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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,186 Reviews

22 Ridgewood Ave

Hyannis, MA

02601

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1,186 Reviews of Copeland Chevrolet Hyannis

August 24, 2021

Greg Remedis was very up front, efficient and a pleasure to work with. We look forward to working with him in the future. Great experience! More

by handerson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Remedis, Sarah Koumbouris
Aug 25, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for sharing your thoughts about your experience with Greg here at Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

August 24, 2021

No communication. The sales rep was kind but not responsive. I know it’s summer and it’s busy, but my car was there for weeks and I wasn’t contacted throughout unless I called and called again. The More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sarah Koumbouris, Gina Ripa
Aug 25, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for this feedback, Chris. We're very sorry to see that you didn't have the best experience at our dealership and appreciate your feedback. We have since installed a process to ensure that all customers with vehicles in our possession are contacted nightly as to the status of their vehicle, even if there are no updates to report. We thank you for sharing. Should we ever be able to be of any assistance, please don't hesitate to contact me directly. Bryan Scarpellini Managing Partner bryan@countoncopeland.com 508-534-2144

August 24, 2021

The service and customer support is the best available anytime you need them. I am totally committed to being a customer. I would highly recommend them to anyone. More

by Tightlines1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Gina Ripa, Cami Petrides
Aug 24, 2021 -

Copeland Chevrolet Hyannis responded

We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

August 21, 2021

Prompt and courteous service. Personel are well informed and eager to be of assistance. I would definitely recommend my friends to use this facility. I am completely satisfied. More

by butchellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Gina Ripa
Aug 23, 2021 -

Copeland Chevrolet Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

August 21, 2021

Serviced my daughters Chevy Traverse at the last minute so she could drive safely back to college. Thank you so much for the peace of mind. More

by BSCARPELLININ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Aug 23, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

August 17, 2021

I had a few recalls on my vehicle I needed done. I called several times and spoke with someone and each time they would take my info and say they would get back to me. After several weeks and addition More

by lee_7003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cami Petrides
Aug 17, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback and your support. I'm sorry to hear about the difficulty in getting those recalls set up. We had an outside vendor that was handling our inbound phone traffic and have fortunately replaced them as of this week with an in house person so that we can more quickly and with greater consistency set up appropriate appointments. I apologize for the difficulty and do appreciate your support. If I may ever be of any assistance in the future, please don't hesitate to let me know. Bryan Scarpellini - Managing Partner

August 15, 2021

Our experience was superb the staff was very nice and relax the was no pressure to buy and David helpful and very knowledgeable would recommend to my friends and family! More

by davenlu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Beard, David Easa
Aug 16, 2021 -

Copeland Chevrolet Hyannis responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Bryan Scarpellini Managing Partner

August 14, 2021

I am truly very happy with Copeland Chevrolet. I have been coming here for years and the service has always been outstanding. The people are so easy to work with and patient and considerate. This place More

by Jane Schofield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Gina Ripa, Cami Petrides
Aug 16, 2021 -

Copeland Chevrolet Hyannis responded

Thank you, Jane, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

August 13, 2021

Standard checkup on car (oil and filter and tire rotation and air filter etc )was completed quickly. Cost for service was reasonable. I would recommend this dealer More

by JEANANDJERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ripa
Aug 16, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

August 12, 2021

The salesman was very knowledgeable about the truck. Rear end gears. Took time to explain all the new to me stuff in the truck. I was pleased with the deal More

by CHIP44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Easa
Aug 12, 2021 -

Copeland Chevrolet Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

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