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Copeland Chevrolet Hyannis - Service Center

Hyannis, MA

4.2
638 Reviews

638 Reviews of Copeland Chevrolet Hyannis - Service Center

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September 06, 2025

Dealership is very efficient and orderly and professional. I would highly recommend them to friends and family. More

by grampablue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am an old man. I don’t remember names. Well everyone was very polite and efficient.
September 05, 2025

I’ve had the best service at Copeland Chevrolet. I have a Cadillac SRX. Copeland serviced my car and found an ongoing issue snd corrected it when Cadillac service couldn’t. More

by Jcorcoran57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forget name.
August 30, 2025

Work was done as needed, on time, and professionally. Very pleased with the experience and service. More

by Dstraznitskas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
August 29, 2025

257 for a oil change is very high. Not going to be using this dealer anymore.The emails wanting to buy my truck are endless.They need to stop. More

by muckey74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know any
August 26, 2025

I had an oil change on my 2020 Corvette for a price of $889.0 More

by acworks57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Delouche
Aug 26, 2025 -

Copeland Chevrolet Hyannis responded

Andres - I'm sorry to see that there was some confusion on your recent visit with your Corvette however after reviewing your invoice, you did not pay $889 for an oil change. Your Corvette also received the required transmission service which was the bulk of your total invoice. The oil change on your Corvette was actually less than $200 with Mobil 1. I will ask our Service Manager, Craig, to reach out to you today and make sure we help answer any questions you may have. I apologize for any miscommunication and look forward to getting the two of you together today. In the meantime, we are always happy to help and to answer any questions, so please don't hesitate to reach out. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

Aug 26, 2025 -

acworks57 responded

I call for an estimate on how much for was the transmission oil change an I was told little over $300 but when I got the bill I was surprised.

August 24, 2025

My car was serviced fairly quickly and seamlessly! Would absolutely come back for future service! More

by jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Aug 26, 2025 -

Copeland Chevrolet Hyannis responded

Thank you Jill for your support and feedback. Glad the Service Team was able to help make servicing your vehicle a breeze. Looking forward to always being here when you need us. Bryan Scarpellini - Managing Partner

August 24, 2025

Christian was most helpful in the resolution of all of my issues in a timely manner. More

by rdlgc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Aug 26, 2025 -

Copeland Chevrolet Hyannis responded

Thank you for your 5-star review! Glad to see that Christian and our Service Team were able to help make this service visit a good one! We appreciate your support and feedback. Bryan Scarpellini - Managing Partner

August 18, 2025

After purchasing 2 vehicles in the past from Copeland I was unable to get a good deal on a new Colorado and was forced to go off Cape. I did have my new Colorado serviced at Copeland and they were excellen More

by Bunceys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Aug 26, 2025 -

Copeland Chevrolet Hyannis responded

So glad to see that our Service Team continues to be able to provide excellent service to our Cape Cod neighbors. Looking forward to earning your business on your next new Chevrolet and connecting with you personally when the time is right. Bryan Scarpellini - Managing Partner

August 10, 2025

Very Very Very poor service and don't think I'm going back I will not More

by Donettt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah
Aug 11, 2025 -

Copeland Chevrolet Hyannis responded

Denise, I'm sorry to see that this visit didn't go as smoothly as our customers have come to expect and wanted to apologize for any inconvenience. I also wanted to let you know that Judy will be reaching out to you directly to try to better understand what we can do to help remedy any remaining concerns with your vehicle. Should you and her have any trouble connecting, please reach out to me directly and I'll be happy to assist. We look forward to connecting and learning more soon. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

August 04, 2025

Did a great job of finding the shift problem and fixing it. Very happy. Thanks More

by dkinsherf1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Aug 14, 2025 -

Copeland Chevrolet Hyannis responded

Great new! Glad our Service Team continues to help perform the highest quality GM service and take care of our valued customers. Thank you for your support! Bryan Scarpellini - Managing Partner

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