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Copeland Chevrolet Hyannis - Service Center

Hyannis, MA

4.3
621 Reviews

621 Reviews of Copeland Chevrolet Hyannis - Service Center

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August 04, 2021

Sarah Colby my service representative greeting me with a smile. My truck was serviced quickly. A very positive service experience. Highly recommend this dealership’s service. More

by susanmonopoli12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Aug 04, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your thoughts on working with Sarah and our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

August 01, 2021

I called with an issue with my truck and was leaving on a trip two days later. Sarah got me in right away and fixed the problem. Great customer service. More

by AMSTEL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Aug 02, 2021 -

Copeland Chevrolet Hyannis responded

It's great to hear that Sarah and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

July 29, 2021

I had a second failure of the A/C on my police issued Tahoe. I spoke with Gina and she got it in the next morning. They found that the problem was unrelated to the first failure. They got the parts, More

by Andrew.Goddard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ripa
Jul 29, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us, Andrew. We work hard to make sure our guests have an exceptional experience. We will share your comments with Gina and our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

July 28, 2021

First visit very positive. Timely and pleasant. Look forward to working with this team. Glad to see an electric Chevrolet Bolt in the showroom. Thanks. More

by Mon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cami Petrides
Jul 29, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

July 28, 2021

My car broke down while traveling from out of state. Copeland Chevrolet was the dealer nearest to where I had accommodations. I had my car towed to there then drove it to Copeland when they opened on Mo More

by gemiam215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in Service, Gina Ripa
Jul 29, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

July 23, 2021

They have gone above and beyond to make sure both of my vehicles were serviced. They were able to get my second vehicle back in when I called about a noise in the original problem area. More

by Sweetpean2boys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the service department
Jul 23, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

July 23, 2021

I came in with a problem and no appointment and the dealership was able to accommodate me. They took my truck in and fixed my problem that day. More

by kmello
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 23, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to help and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Bryan Scarpellini Managing Partner

July 17, 2021

Service was fast and reasonably priced. Staff was courteous, professional and not at all pushy. A pleasant experience for sure. I would refer family and friends. More

by MIMIINGP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camilyn, Regina, Robert Daniels
Jul 19, 2021 -

Copeland Chevrolet Hyannis responded

Thanks for the 5-Star service review. We are so proud of the service team we have been able to assemble and happy to see that their hard work and caring attitudes are appreciated. Thank you for your support and please don't hesitate to let us know if we may ever be of any assistance. Bryan Scarpellini - Managing Partner.

July 15, 2021

Great service and friendly employees. Work was done on time and at fair prices and it’s so convenient. Very comfortable and clean waiting area. More

by DMARCOTTE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Colby
Jul 15, 2021 -

Copeland Chevrolet Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Copeland Chevrolet Hyannis. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

July 14, 2021

Excellent experience. I was treated fairly and well informed about my buying options. I am very happy with my new Chevy Traverse; it is perfect for our growing family. More

by J6CLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mignosa
Jul 14, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We hope you'll continue to enjoy your new Chevy Traverse! If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

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