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Copeland Chevrolet Hyannis - Service Center

Hyannis, MA

4.3
621 Reviews

621 Reviews of Copeland Chevrolet Hyannis - Service Center

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August 21, 2021

Serviced my daughters Chevy Traverse at the last minute so she could drive safely back to college. Thank you so much for the peace of mind. More

by BSCARPELLININ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Aug 23, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

August 21, 2021

Prompt and courteous service. Personel are well informed and eager to be of assistance. I would definitely recommend my friends to use this facility. I am completely satisfied. More

by butchellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Gina Ripa
Aug 23, 2021 -

Copeland Chevrolet Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

August 17, 2021

I had a few recalls on my vehicle I needed done. I called several times and spoke with someone and each time they would take my info and say they would get back to me. After several weeks and addition More

by lee_7003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cami Petrides
Aug 17, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback and your support. I'm sorry to hear about the difficulty in getting those recalls set up. We had an outside vendor that was handling our inbound phone traffic and have fortunately replaced them as of this week with an in house person so that we can more quickly and with greater consistency set up appropriate appointments. I apologize for the difficulty and do appreciate your support. If I may ever be of any assistance in the future, please don't hesitate to let me know. Bryan Scarpellini - Managing Partner

August 14, 2021

I am truly very happy with Copeland Chevrolet. I have been coming here for years and the service has always been outstanding. The people are so easy to work with and patient and considerate. This place More

by Jane Schofield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Gina Ripa, Cami Petrides
Aug 16, 2021 -

Copeland Chevrolet Hyannis responded

Thank you, Jane, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

August 13, 2021

Standard checkup on car (oil and filter and tire rotation and air filter etc )was completed quickly. Cost for service was reasonable. I would recommend this dealer More

by JEANANDJERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ripa
Aug 16, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

August 09, 2021

Was happy for fixing the both problems with my 2020 Silverado high country. They loan me a car. I was a little put out that they had to put a rejection sticker on because it had have some miles put on More

by KEITH.DUCA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave service manager 5 stars, Gina Ripa
Aug 09, 2021 -

Copeland Chevrolet Hyannis responded

Keith, Thank you for the kind words for Gina, Dave and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

August 09, 2021

I now get treated as if the service department is glad to see me. I hope this is because they are better supported by management. More

by roberb11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Cami Petrides
Aug 09, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

August 08, 2021

I was visiting Cape Cod with my family and had a serious problem with my Suburban’s transmission. The service department got the vehicle in quickly and a new transmission was installed within three days. T More

by Paul Giusti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Gina Ripa
Aug 09, 2021 -

Copeland Chevrolet Hyannis responded

Thank you, Paul, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our team was able to help. Safe travels and thank you again for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

August 07, 2021

Cami, and the rest of the service department are awesome. Had to be towed in for service. The smiles all around the service department helped to reassure me that I was in good hands, and I was. Thank you to More

by Novanero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cami Petrides
Aug 08, 2021 -

Copeland Chevrolet Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

August 05, 2021

Very pleasant experience at Copeland , professional and friendly staff , explained Eve about the pick up truck , would do business with them again! Very happy with everything! More

by ALEX72672
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Tomkinson, Sarah Koumbouris
Aug 05, 2021 -

Copeland Chevrolet Hyannis responded

Thank you so much, Alex, for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new truck! We look forward to seeing you again! Bryan Scarpellini Managing Partner

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