Copeland Chevrolet Hyannis - Service Center

Will Never Forget This Experience! I had rented a car at the Hyannis Ferry Terminal. It was an extremely hot day and my dog and I had an almost 6 hour long drive to NJ of us. New to mak I had rented a car at the Hyannis Ferry Terminal. It was an extremely hot day and my dog and I had an almost 6 hour long drive to NJ of us. New to making trips like this, I was totally dependant on on my iPhone app to show me the route, but when plugged into the car's outlet, the app would not work. The car rental agent did his best to resolve the problem, but was not familiar with this car's system. Bottom line, I was left in the car not knowing how I would get home. When I drove away, feeling scared and not knowing what to do, I drove past Beard Chevrolet and it ocurred to me that a car dealership may be familiar with some of the issues that "smart cars" present today. As I pulled into their parking lot, David Easa walked out of the door and I shared my dilema. He looked at me and said "I am finishing with a client, but wait here. I can help You!". He came back, asked me a few questions and quickly came up with a solution. He offered me his own gizmo that replaces the car's lighter to charge cell phones and the phone app instantly worked. What he did out of the goodness of his heart, is an experience I will never forget! As our country is experiencing a time of such disappointing ethics, David reaffirmed my faith in human beings helping one another. Unfortunately, I do not need to purchase a vehicle right now, but I would encourage anyone, who does, to seek out this very authentic, kind and competent man! More

Service sucks I bought a car from them and there were no finace person on job at that day need to come back next day dealt with Ron Lambert he was very poor helping I bought a car from them and there were no finace person on job at that day need to come back next day dealt with Ron Lambert he was very poor helping he did not help at all bought a car with half tank of gas and its airbag light on while I told Ron that the light is on he said its ok we can fixed it tomorrow and asked for the second key he told me that they only have one set and told me to call the previous owner which i did and he told me they have the both pair. Then after three days calling went for the sticker they put a sticker on it while the AIRBAG LIGHT IS OWN I called the DOT and left them a message about that so now they gave me a week later appointment to have it looked at it. While David was back he hear the whole thing and he got me the keys which were in the draw and offered to help me with the sticker. I am very disappointed this was my first and last time dealing with that dealer.Not sure what will happened later I have to go back and have it fixed. More

People at Dick Beard I stopped in to get some warranty work done on my 2015 Stingray. While I was there I always take time to say Hi to Frank Nunziato who sold me the car. I stopped in to get some warranty work done on my 2015 Stingray. While I was there I always take time to say Hi to Frank Nunziato who sold me the car. Just in conversation I mentioned why I was there and without me even asking he stepped right up and personally brought me to the service department. He introduced me to all the people I would be working with with this issue and he got me a loaner car. I even got to meet Casey the technician that would be doing the work. WOW!!! What a great bunch of people they have at Dick Beard. I consider them part of my family and I recommend them to anyone looking to buy a car. I have become friends with other very helpful people there also like Dave Essa who didn't even sell me my car but always has time to talk with me about anything that is Stingray when Frank isn't there. What a great guy he is. Thanks Dave. I would also like to thank Anthony Spagone. Keep up the great work people. I can't thank you all enough. More

Excellent care at Dick Beard chevrolet I have been very pleased with all the wonderful help I have received at Dick Beard Chevrolet and I particularly want to commend David Easa who was kin I have been very pleased with all the wonderful help I have received at Dick Beard Chevrolet and I particularly want to commend David Easa who was kind enough at Jim's (Blue Team) behest to help me re-establish my carphone's connection to the proper usage. He was patient and caring. This is so typical of the care and thoroughness of all Dick Beard employees so I just have to be sure to tell you how lucky I feel to have landed with them! More

Service of my Buick bought elsewhere I think the service that Beard Chevy provides is first class. I can't say enough good things about Rick in the service dept. He goes out of his way I think the service that Beard Chevy provides is first class. I can't say enough good things about Rick in the service dept. He goes out of his way to be helpful, and I hope to continue a good relationship with the firm for many years. I have taken all of my cars to be serviced to Beard and been extremely happy with the results. At one service call, I was kept waiting an extremely long time for a simple service on my car, but the next trip, Rick saw to it that I got in and out quickly, and did not charge me.....That's real service! More

Service Dept. Rick and the service personnel do a good job with customer satisfaction. Small problems are addressed quickly which will keep me coming back. Keep up Rick and the service personnel do a good job with customer satisfaction. Small problems are addressed quickly which will keep me coming back. Keep up the good work.👍 More

Great Experience I had a great experience with Dick Beard Chevrolet. We were on our way to Boston and a light came on in the dashboard regarding the brakes. We called I had a great experience with Dick Beard Chevrolet. We were on our way to Boston and a light came on in the dashboard regarding the brakes. We called Jim Mueller and he immediately fit us in and took care of the problem. I would not hesitate to bring my car to Dick Beard Chevrolet for service and I totally trust them to purchase a car there as well, as we have purchased numerous cars from them. Really good people there! More

Express Lube Arrived at the express lube and was told there were 3 cars ahead of me. Manager stated it would be about an hour. Much to my delight I was out of ther Arrived at the express lube and was told there were 3 cars ahead of me. Manager stated it would be about an hour. Much to my delight I was out of there in less than 45 minutes. The two young technicians were very pleasant as well as the service manager. I would recommend. More

Express service center Went to DickBeard Chevrolet to have my tires checked and my odometer reset. I was in and out of the express shop in less than 10 minutes with my tire Went to DickBeard Chevrolet to have my tires checked and my odometer reset. I was in and out of the express shop in less than 10 minutes with my tire problems resolved at no charge .They were both friendly and efficient. I would recommend them to everyone More

Exceeded my expectations Jim and Rick on the service departments blue team not only fixed an ongoing problem with my car, beyond my expectations but honored the warranty even Jim and Rick on the service departments blue team not only fixed an ongoing problem with my car, beyond my expectations but honored the warranty even though it had,expired 6,000 miles agp. I will recommend them to everyone. Thanks again guys!!! More