarpellini Managing Partner

Sep 10, 2021 -

s_johnson responded

She was very helpful and took care of my bill and I didn’t have to pay. Thank you for the response.

September 10, 2021

Been a long while sense I been to a shop for car or truck work I was surprised very good service. I will be back. More

by CHIP44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Cami Petrides
Sep 11, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

September 09, 2021

Dropped off the truck ovrr the weekend. They looked at it Monday and I had it back by Monday aftrrnoon. Good service under warranty. Still waiting on door guards, but not their fault More

by ERIC.RENO72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cami Petrides
Sep 09, 2021 -

Copeland Chevrolet Hyannis responded

Eric, Thank you! Cami and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis.

September 08, 2021

Staff is very nice and efficient in dealing with customers. Thoroughly reviewed all the steps taken in my service log and the results. Really cared about my questions and my car! More

by KIESS57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Easa, Sarah Koumbouris
Sep 08, 2021 -

Copeland Chevrolet Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you again for choosing Copeland Chevrolet Hyannis, we look forward to having you as one of our valued customers for many more years to come!

September 05, 2021

Service Agent "Cami" was professional, courteous and caring, Just the person you want representing Copeland. And, the service was prompt, honest and efficient. So glad to have this service center ava More

by MIMIINGP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cami Petrides
Sep 11, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for the kind words. We are so proud of the team of caring individuals we have been able to assemble. I'll be sure to share your appreciate with them and wanted to personally thank you for your support. Bryan Scarpellini Managing Partner

September 04, 2021

Amazing, efficient and reasonably priced. I’ll be back. Sarah was amazing friendly and efficient. Having a service advisor care about the experience is what’s often missing in this industry More

by Gremedis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Remedis, Bryan Scarpellini, Sarah Koumbouris, Gina Ripa, Cami Petrides
Sep 15, 2021 -

Copeland Chevrolet Hyannis responded

Thanks Greg :) The entire team are among the best that I've had the pleasure to work with in my career and we are excited to continue to help provide the best experience with the best products to our customers. Thank you for your feedback and support!!! Bryan Scarpellini Managing Partner

September 04, 2021

Dave the service manager is incredible always willing to go to bed and assist you in anyway possible. All the girls and Customer Service always have a smile and try to help you anyway they can. Casey is gre More

by Kimberly2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey mechanic And Dave service mgr, Sarah Koumbouris, Gina Ripa, Cami Petrides
Sep 10, 2021 -

Copeland Chevrolet Hyannis responded

Thanks Kim!!! Always appreciate the kind words and support. Have a great weekend!! Bryan Scarpellini Managing Partnerhttps://www.dealerrater.com/dp/1485/reviews#

September 03, 2021

It was a very pleasant experience after going to Prime. I was so turned off that I stop going for serviceable this location. Thank you for reaching out to me. I will tell friends that they should give Copel More

by MLOUDUQUETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Sep 03, 2021 -

Copeland Chevrolet Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

Sep 03, 2021 -

MLOUDUQUETTE responded

Thank you

September 02, 2021

I feel like the customer service was great the people were very polite. They took there time with our vehicle and they explained everything that was done as well as providing us paperwork More

by Nbalawton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 02, 2021 -

Copeland Chevrolet Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

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