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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,186 Reviews

22 Ridgewood Ave

Hyannis, MA

02601

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1,186 Reviews of Copeland Chevrolet Hyannis

July 17, 2021

Service was fast and reasonably priced. Staff was courteous, professional and not at all pushy. A pleasant experience for sure. I would refer family and friends. More

by MIMIINGP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camilyn, Regina, Robert Daniels
Jul 19, 2021 -

Copeland Chevrolet Hyannis responded

Thanks for the 5-Star service review. We are so proud of the service team we have been able to assemble and happy to see that their hard work and caring attitudes are appreciated. Thank you for your support and please don't hesitate to let us know if we may ever be of any assistance. Bryan Scarpellini - Managing Partner.

July 17, 2021

Súper., I like the service and profesional people thanks guys, was a very nice experience and I can say every body can buy nice car from there More

by fredi210373
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Easa
Jul 19, 2021 -

Copeland Chevrolet Hyannis responded

We very much appreciate your support and kind words. Glad to see the team was able to help make your experience a good one. Please let me know if we may ever be of any assistance. Bryan Scarpellini - Managing Partner.

July 17, 2021

This is the 9th Chevrolet truck that I have bought from David Essa and Copeland Chevrolet AGAIN VERY PLEASED ————Darby McQuillan — I look forward to my next purchase in 3 years More

by dcm1956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Andrew Beard, David Easa
Jul 19, 2021 -

Copeland Chevrolet Hyannis responded

Thank you so much, Darby, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with David and our team and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Bryan Scarpellini Managing Partner

July 16, 2021

My sales man was patient and courteous. Not pushy!! The sale was very smooth. When I went back to get the inspection sticker the girls in service was very nice and accommodating. More

by PORACK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The girl in service was lovely. , Greg Remedis
Jul 16, 2021 -

Copeland Chevrolet Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

July 15, 2021

Great service and friendly employees. Work was done on time and at fair prices and it’s so convenient. Very comfortable and clean waiting area. More

by DMARCOTTE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Colby
Jul 15, 2021 -

Copeland Chevrolet Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Copeland Chevrolet Hyannis. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

July 14, 2021

Excellent experience. I was treated fairly and well informed about my buying options. I am very happy with my new Chevy Traverse; it is perfect for our growing family. More

by J6CLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mignosa
Jul 14, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We hope you'll continue to enjoy your new Chevy Traverse! If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

July 13, 2021

in and out in no time. only came in for state inspection. total time was only approx 30 minutes. Remi brought truck right into shop from drive up and performed inspection. More

by PLCOLUCCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi Williams, Cami Petrides
Jul 14, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

July 11, 2021

Good service and responsiveness, delivered car and paperwork no charge without me having to visit the dealer. Clean good condition vehicle and eased my concern about buying sight unseen. Wasn’t thri More

by CERUTTI23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Remedis
Jul 12, 2021 -

Copeland Chevrolet Hyannis responded

Here at Copeland Chevrolet Hyannis, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Bryan Scarpellini Managing Partner

July 10, 2021

Didn’t solve problems under warranty. Long wait time. No loaner car for any warranty issue I have encountered. Can’t sit and wait 2 hours for a diagnosis. Customer Service for service has gone 90% dow More

by ACK.CATON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
Jul 10, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for bringing this to our attention. We'd love to be able to verify and learn more about your visit as these are very unusual circumstances. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Bryan Scarpellini Managing Partner bryan@countoncopeland.com 508-775-1843 x 217501

Jul 10, 2021 -

ACK.CATON responded

Chris Caton 774-487-4910

July 08, 2021

Initial problem was handled promptly. We had to bring the car back, but the service organization quickly took care of our problem. The problem has not recurred More

by PADDOCK76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina
Jul 08, 2021 -

Copeland Chevrolet Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Copeland Chevrolet Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

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