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Copeland Chevrolet Hyannis - Service Center

Hyannis, MA

4.2
645 Reviews
Call Service Center (508) 859-9668

645 Reviews of Copeland Chevrolet Hyannis - Service Center

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August 29, 2025

257 for a oil change is very high. Not going to be using this dealer anymore.The emails wanting to buy my truck are endless.They need to stop. More

by muckey74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know any
Report | Print
Sep 11, 2025 -

Copeland Chevrolet Hyannis responded

Michael - I'm glad to see that Craig and you were able to connect and get you reimbursed for the accidental parts charged out for your GMC on this repair order. Again, our apologies for the mix-up during this software update and glad we were able to accommodate getting that rectified for you. As always, feel free to reach out should we be able to be of any assistance. Bryan Scarpellini - Managing Partner

August 26, 2025

I had an oil change on my 2020 Corvette for a price of $889.0 More

by acworks57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Delouche
Report | Print
Aug 26, 2025 -

Copeland Chevrolet Hyannis responded

Andres - I'm sorry to see that there was some confusion on your recent visit with your Corvette however after reviewing your invoice, you did not pay $889 for an oil change. Your Corvette also received the required transmission service which was the bulk of your total invoice. The oil change on your Corvette was actually less than $200 with Mobil 1. I will ask our Service Manager, Craig, to reach out to you today and make sure we help answer any questions you may have. I apologize for any miscommunication and look forward to getting the two of you together today. In the meantime, we are always happy to help and to answer any questions, so please don't hesitate to reach out. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

Aug 26, 2025 -

acworks57 responded

I call for an estimate on how much for was the transmission oil change an I was told little over $300 but when I got the bill I was surprised.

August 24, 2025

Christian was most helpful in the resolution of all of my issues in a timely manner. More

by rdlgc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Aug 26, 2025 -

Copeland Chevrolet Hyannis responded

Thank you for your 5-star review! Glad to see that Christian and our Service Team were able to help make this service visit a good one! We appreciate your support and feedback. Bryan Scarpellini - Managing Partner

August 24, 2025

My car was serviced fairly quickly and seamlessly! Would absolutely come back for future service! More

by jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Aug 26, 2025 -

Copeland Chevrolet Hyannis responded

Thank you Jill for your support and feedback. Glad the Service Team was able to help make servicing your vehicle a breeze. Looking forward to always being here when you need us. Bryan Scarpellini - Managing Partner

August 18, 2025

After purchasing 2 vehicles in the past from Copeland I was unable to get a good deal on a new Colorado and was forced to go off Cape. I did have my new Colorado serviced at Copeland and they were excellen More

by Bunceys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Aug 26, 2025 -

Copeland Chevrolet Hyannis responded

So glad to see that our Service Team continues to be able to provide excellent service to our Cape Cod neighbors. Looking forward to earning your business on your next new Chevrolet and connecting with you personally when the time is right. Bryan Scarpellini - Managing Partner

August 10, 2025

Very Very Very poor service and don't think I'm going back I will not More

by Donettt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah
Report | Print
Aug 11, 2025 -

Copeland Chevrolet Hyannis responded

Denise, I'm sorry to see that this visit didn't go as smoothly as our customers have come to expect and wanted to apologize for any inconvenience. I also wanted to let you know that Judy will be reaching out to you directly to try to better understand what we can do to help remedy any remaining concerns with your vehicle. Should you and her have any trouble connecting, please reach out to me directly and I'll be happy to assist. We look forward to connecting and learning more soon. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

August 04, 2025

Did a great job of finding the shift problem and fixing it. Very happy. Thanks More

by dkinsherf1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Report | Print
Aug 14, 2025 -

Copeland Chevrolet Hyannis responded

Great new! Glad our Service Team continues to help perform the highest quality GM service and take care of our valued customers. Thank you for your support! Bryan Scarpellini - Managing Partner

August 03, 2025

I made an appointment to get a new fob. I was greeted on time and promptly helped. I also asked to have my tire pressure checked and they found a dead battery in my monitoring system for th More

by gracesutte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep. I’m sorry , I can’t remember her name. She was fantastic.
Report | Print
Aug 14, 2025 -

Copeland Chevrolet Hyannis responded

Thank you Grace for allowing us to take care of your vehicle needs. Glad everything went smoothly and appreciate your business! Bryan Scarpellini - Managing Partner

July 20, 2025

Professional, courteous, efficient, and pleasant my experience with Copeland Chevrolet purchasing my truck and having it serviced, both have been a pleasure. More

by jamessargent3095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Aug 26, 2025 -

Copeland Chevrolet Hyannis responded

Thank you James for your support! So happy to see that our Sales and Service Teams have helped to make your Chevy ownership a good one. Looking forward to always being here when you need us, so please don't hesitate to reach out if we can be of any assistance. Bryan Scarpellini - Managing Partner

July 12, 2025

Great service as service was fast and efficient, helpful and friendly staff. Professional too. Thank you! More

by Ekam
Recommend Dealer
Yes
Employees Worked With
Bill Sullivan.
Report | Print
Aug 26, 2025 -

Copeland Chevrolet Hyannis responded

We love our 5-star reviews! Thank you for your support! Bryan Scarpellini - Managing Partner

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