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Copeland Chevrolet Hyannis - Service Center

Hyannis, MA

4.3
621 Reviews

621 Reviews of Copeland Chevrolet Hyannis - Service Center

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June 26, 2021

My truck come with leaking from back glass. My truck smells bad molding. I put it to fix. They told me replace the glass but is not is true. They replace silicone and that’s it. I can smell when I driv More

by Marcelo
Quality Of Work
Recommend Dealer
No
Employees Worked With
Caitlin Eldredge
Jun 28, 2021 -

Copeland Chevrolet Hyannis responded

Marcelo, I'm so sorry to hear about the issue with your truck. I'm more than happy to get any remaining issues taken care of for you. I would love to be able to remedy any remaining concerns you may be having with the truck. Would you please feel free to reach out anytime at 508-775-1843 x 217501 or email me at bryan@countoncopleand.com so that I can get your information and help take care of any remaining concerns with the truck? Bryan Scarpellini - Managing Partner

June 25, 2021

Friendly, efficient service. Never get the impression they are trying to sell me service I don't really need. I recommend them. More

by SCampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jun 25, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for the kind words. I know our team cares deeply about customer satisfaction and always wants to be sure that vehicles are kept safe and reliable while not giving the impression of overselling. We are so happy to see that their efforts are appreciated. Please let me know if we may ever be of any assistance. Bryan Scarpellini - Managing Partner.

June 22, 2021

Was surprised to see that you weren’t a prime dealership anymore. You have an exceptional employee in your service rep Gina. It was nice to have my vehicle taken in for service on such short notice More

by PJWELCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service/Gina
Jun 23, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for your kind words. We are so proud to have local ownership and representation and also of the local team members we have been able to assemble to care for our valued customers. We appreciate your support and should I ever be able to be of assistance, please don't hesitate to let me know. Bryan Scarpellini - Managing Partner

June 18, 2021

Regina did a great job making the AC repair as painless as possible and everybody there was helpful and friendly while always helping me get the best price in services by applying any applicable coupons More

by RYEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Ripa
Jun 21, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for the 5-star review. Gina has worked tirelessly over the years to take great care of our customers and I'm so happy to see that the hard work of her and the whole team is appreciated. Please let me know if I may ever be of any assistance. Bryan Scarpellini - GM

March 26, 2021

The employees there are always pleasant and have great customer service very helpful one of the salesman drew even helped me Call a glass company to replace windows More

by Cape_cod_shorty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini
Mar 26, 2021 -

Copeland Chevrolet Hyannis responded

Thank you so much for reviewing Prime Chevrolet Hyannis! We are glad to hear that you're satisfied with our service. Enjoy your weekend!

March 21, 2021

My car had a problem that made it dangerous to drive. I called and the service department was able to fix it the next day. The young woman at the desk was so friendly and professional and explained everyth More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cami, Bryan Scarpellini
Mar 22, 2021 -

Copeland Chevrolet Hyannis responded

We are so happy we could help and get you safely back on the road! Thank you for choosing Prime Chevrolet Hyannis and sharing your positive feedback. We hope to welcome you back for your future services!

March 18, 2021

Super fast service just like always.....I can't thank Cami and the service team enough for getting me in last minute with no wait and out in less than an hour....Thanks again! More

by giffstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cami
Mar 19, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for the review! It is always a pleasure to assist you here at Prime Chevrolet Hyannis, and we will certainly let Cami and our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

March 04, 2021

Everything was perfect and the personnel were excellent. In and out in 1.5 hours. Thanksm for an easy experience. And my dog enjoyed his visit More

by johnsont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3 ladies who handled service. Well done.
Mar 05, 2021 -

Copeland Chevrolet Hyannis responded

It was our pleasure to assist you! We are very glad to hear that you and your pup enjoyed your time with us at Prime Chevrolet Hyannis. Have a wonderful weekend!

March 02, 2021

I tried to give five stars but the system only allows four. I was completely satisfied with the service at Prime. It was explained to me what service was done. When I arrived I was told it would take an More

by Davisrichard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the mamr
Mar 02, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Prime Chevrolet Hyannis for your auto service needs! We are so happy to hear that you're a satisfied customer and really appreciate you sharing this feedback.

March 02, 2021

This was an overall very good experience. First service since purchase. Fast, friendly employees, efficient turnaround time, comfortable wait. Will continue to get service at this dealership. More

by Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini
Mar 02, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share! Hearing that you are so confident in our team to get the job done made our day. Drive safely, and we are looking forward to seeing you back at Prime Chevrolet Hyannis!

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